Orange Hotel Reviews

So many good things abt this hotel. All the basic cleanliness, hairdryer, fridge, toiletries all there. Wifi is good. Bed is comfortable. Location abit off the main streets but is quiet at night. Smart hotel room with different light settings and indication of privacy or room tidy up. Have to mention that room cleaning is very thorough and efficient 👍 Aircon is not strong though. Very nice citrus fragrance in shampoo, conditioner and shower gel. Thick fluffy towels. Free coffee available in lobby. Has a cute robot walking ard saying excuse me excuse me 😂 Will come back again if possible.

This was a very comfortable and clean hotel, in a great location for exploring Chengdu. It’s close to the city center and walking distance to two subway lines. Would definitely recommend.

One of the wrost for the Foreigner is this hotel staff a bit rude and only a few staff this hotel quite reasonable. The day I checked out, I request hotel to help me for Taxi, staff at reception was can't arrange for me, I was nearly at 25 minutes at hotel. Finally I had requested a guest from hotel, the gentleman was very kind and help me to book taxi, during book a free taxi was passed to hotel, we all call taxi stopped. Otherwise I will missed the My flight. Luckily that Taxi driver too, very kind, understand my situation, he drives first, take me airport on before my check-in times closed. Will never come this hotel. First and last for this kind of staff, un helpful staff at reception. Did really sorry for this hotel. There two to 3 staff are quite ok. But not excellent like Nostalgia Hotel. Compare with Nostalgia hotel, this orange hotel Black in white in customer service. Think about if I delay in reception another 25 minutes I will lost my Flight TKT to Shanghai. So i don't recommend any foreigners stay this hotel.

Nice hotel room with great value for money. Good location too

The hotel is at walking distance from the People's park and Tianfu square. While walking from the subway station is possible, it is not so comfortable if one has heavy luggage. The area has some shops/restaurants (I recommend dinner at the hot pot restaurant on the main cross road near the hotel) but the hotel street is not a busy commercial street. By walking a little more, one can reach Kuan Alley. The hotel itself is pleasant and also pleasantly smells orange. They provide free orange juice at the reception and candies in the room. The room was modern, clean, and the space adequate though not with the best view from the window. We particularly liked the free self-service laundry. English is not spoken, but checkin/checkout were smooth with mobilephone translation, and the staff was friendly.

Really convenient location close to the Metro, People’s Park, Tianfu Square, and Kuanzhai Alley. Hotel was nice and clean. Really easy to check in and out. Would stay again!

Location is close to the subways (5-10 minute walk in either direction). But I was more impressed with the staff. Foreign friendly and super helpful. 1:24 minutes from the airport for those visiting Chengdu.

Clean and friendly staff. Will recommend to anyone!

The service was great. They’re foreigner friendly. Very nice hotel. I highly recommend it if you come to Chengdu

Good service

Our experience at the hotel was very good We loved the decorations, the location is awesome, breakfast was great too! All the things in the room were of a good quality too: tea, shampoo, conditioner etc everything left a very good impression The staff is incredibly nice and helpful. They let us do a late check out. A big thank you to Orange hotel. Wet will definitely try to stay in Orange hotel in other cities

The staff was incredible. As a foreigner not speaking the language, the helped me figure out how to deal with covid restrictions and accompanied me at the hospital to take a covid test! Everyone was so welcoming and kind. The room was clean and comfortable, the breakfast delicious. Overall very recommended! ❤️

I have not stayed.

Nice room, warm welcome, nice service. Location is OK.