Quality Hotel Chengdu Reviews
Quality Hotel Chengdu
No.8 Hualin 3rd Road, Chengdu, ChinaView Hotel Details
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Quality Hotel Chengdu Guest Reviews
4.7/5
Outstanding
2131 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All Reviews(2131)
Positive reviews(2095)
Reviews with photos/video(109)
Friendly front desk staff(242)
Classy environment(135)
Easy to get around(134)
Awesome amenities(106)
Convenient location(104)
Close to metro(60)
Delicious breakfast(37)
Negative reviews(36)
Nelson Lui
Selected Queen Room
Stayed in Jan 2024
Business travelers
18 review
Posted on Jan 8, 2024
Consider the price level, overall is good. Not bad, compare to other hotels at the same price level.
Response from Property: Dear guest: Hello! We feel a little disappointed that we didn't receive your five point review. We hope you can inform us of the areas where we didn't do well in a timely manner, so that we can identify and address the problem as soon as possible. Thank you for your recognition and praise of us in other aspects. These are all things we should do. There is always unexpected warmth at Hong Kong Lun Kai Yi. Looking forward to meeting you again~Wishing you a happy life~!
Anonymous User
Selected Queen Room
Stayed in Jul 2023
Solo travelers
5 review
Very Good
Posted on Sep 21, 2023
It's a well located hotel. Very clean and tidy. And the front desk staff are very helpful.
Response from Property: respect ; honour ; revere ; esteem ; regard ; venerate ; deference ; obeisanceguest ; visitor ; companyHello ; How do you do ; Hilose the first time ; Time handle a problem ; approach a problem ; deal with an/the issue so as not to ; before ; lest ; in order to avoidunnecessary ; dispensable ; uncalled-fornext timemeet ; encounter ; approach ; rendezvous
Gary Oh
Family 3-bed Room
Stayed in May 2023
Family
4 review
Amazing
Posted on May 27, 2023
Clean and spacious hotel room. Love the street food around the hotel, especially the Peking duck and Xinjiang mutton skewers. I will come back again.
Linda76
Selected Queen Room
Stayed in Apr 2023
Friends
5 review
Outstanding
Posted on Apr 11, 2023
The hotel is clean the service was good .. location is also nice the area has multiple restaurants around to choose from. Very close to the metro station 😊
Anonymous User
Cozy 2-bed Room
Stayed in May 2024
Family
3 review
Posted on May 4, 2024
Too bad, the room is small, the bathroom and shower are small, the sheets have black stains, which should be the kind that can't be washed off. In short, the hygiene is worrying. I can tolerate all these, but the bathroom sewer smells bad! ! ! Very, very smelly! ! ! It's so smelly that I can't sleep at night! ! ! The design of the sink and mirror is too unreasonable. For people with myopia, this mirror can't be used at all. In short, the experience is very bad. If it wasn't close to the Natural History Museum, I wouldn't choose it. I don't know where the good reviews on Ctrip come from?
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Response from Property: Dear guest, hello, Xiaoyi sincerely apologizes to you on behalf of the hotel for not providing you with a good stay experience. The hotel's toilet, shower room and washing area are designed to be separated into three zones. The original intention of the design is that the three zones do not disturb each other. Due to the area limitation, the area is small, but it does not affect normal use. I am really sorry that this has brought you a bad experience. In addition, the black spots on the linens you reported were found to be signature pen and ink spots. We are also gradually investigating the odor problem. In short, during the festival, our hotel did not bring you high-quality experience and service. We are very guilty. We will also deeply reflect on the shortcomings, strive to improve, and do our best to make up for the defects and give guests staying at Kaiyi a comfortable experience. We sincerely hope to get your understanding. Welcome to visit Kaiyi again if you have the opportunity. We will do our best to serve you and wish you a happy life!
Beijixingo0
Cozy 2-bed Room
Stayed in Feb 2024
Business travelers
29 review
Outstanding
Posted on Feb 27, 2024
Strolling through the streets of Chengdu, you will be intoxicated by the leisurely and comfortable atmosphere. This hotel is located opposite the Natural History Museum of Chengdu University of Technology. The transportation is very convenient. There are many restaurants downstairs and it is quite lively. The hotel has good sanitary services and a washing machine, which is very convenient.
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Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! Glad to have a great time with you on your outing. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back to experience again, I wish you a happy life!
liweng
Queen Room With Memory Foam Mattress
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 14, 2024
The room is clean and large. When ordering takeout at night, a smart robot will deliver it to you. The service provided by Xiao Liu at the front desk is very good. He is very enthusiastic and has a good service attitude. Xiao Liu's hygiene is not bad. You can stay in a hotel like this at this price, and the price/performance ratio is good. The transportation is convenient, the hotel facilities are complete, the bathrooms are classified as dry and wet, and there are many snacks around. The location is good and it is convenient to buy things. The bed is very comfortable, the service is very considerate, the price is high, and the environment is very fresh.
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Response from Property: A city, a beautiful memory. Thank you for meeting you at Quality Hotel. All our staff are inspired by your recognition and we will continue to work hard to do better! We hope to bring you different surprises every time you stay. Xiaoyi looks forward to meeting you again. I wish you a happy life and everything goes well!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 15, 2024
The front desk service is good, the room is clean and spacious.
Original TextTranslated by Google
Response from Property: A city, a wonderful memory. Thank you for meeting you at Quality Hotel. We are very encouraged to receive your recognition. We will continue to work hard to do better! We hope to bring you different surprises every time you stay. Xiaoyi looks forward to meeting you again. I wish you a happy life and everything goes well!
Guest User
Suite With Memory Foam Mattress
Stayed in Jan 2024
Family
6 review
Outstanding
Posted on Feb 6, 2024
The room is super big, with a separate cloakroom, great views, and convenient dining and entertainment nearby. The parking lot entrance is not in the same direction as the hotel main entrance, so you need to ask the front desk in advance.
Original TextTranslated by Google
Response from Property: A city, a wonderful memory. Thank you for meeting you at Quality Hotel. We are very encouraged to receive your recognition. We will continue to work hard to do better! We hope to bring you different surprises every time you stay. Xiaoyi looks forward to meeting you again. I wish you a happy life and everything goes well!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Dec 2023
Family
8 review
Outstanding
Posted on Jan 1, 2024
The room is quite big and has been upgraded. The service is also OK. Fruits were given. I am quite satisfied. I am visiting the Natural History Museum with my friends. It is very close. It feels very good.
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Response from Property: The beautiful thing is not to keep time, but to keep memories, just like the feeling of first meeting. Even an inadvertent smile is the story we miss the most. I hope that time will be like the first time we met. Thank you for choosing and staying in our hotel. Your satisfaction is our unremitting pursuit. We will definitely make persistent efforts and look forward to your stay again~
Guest User
Cozy Queen Room
Stayed in Dec 2023
Business travelers
3 review
Outstanding
Posted on Dec 30, 2023
The transportation is very convenient. There is a subway nearby and it is very convenient to go anywhere. When we checked in, Xiao Sun at the front desk asked us if we had any requirements for the room, which was very good. It can be seen that the hotel has done a very good job in the service aspect. I commend Xiao Sun. Secondly, the room is very clean, and the supporting facilities in the room are also very complete. It is also very good to have free parking and a self-service laundry room. The hotel is located near the business district and there are many places to eat. The night view of the museum is also very beautiful. Overall Check-in experience is super good
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6/9
Response from Property: A city, a beautiful memory. Thank you for meeting you at Quality Hotel. All our staff are inspired by your recognition and we will continue to work hard to do better! We hope to bring you different surprises every time you stay. Xiaoyi looks forward to meeting you again. I wish you a happy life and everything goes well!
Guest User
Queen Room With Memory Foam Mattress
Stayed in Dec 2023
Family
28 review
Posted on Dec 24, 2023
The room was quite dusty. After checking in, I asked the waiter to come over and sweep the floor. The underground parking lot is a mess, and I feel dizzy every time I go in and out. The breakfast is average, at the level of 20 yuan per person in a business hotel, but there are many snacks around, so it is recommended to eat nearby. Convenient to the subway. The service level is average. I opened two more cards and the lady at the front desk told me every day that if I lost my card, I would be fined 50 yuan. This was very uncomfortable to hear. I have never been fined just because I couldn’t find my room card at any hotel I was staying at. The bathroom is too small and it feels uncomfortable to sit down.
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Response from Property: Dear guests: Hello! Thank you for choosing Ganglun Kaiyi Hotel to stay. First of all, we sincerely apologize that your stay in our hotel did not meet your expectations. After our investigation, we found this room number and we also cleaned the room. Punish and train colleagues. Breakfast: The hotel offers Chinese and Western breakfast. You can enjoy both traditional Chinese and Shanghai-style Western breakfast. In addition, we have a special "open stall" area with more than 30 kinds of dishes such as noodles, hot and sour noodles, chaos, hand-cooked noodles, and fried eggs. In addition, we also communicated with the colleagues who checked in about the room card, because often guests took the card and lost the room card, and then they said that our colleague who checked in did not remind us in place. So the colleague who checked you in at that time reminded you that if the room card is lost, you need to compensate for it, not a fine of 50 yuan. The washing area is designed to be more convenient for guests to use, with three areas separated from wet and dry. We apologize deeply and hope to provide you with better service next time. Thank you for your understanding and support. wish you a happy life.
Guest User
Selected Queen Room
Stayed in Mar 2024
Friends
7 review
Outstanding
Posted on Mar 2, 2024
Very good environment, will choose again next time
Original TextTranslated by Google
Response from Property: The beautiful thing is not to keep time, but to keep memories, just like the feeling of first meeting. Even an inadvertent smile is the story we miss the most. I hope that time will be like the first time we met. Thank you for choosing and staying in our hotel. Your satisfaction is our unremitting pursuit. We will definitely make persistent efforts and look forward to your stay again~
Guest User
Family 3-bed Room
Stayed in Feb 2024
Family
23 review
Outstanding
Posted on Feb 19, 2024
Very good, good location, subway access, various snacks
Original TextTranslated by Google
Response from Property: The beautiful thing is not to retain time, but to retain memories. Just like the feeling of first acquaintance, even a casual smile is the story we miss the most. I hope that time will be like the first time we met. Thank you for choosing and staying at our hotel. Your satisfaction is our unremitting pursuit. We will definitely make persistent efforts and look forward to your stay again~
Guest User
Cozy Queen Room
Stayed in Dec 2023
Business travelers
8 review
Outstanding
Posted on Feb 22, 2024
Very good, very good, as good as ever. It is very close to Chengdu University of Technology and the Dinosaur Museum. I hope it will get better and better. I will stay again next time.
Original TextTranslated by Google
Response from Property: Because of your praise, our efforts are worth it ~ because we care, so we work hard: because of dreams, so we persist. I hope you will like Kaiyijia as always, and Xiaoyi looks forward to your next stay.