Guest User
June 10, 2023
I booked a double room in advance at the beginning. I was told that they would upgrade the room type, but they didn't tell me that it was a twin room. When I entered the room, I found that I went downstairs and asked the front desk. The receptionist's attitude was really confusing and said that there were no double rooms and asked me to make do with it. Why should I make do with it without even apologizing? Then I planned to change hotels, but a big bed came out and asked us to wait. At this stage, they did not apologize and did not say anything in the room. Is it dust? I asked my aunt to wipe it again. The check-in experience is not very good. There is a crossroad downstairs and it is very noisy. Especially the projector, which took an hour to work on, cannot be fixed. All movies are required. Members can only start with annual diamond 298. You can also watch them outside the hotel. I didn't realize it was a hotel, I thought it was a teahouse. It was the worst stay experience. There was no service and attitude. The environment was also dirty and dusty. The environment was very noisy and did not match the Zen atmosphere. It was very poor and should be protected from lightning. Nine lightning protection
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