Vienna International Hotel (Chengdu South Railway Station Kaide Tianfu Branch)

Advantages: The front desk staff is very service-minded and willing to serve guests from the bottom of their hearts 1. I used my diamond membership privileges to redeem a room upgrade. Normally, I could only upgrade by one level, but the hotel's occupancy rate was very high that day, and the room type I needed to be upgraded to was sold out. The front desk staff who checked me in generously upgraded me to a suite. I am very grateful for her arrangement. 2. I ordered takeout during my stay, but the merchant forgot to add the seasoning. I called the front desk to order soy sauce. The front desk staff helped me promptly after receiving my request. I am very grateful to this employee: Wang Dan. 3. The waiters on the floor will also greet guests proactively when they see them, and they are very polite. The service provided by the staff of a hotel represents the grade of the hotel. It has nothing to do with the star rating or international brand. Thumbs up for the service of this hotel. shortcoming: 1. The hotel is indeed next to the viaduct and the noise is very loud 2. The newly renovated hotel room has no decoration smell, but the sewer has a foul smell. 3. The room was not cleaned properly. There were hairs on the pillows and sheets. Because we went to bed too late that night, no one was notified to change the bedding. I just put on a bathrobe and slept there all night. shortcoming:

The room has a smell, maybe it's because it's newly renovated. The windows don't close tightly and are not soundproof, so the rooms facing the road are very noisy. I couldn't sleep at all in the middle of the night, so I called the front desk and changed to a room opposite and continued to sleep for a few hours. The choice of windows is problematic and they are counterfeit goods, so the purchaser and the contractor need to be held accountable.

酒店的環境優雅宜人，大堂寬敞明亮，裝修豪華大氣，處處彰顯着高品質與格調。公共區域乾淨整潔，空氣清新，佈置了許多精美的裝飾品和綠植，讓人感覺格外舒適。客房佈置温馨舒適，空間寬敞，佈局合理。床品柔軟舒適，床墊的軟硬度適中，讓我一夜好眠。房間內的設施一應俱全，配備了高清電視、高速無線網絡、迷你吧、保險箱等，而且設備都很新，使用起來非常方便。衞生間乾淨整潔，淋浴設施出水流暢。

設施：都很新比較滿意，床也很舒服，外賣有機器人送上樓。 衞生：打掃比較及時，也很乾凈。 環境：周圍比較安靜，不打擾休息。 服務：前台態度很好，小哥哥小姐姐顏值都很高~

這家酒店住的體驗感特別好，雖然是臨三環，但是一點也不覺得吵鬧，前台服務態度很好，員工也很專業，房間衞生也很乾凈，新裝修的酒店使用起來都覺得很衞生。附近離火車南站很近，走路就幾分鐘。旁邊還有一個大型的購物商場，晚上回酒店前去逛了一下，買了很多本地特色的美食。非常滿意的一次入住體驗，以後會常來。

房間環境很好，設施完善，還有智能家電音響，入住的時候，酒店直接給升級服務，衞生也很乾凈。而且雖然不在春熙路，但是，靠近火車南站地鐵口，去哪裡都很方便。