Lavande Hotel Chengdu Southwest Jiaotong University North Railway Station

Very satisfied👍The hotel is in a strategic location, right outside the subway station. The room type is clean and bright, and the environment is clean and hygienic. Special thanks to the front desk clerks Xiangu and Banxia for their warm reception. They took the initiative to upgrade the guest's room type and gave the guest mineral water as a gift when they were picked up. The hotel's humanized service is absolutely excellent👍 I will definitely stay again next time I visit Chengdu. Choose this hotel to stay!

It was very bad from the moment I entered the hotel. 1. I was a little scared to go on a business trip alone. I applied for the last room in the corridor, and then I was told that there was no room. It happened to be the last room. I didn’t help to upgrade the room type. It was ok because I was poor. accept. 2. After entering the room, there was a lot of hair on the floor. I didn’t want to talk about hygiene. 3. I went from Ankang to Hanzhong, and then transferred from Hanzhong to Chengdu. I didn’t eat in the middle, and then ordered a takeaway in the middle of the night. I also ordered two bottles of beer to strengthen my courage. OK, I arrived at the front desk at 11:45 outside, and I arrived the next day. : I haven’t received it for 15 minutes. I don’t know whether the robot is busy or the front desk is busy. I called the front desk three times but it still can’t be delivered. Do you know how hungry I am? If it can’t be delivered, I will pick it up myself. Why don’t you say anything? I even do the delivery for you. The delivery only took 30 minutes, but I waited for 30 minutes at the hotel. 3. When I went down to pick it up, I pulled the door. The broken door suddenly broke and fell off. Please take a look at the picture to see if I am a strong man or the quality is poor. 4. I was really angry. I returned the takeout and unplugged the phone line. Okay, I won’t eat. I’ll just go to sleep. For the above, your hotel has no responsibility at all, right? Just like someone who has nothing to do, there is no apology or comfort. I was so frightened that I couldn't sleep all night, and I slept until midnight at dawn. I am on a business trip, but I will never pay the money this time. Think carefully about how you should compensate me. Poor hygiene, poor safety, and even worse service!

Mai Li Xiangu at the front desk was very attentive and attentive. I was satisfied with my stay. I will come back next time.

Pro: - Lots of restaurants in Wanda Plaza or Soho Shopping Mall within 1.2 km. - Lots of cultural and tourist destinations in the area (Panda Base, Monestery) - Very friendly, open and helpful service team. - Very clean accommodation and brand new rooms. - Large selection (including western breakfast) Delicious coffee. - Quieter room available upon request. - Free washing machine and dryer. - Metro station Exit D right outside the front door. Cons: - Construction site in the immediate vicinity. - More choice of fruit at breakfast (only dragon fruit, honeydew melon and bitter oranges. Mangos, bananas and papaya were missing.

The room is very new and fully intelligent. It is a bit small for a family room. There is a subway station just downstairs. Needless to say, the customer service front desk is very polite.

The room is very clean and hygienic, the bedding is comfortable, parking is convenient, the location is near the Second Ring Road elevated highway, and the subway station is at the door, so the transportation is convenient. The girl at the front desk is attentive and enthusiastic, the breakfast is rich, and the hotel is very cost-effective.