JI Hotel Chengdu Tianfu West Expo City

The service is very good, and it is very convenient to be next to Joy City. The surrounding scenery is very good, shopping is very convenient, the receptionist is very beautiful, the room is very big, the breakfast is very good, and there are two more words

Dear Chairman Mr. Ji Qi, hello. I am a corporate service lecturer. This terrible experience at Ji Hotel has overturned my perception of Ji Hotel! 🥵🥵🥵Hope you know! I specifically chose the All Seasons Hotel for this trip, but when I asked the front desk for a glass, the glass that the robot brought to me was lying crookedly in the cargo hold! Without any protection and packaging😓😓😓! When I got it, it turned out to be a glass cup covered with grease and stains😱😱😱! After I reported this to the waiter, he actually changed the cup for me. However, the waiter took one look at the stains on the cup and explained that it was just scratches caused by the friction of the glass, not dirt or stains. 😅 I can’t imagine how much misunderstanding the staff of the Four Seasons Hotel have about “stains”! ? This is something that might not have happened 20 years ago, but it happened to me today! The store assistant called me and said, "...I heard from the waiter that the cup he gave me was a little dirty..." I can't understand how a waiter at a well-known hotel with hundreds of stores across the country could be so nonchalant about the stained glasses provided! The assistant said the staff were young and asked me to forgive them. First of all, I explained the situation calmly from beginning to end and never blamed them. If being young is also a reason for providing bad service, we consumers can only endure it and accept that we are unlucky. 😢 I would like to ask Chairman Ji Qi in particular, do you know that there are such waiters in your store? When there are special circumstances and customer complaints, the first thing they do is not to make amends and apologize, but to try their best to cover it up! The store assistant tried hard to apologize to me and asked me if I needed anything, but I didn't need anything. As a service instructor in the service industry, this incident gave me a real example of customer complaint handling in the classroom. I hope Mr. Ji Qi can know a little about the services of the hotel you founded!

advantage: 1. It can maintain the standard of all seasons, has high cost performance, is quiet, clean and tidy, and has a good service attitude. 2. Chinese breakfast has many choices and is healthy and delicious. 3. Downstairs is a large shopping mall and subway station, which is convenient for shopping and traveling. It is close to Tianfu Airport and can be reached in 40 minutes by subway. The fare is $9/person. shortcoming: 1. Late at night, you will hear the sound of the faucet and the opening and closing of the door in the next room. 2. This area is close to the airport but far from the city center. It takes about an hour to get to the scenic spots in the city center by subway.

Booking for the children, the front desk is responsible, calls the parents to confirm the children's information, when checking out, knows the time of the children's flight, makes an appointment for the car to the hotel, and extends the check-out time for the children. Thank you very much. I will continue to stay if I have the opportunity next time.

The service is very good and enthusiastic, the breakfast is very rich, the self-service is very convenient, and it is also very close to the subway. It is really convenient to go to Joy City Shopping Mall on the seventh floor. Recommended!

The new store is well-equipped and complete. The service is very friendly. The breakfast is delicious. The soundproofing is good. Clean and hygienic. It is worth recommending