Liliiii
February 9, 2025
- Location: OK
- Hygiene: It's really not good. The room facilities are old and the cleanliness is not good enough, especially the toilet, there are a lot of small insects flying around. The toilet floor is also very dirty, and the sink emits methane, which smells terrible!
-Room facilities: A very strange triple room for parents and children. It’s the first time I see the third bed of this style. There is no tea leaves in the tea brewing set placed in the leisure area. I wonder if it is just for aesthetics? Moreover, for three consecutive days, the bathrobe for the second day was not changed at all. The dirty ones were left in the basket and no new ones were replenished!
-Service quality: The service staff of the restaurant is awesome! However, it was not the same at the counter. When I arrived at the hotel and prepared to check in on the first day, the counter staff informed me that a deposit of RMB 300 was required. I thought it was reasonable to collect a deposit, and the platform also informed me in advance, so of course I paid the deposit immediately. However, after I paid it, I asked the counter staff for a "receipt for the deposit". Isn't this unreasonable? The counter staff told me with an angry look and tone, okay, the deposit will be returned to you, but the room will be checked when you check out! (The 300 yuan deposit was almost lost) After experiencing such service on the first day of check-in, I'm afraid it will be difficult for people to come again or recommend it to other friends and family!
Original TextTranslation provided by Google