Chunbaihexian
July 28, 2024
I have never been so angry about staying in a hotel. I originally booked the hotel with the Howard Johnson brand, thinking that at least no matter how big the brand was, I wouldn't be too disappointed. The result was really hard to describe. 1. I have been unhappy since I booked a hotel. When I placed the order, it was 356. Just after placing the order, I clicked in again and it was 307, and then I immediately placed another order. When I went to the front desk to book a room, I mentioned it casually, but the front desk was rather perfunctory. 2. I was dumbfounded when I entered the room after booking. The room was very small, only about ten square meters at most. Two people beside the bed couldn't turn around. Compared with the 28 square meters written on the Internet, I could only silently praise that the photographer should have added more space. A few chicken legs. Not to mention the decoration, the overall style is cheap, which is a shame for the Howard Johnson brand. It was too late, so I decided to just make do with it for one night. 3. Under the banner of five diamonds, the service is the most irritating, and it is what makes me write a review. When we got out of the elevator, we met a waiter in the corridor. He passed us by and didn't even say hello. Okay, maybe you are arrogant or maybe I am too demanding... 4. When I arrived in the room, a pungent scent of aromatherapy came to my face, probably to cover up the smell of room decoration. I decisively called the front desk to have the aromatherapy removed. The first time I waited for about ten minutes, no one came. I called a second time, but the front desk didn't know whether it was because someone had changed people or they had simply forgotten about it. They asked me if I needed a bathtub cover, which confused me. There was a bathtub in this room, and the front desk couldn't see the guest room. Number? The bathtub in this small room is smart. Can Xiaodu shout it out? I told the front desk to call the guest room to remove the aromatherapy. It was quite late and I needed to rest. Please hurry up. Still no one came. After almost half an hour, I called the front desk for the third time and told the front desk that the aromatherapy needed to be removed. The front desk explained that the guest room was busy and the customer service would be here soon. I originally wanted to say it was too late, please hurry. Maybe you could tell me where to put the aromatherapy, and I would take it out and forget about it myself, but ended up hanging up the phone without even waiting for me to finish speaking. What's even more outrageous is that after hanging up the phone, the guest room came. When I opened the door, the waiter held a lot of sheets and quilt covers and asked to change the sheets for us. It made people nervous... As for what, I just removed something and called three times for half an hour. It's that simple. You can't handle everything well! After all, it’s a star hotel, shouldn’t everyone be trained to work? I'm really speechless. Is this the level of service? 5. The elevator going downstairs was rickety. When I noticed it at the front desk, the front desk looked at me in confusion and didn't say a word. Just one word "ah"? I am also drunk. What, can I cultivate? I’m so angry. I never thought that one day I would write a short essay to complain just because I was staying in a hotel as seriously as I was studying, and there were no basic services...
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