Anonymous User
July 4, 2024
This is a newly opened hotel with decent facilities but poor services. I had to wait a long time to check in, and it's understandable that the room was not cleaned. However, after checking in, someone swiped the door and came in when I was in the bathroom not long after I entered the room. I went to the front desk to complain, and they promised to investigate and give me feedback immediately, but no one has given me a reasonable explanation. When I asked about issuing the invoice after leaving the hotel, they said they were busy so they would issue it in the afternoon. I could understand that. When I asked the next day, they said the invoicing system was under maintenance and it would be issued in the afternoon. However, they didn't issue it for a week. When I asked again, they said they were too busy and would issue it right away. . . . Is this hotel teasing its customers? When I return to the hotel at night, I always see a group of them having a meeting. Is it a tea party? Who would dare to stay there?
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