SFEEL Designer Hotel (Chengdu East Station Dongjiao Memory Store)

The interior design and soft furnishings reflect the service concept of convenience and comfort, but the environment is a bit chaotic. Surprisingly, the hotel that has just opened does not have a USB socket.

There are many problems with this hotel! ! ! I arrived late last night. When I first opened the door, I still felt good. However, the toilet was not drained properly. The whole toilet smelled like sewer odor. I wanted to vomit. The hotel itself also I know this problem but haven't solved it. I put a lot of aromatherapy but it can't cover it. I separated dry and wet baths, but there wasn't much hot water last night. It was similar to a cold shower on such a cold day. It was a little warm, and then there was a problem with the air conditioner in the room. We reported this problem to the front desk and said that we didn't turn it on. We also sent her a picture. It was turned on, but there was no air, and the hot air was turned on. Maybe it was too late. , so we had to make do with it, but no solution was found. We also understood that my sister was so late and the night shift was quite hard. Then we stayed in the cold room all night, shivering all night, and did not get a good rest or take a shower. What was even more shocking at that time was that the toothpaste cap that the previous customer had unscrewed was not cleaned. This shows how the customer would feel. But because it was too late, I thought about forgetting it and not trying to find fault. Try to understand and be as calm as possible. I think the first and most basic thing about being a hotel is to at least allow customers to have a good rest. Otherwise, what is the point of being a hotel? I don’t quite understand the problem of the toilet draining. We somehow ended up spending the whole night in a cold and smelly room. Because we didn’t get a good rest, we checked out an hour late the next day. The front desk knocked on the door from 1:30 to remind us. It was almost two o'clock, and then I was suddenly shocked. There was no phone in their room. They only knocked on the door very presumptuously, which shocked the customers. Oh, and then they rushed us three times in a row. I was particularly panicked. The first time I came out. They reminded us to pay the overtime fee, and then we paid it. In the WeChat chat record last night, we didn’t even ask if the air conditioner was ready. I really... I feel like I can’t bear it anymore... So you guys do this What is the purpose of the hotel? It's really hard to comment on the environment and service. Oh, and there is a cover over the sink. The plug hole was covered with a cover. Because the quality was very thin, it caused a big gash on my hand. I went to the front desk. I picked up the band-aid, but I don’t know what the design is for... The lighting is also unreasonable, and it’s not clear on the button which light it is. I don’t know whether the button is a toilet light, a hallway light, a room light, or a bedside light. It all depends. Feel it by yourself~