No. 9, Sauce Park, No. 2, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
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XISHU GARDEN INN Guest Reviews
4.8/5
Excellent
203 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(203)
Positive reviews(203)
Reviews with photos/video(72)
Delicious breakfast(58)
Classy environment(24)
Easy to get around(11)
Friendly front desk staff(11)
Would stay again(7)
Close to metro(6)
Tasty coffee(4)
Highly recommended(2)
Kimberley Anne
4 Beds Dorm Room for Female ( One Bed)
Stayed in Dec 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 16, 2024
I arrived pretty late at night and had to leave really early, but the receptionists were super nice and helpful, they even prepared some takeaway breakfast for me when i said I will check out way before breakfast time! The room itself was quiet and very clean, and had everything I needed for my stay. Really enjoyed my time here, wish I couldve stayed longer!
Response from Property: Thank you so much for choosing our hotel and leaving such kind comments. We are committed to providing a comprehensive and delightful experience for all our visitors and it's rewarding to know that we hit the mark with you. We look forward to welcoming you back for another fantastic stay. Happy every day!!!
travelleris
Single Room
Stayed in Nov 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Nov 3, 2024
It was my second time staying here for a quick weekend trip to Chengdu and the service was great as always. They even gave me a free upgrade to a bigger room, so that was quite a nice surprise. Great location near Wenshu Temple and in a cool older district, so nice to walk around. I would stay here again in the future.
Response from Property: Thank you very much for choosing our hotel. We really appreciate your time for writing such a helpful review. Your feedback is quite important to us. We wish a wonderful time in China and look forward to serving you on future trips to Chengdu. Best regards๏ผ
Wee-Giap Tan
Single Room
Stayed in Aug 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Aug 21, 2024
I am very satisfied with the room. Looks exactly like the photos. It is clean, comfortable and has quiet surroundings. The staff are all very helpful and friendly. I felt at home there and extended my stay for another 2 nights. I was lucky being able to do that at the last min with the help from the manager. The breakfast was decent and most of the items change every day. Was pleased with that. I would love to come back again.
Response from Property: Dear guests, your affirmation, such as the dazzling of gold and jade bricks, you praise so much, we regard as treasure, keep in mind every word, positive words make our insistence meaningful, looking forward to your next visit
alespb
Single Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jul 9, 2024
Great place to stay in Chengdu which is just a stoneโs throw away from WenShu Monastery and right across the famous Palace Pastry. The room and bedsheet were very clean and I loved the snack basket. Friendly staffs at the reception who made me feel welcome. Not to forget that the breakfast was good too with different varieties to choose from!
Response from Property: Dear guest, thank you for your praise of our hotel, your encouragement is the biggest encouragement to us, we will continue to make unremitting efforts, your love for our breakfast makes us feel very happy, let us feel that all this is worthwhile, we will continue to innovate, bring you more diverse choices, looking forward to your next visit
DoubleRainbow_Hiking
4 Beds Dorm Room for Male ( One Bed)
Stayed in Jun 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Jun 18, 2024
A complete paradise in the city!
This hotel is a gem.
The staff at XISHU Garden are so helpful. They were caring for myself and other foreign travelers in the lobby. The staff spoke English well and could help me extend my stay.
๐ชทVegetarian options on the menu ๐พ
The halls and the rooms were all clean and well decorated. This location is very comfortable.
The shared room is a good size. The sleeping cubby is large enough for a good sleep. (Anyone over 6 ft tall may need to consider size).
From TianFu Int. Airport ride MTR line 18 and transfer at South Railway Station to Line 1. Ride to Wenshu monastery station, leave out exit K.
At the Garden Inn: enjoy the living garden courtyard, in-house cooked meals, and comfortable furniture.
Response from Property: Thank you so much for your kind feedback and taking the time to share your experience with us. It means a lot to our team and we are truly honored to have received such a positive review from you. I am delighted to hear that you were pleased with the quality of service we provided. We strive to ensure that every customer receives exceptional care and attention, and it's encouraging to see that our efforts were recognized and appreciated. We also hope to see you again๏ผ๏ผHave a nice day! May everything you work for have a romantic outcome in the future.๐
Guest User
Standard 2-bed Room
Stayed in Nov 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 1, 2024
Excellent service, excellent location & best breakfast served! Highly recommended and definitely will come back ๐
Response from Property: Thank you very much for your reservation, we are gald to hear that you enjoy staying at Xishu garden inn. Hope to see you again in Chengdu!!!
Freebird_Grace
4 Beds Dorm Room for Male ( One Bed)
Stayed in Oct 2024
Solo travelers
43 review
4.5/5
Great
Posted on Oct 25, 2024
While xishu is best for private rooms, the hostel experience too was nice. It's more of an expensive place if you are a backpacker. Mostly there are Europeans who don't worry much about taxi being 10 times the price of metro etc. So, as a hotel it performs well for that segment (white people mostly). The cleanliness is good. I wish the dorms would have some napkins or even hand wash. There is regular cleaning everyday. The front desk has young women who are humble and very helpful. The location is 5-10 mins walk to Wenzhou monastery station. From the airport it took me 1hr 40 mins in all to get here with one change of metro line. Breakfast is the best part if you need western options. Laundry and other facilities were beyond my budget. Overall very nice stay.
Response from Property: Thank you very much for your kind words! it was really kind of you to say that, We're so happy to know that our staff and services exceeded your expectations. We look forward to welcoming you back again in the future, best wishes and Safe travels!
Wilfred
4 Beds Dorm Room for Male ( One Bed)
Stayed in Mar 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Mar 7, 2024
It was so good. I extended my stay twice. Its clean , new, all staff speaks English and friendly. Breakfast was sumptuous. Ambience of hotel is Good.
Response from Property: Your kind words and positive comments about our service and facilities are greatly appreciated.At Xishu Garden Inn, we take great pride in providing a delicious and satisfying breakfast experience for our guests, and it is truly rewarding to know that you appreciated it.We value your feedback and will continue to strive for excellence in our service delivery. Have a nice trip!
Etienne Fr
Single Room
Stayed in Aug 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Aug 28, 2024
This hotel is a gem, it is well situated in a quiet back alley close to Wenshu temple. The rooms are new and modern and the staff is very professional and helpful. I would definitely book it again.
Response from Property: Dear guests:Thank you very much for choosing our hotle and your generous praise. We are glad to hear that our staff provided you with friendly and enjoyable service. Our team takes great pride in ensuring a clean and comfortable environment for our guests. Thank you again for your recommendation, it will means a lot to us and we look forward to welcoming you back in the future. ๐
Theressa
4 Beds Dorm Room for Female ( One Bed)
Stayed in Feb 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on Feb 29, 2024
The facilities and the staff are nice. Very helpful people. Help me even though I have an early flight. Highly recommended for solo travelers
Response from Property: dear guest๏ผThank you for your kind comments! We will continue to maintain the quality of service, so that every guest can feel the happiness and comfort of home. Hope Xishu Garden Inn can be your warm memories and look forward to seeing you next time~
Guest User
Single Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Mar 1, 2024
The staff are super friendly and helpful. The location is near Wenshu Monastery station Exit โKโ, itโs convenient. My room is silent during the night and I had good rest, unlike some busy street. It is clean too. And baggage storage service, maps provided, water refill and etc.
Response from Property: Dear guest๏ผThank you so much for your kind words and positive feedback about Xinshu Garden Inn.We are delighted that you had a wonderful experience during your stay. Your feedback means a lot to us.We are also delighted to know that you enjoyed our convenient location near Wenshu Monastery and found your room to be cozy and comfortable. We look forward to welcoming you back on your next trip to Chengdu. Wishing you all the best!๐
Guest User
4 Beds Dorm Room for Female ( One Bed)
Stayed in Jul 2024
Solo travelers
7 review
5.0/5
Outstanding
Posted on Jul 31, 2024
It is not a hostel but a five stars hotel, a really paradise in Chengdu. Amazing services, all the staff were the nicest people I have ever met in China, the breakfast was delicious and the room for 4 people was modern and very clean. Thank you staff you made my holiday great!
Response from Property: Dear guests thank you for your praise, thank you for your recognition of our hotel environment, facilities, etc., with your encouragement, we will continue to refuel, and hope you can come back often, we are always looking forward to your next arrival
Jingting Tan
Standard 2-bed Room
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2024
Choosing this hotel was one of the best decisions this trip! Service was excellent, our room was clean and made up daily, and breakfast was always delicious. The location was convenient and quiet. The WiFi is a little slow, but the TV made for great entertainment. Will 100% recommend to others, and will stay again if I'm back in Chengdu!
Response from Property: Dear guest: Thanks a lot for your favorable reviews, we will always do our best to provide pleasant and comfortable staying here, your support and recognition will definitely help us go further. Looking forward to your next coming and happy new year!
Dack Boi
Family-friendly Family Room
Stayed in Jun 2024
Family
3 review
5.0/5
Outstanding
Posted on Jun 8, 2024
Could not fault the stay, especially the extremely friendly owner and staff who went all the way to address all our needs. This included getting our bag shipped to the next destination and the wonderful โfamilyโ vibe of the hotel.
Food was fantastic too! Rest assured, you canโt go wrong with this hotel.
Response from Property: Thank you for your honest feedback. I hope you can get the warmth of home here every time you come. Because of the encounter, so happy, looking forward to your next arrival!
Judith
Superior Double Room
Stayed in May 2024
Couples
6 review
5.0/5
Outstanding
Posted on May 26, 2024
Great place to stay! The English speaking staff helped us how to navigate seamless around the city. The staff is dedicated to assist customers with their own needs. Your kindness, friendliness and commitment to serve your customers are astounding. We loved our room with tree view and breakfast was healthy and tasty. Thank you for everything.
Response from Property: Thank you for your kind words! We are thrilled to hear that you had such a positive experience at our hotel. Our staff takes great pride in providing exceptional service and ensuring that our guests feel welcome and comfortable. We are glad that you enjoyed the view from your room and our breakfast selection. Thank you for staying with us, and we hope to have the opportunity to welcome you back again in the future!