Mercure Chengdu Shuangliu International Airport Reviews
Mercure Chengdu Shuangliu International Airport
No.101, Unit 3, Building 1, No. 237, Sanqiang West Road, Dongsheng Street, Shuangliu District, Chengdu, Sichuan, ChinaView Hotel Details
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Mercure Chengdu Shuangliu International Airport Guest Reviews
4.9/5
Perfect
973 review
Verified reviewsLocation4.8
Amenities4.9
Service4.9
Cleanliness4.9
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All reviews(973)
Positive reviews(968)
Reviews with photos/video(374)
Friendly front desk staff(226)
Offers pick-up/drop-offs(184)
Delicious breakfast(134)
Classy environment(125)
Easy to get around(100)
Close to airport(72)
Perfect for business trips(42)
Has rooms for families(12)
Negative reviews(5)
Ooiks
Superior Queen Room
Stayed in Apr 2024
Solo travelers
4 review
Outstanding
Posted on May 25, 2024
This is my second time staying at this hotel. Like before, the stay in this hotel has been nothing short of amazing and great!🫰
Firstly, the airport pick up service who Yuki assisted me to arrange the day before went smoothly. Upon early arrival of my flight and I requested for earlier pick up, I called the hotel and Penny politely assisted me to liase with the driver for earlier airport pickup. Airport pick up takes 20 minutes one way. It's a pleasant experience.
Secondly, the front desk was smooth, helpful and good. Penny checked me in and Yuki and another colleague checked me out the next morning. All of them were so lovely and awesome. Penny offered a free room upgrade for me and I was more than happy and touched. 🩵
Thirdly, the room was again, clean, fantastic, all functioning and spotless. Love the toilet to have so many high tech modern features such as controllers for the toilet bowl. All drinks in the fridge and drawer of the room were free of charge too!
Fourthly, if you wish to wash your clothes there's a free self service laundry service and the second floor next to the gym. It has one dryer and a washing machine. There's an instruction on the wall on how to operate and no detergent is required. Simple to use! Gym facility is free to use and simple yet adequate as well for anyone who wishes to burn some fats after feasting on delicious Sichuan delicacies.
Lastly, the breakfast spread was again, as delicious as before. There's wide varieties of food and a cosy ambience for one to eat.
Overall, I would definitely love to come back again if I have flights to and from Chengdu Shuangliu airport. All of the staff are a gem to the hotel and the hotel facilitates are superb. It's worth it.🩵🫰🥺
6/20
Response from Property: Gratitude is beautiful, as beautiful as a flower. Gratitude is happy, as happy as a bird. Gratitude is noble, as noble as a mountain. Thanks to your company, I can have Xiaomei now!
Guest User
Honorable Twin Room
Stayed in Nov 2024
Family
2 review
Outstanding
Posted on Dec 29, 2024
Hotel room is clean with comfortable beds. Very polite and friendly staff. They called us to let us know we left something in the room after we checked out.
Response from Property: Thank you for your heartfelt praise. Your encouragement is our driving force, but we will never stop here. We look forward to seeing you again!
Muhammad Fadel Raja Lubis
Superior Queen Room
Stayed in Nov 2023
Travel with friends
9 review
Outstanding
Posted on Dec 12, 2023
The hotel brand new and all ameneities really awesome. Also the receptionist extremely friendly and services such a tremendous. Good Job.
Response from Property: Dear guests , thank you very much for your affirmation and support of Xiaomei, to make you satisfied is the driving force of Xiaomei forward, thank you for sharing your happy stay experience, to get your recognition, is our greatest honor, but also gives us a great power, let us continue to improve in the future service, innovation, looking forward to meet you again ~~
Nicole.K
Family-friendly 2-bed Room
Stayed in Apr 2024
Travel with friends
1 review
Outstanding
Posted on May 29, 2024
Good guest experience. The room is cosy and clean. Would definitely consider staying here again. Thank you!
Response from Property: 感謝您對我們服務的認可。酒店竭誠為您提供安心的服務，很高興能給您帶來温暖的入住體驗。期待您的再次光臨，我們將繼續為您提供優質的服務。
Tatiana
Superior Queen Room
Stayed in Jan 2024
Business travelers
16 review
Outstanding
Posted on May 17, 2024
1. Transfer services from the airport.
2. Spacious and comfortable room.
3. Very clean and modern.
4. Reasonable prices.
5. Far from the city center, so will be suitable for travelers that this is not important.
6. Very nice and professional staff. They can’t speak English well, but they try really hard to help.
Highly recommend 9/10.
Response from Property: 時光如水，總是無言，開心是一種福氣，遇見您是一種運氣。期待您的下次光臨，共同見證美居的成長！
Theerawat
Superior Queen Room
Stayed in Apr 2024
Business travelers
61 review
Outstanding
Posted on May 3, 2024
everything good
Response from Property: 謝謝客官的點評，能讓您滿意是小美最大的追求，歡迎常來喲
Shisandaofengwei
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
10 review
Outstanding
Posted on Jan 7, 2025
Facilities: A relatively new hotel, all OK
Sanitation: Clean and tidy
Environment: Convenient parking in the city, OK, old house next to it
Service: Good, with a plan
Airport pick-up: I haven't experienced this
There is a small refrigerator with free drinks, it's quite convenient to drive in
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6/8
Response from Property: If you like me, let's become close friends. Hearing your praise, Xiaomei felt a little shy, and made up her mind to work hard. I hope you will praise me when you come back. I warmly welcome you to come again~
Xihuanlvxingdexiaotuzi
Superior Queen Room
Stayed in Dec 2024
Business travelers
10 review
Outstanding
Posted on Jan 7, 2025
The room is very nice, spacious and comfortable, with complete facilities, rich mini bar, clean and hygienic, good front desk service, delicious breakfast, convenient parking, highly recommended.
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6/7
Response from Property: Thank you for liking our friends! Life is like a poem, and every word you say is full of poetry. I hope every encounter between you and Meiju will be full of poetry and painting~
Guest User
Superior Queen Room
Stayed in Nov 2024
Other
1 review
Outstanding
Posted on Dec 25, 2024
I booked a hotel on short notice. I chose this hotel because of the good reviews. The room is clean and tidy, with no peculiar smell. The decoration is also very warm. The TV is really super big. The toiletries, bath towels and towels in the room are all very clean. The hygiene of Mercure is really excellent. The location is also very convenient. It takes only half an hour to get to the city on Line 3. Turn right and you will see the commercial street, where there are snacks and shopping centers. I checked in in the afternoon and took a walk. It was very lively and convenient. Compared with the price of hotels in the city, this Mercure is really a good deal. The front desk service of the hotel is also very warm and thoughtful. As soon as you arrive at the store, you will be given a cup of hot tea to warm your body. Yesterday was Christmas Eve, and I also gave a small apple when I checked in. The most important thing is that the facilities and equipment are very complete, there are washing machines and dryers, and there is even a gym!!! And they are all very new, which is really satisfying. This is the first time I have evaluated a hotel so seriously, because the check-in experience is really very good! I will definitely choose this hotel next time
Original TextTranslated by Google
Response from Property: Thank you for your review. Serving every guest well is our long-term goal. No matter when, your praise is the best motivation for our work. I wish you a happy life!
Guest User
Superior Queen Room
Stayed in Nov 2024
Business travelers
3 review
Outstanding
Posted on Dec 23, 2024
The hotel environment is very good and convenient. There is an exclusive underground parking lot. There are many places to eat when you turn right out of the door. The hotel also provides free airport pick-up, which is very convenient. The room is very quiet. The front desk lady learned that I had a high sleep requirement and helped to upgrade the room for free. The service is really good and the facilities and equipment are also very new. I will stay here again next time
Original TextTranslated by Google
Response from Property: 您的誇獎，是我們前進的動力!我們會一直保持熱情，期待下次你們來訪時，能有更多驚喜等着您～
Guest User
Superior Queen Room
Stayed in Nov 2024
Travel with friends
14 review
Outstanding
Posted on Dec 20, 2024
The hotel is in a residential area, the geographical environment is very comfortable, the room is also very clean and quiet. The hotel breakfast is very rich, and there are special snacks such as noodles and rice noodles. I recommend their Lao Ma Chao Shou, which tastes great. There is Mingcheng Shopping Center around the hotel, which has hot pot, Luckin Coffee, drinks and snacks. The subway entrance and snack street are 200 meters to the right of the hotel. It is very convenient to travel and you can also go shopping at night! The front desk service and airport drop-off service are very considerate, because my girlfriend left for the airport earlier than me, the front desk prepared milk, eggs and bread for my girlfriend, which is so heartwarming. The hotel is about 15-20 minutes from the airport, which is very convenient!
Original TextTranslated by Google
Response from Property: Thank you for your recognition of Xiaomei in all aspects. Everything we do is to bring a satisfactory stay experience to every guest. We will continue to work hard and be ready at all times. You are welcome to come back at any time~
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Travel with friends
1 review
Outstanding
Posted on Dec 18, 2024
The stay experience was very good this time. I am very grateful to Miss Peng at the front desk. Because I had a slight cold during my stay, I ordered some cold medicine and asked her to deliver it. As a result, she delivered the medicine to me and also provided brown sugar ginger tea and warm water, which was very considerate. The hotel's breakfast was also very rich. The price is really cost-effective!
Original TextTranslated by Google
Response from Property: Thank you for your sincere praise. Your encouragement is our driving force to move forward, but we will never stop there. We look forward to seeing you again!
Guest User
Superior Queen Room
Stayed in Nov 2024
Solo travelers
5 review
Outstanding
Posted on Dec 14, 2024
The front desk service is warm and thoughtful, the room is clean and tidy, the hotel environment is very good and warm, the facilities are complete, and there is free airport pick-up. It is really convenient for people who need to go to the airport. It is cost-effective and highly recommended to stay
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Response from Property: If you keep thinking about it, there will be a response. Thank you for your support of Xiaomeijia and we look forward to your next stay!
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Travel with friends
1 review
Outstanding
Posted on Dec 12, 2024
The service attitude is very good, the hotel style is good, the facilities are complete, and the lobby is large. The breakfast is very good, with both Chinese and Western food, and there are many varieties. The service of the front desk sister is very considerate, and the check-in is fast. The room is clean and tidy, the network is powerful, the bed is large, and the bathroom is separated into dry and wet areas. The room attendant is enthusiastic and greets proactively. Parking is quite convenient, the parking lot is large, and it is very convenient to wash clothes. There are also fitness equipment. Overall, it is very good and recommended to stay! !
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Response from Property: Going through the years, meeting time, meeting plants and trees, meeting the past, that is the most beautiful style precipitated by time. Thank you for using so many words to express your love for Xiaomei's home. It is also a great honor for Xiaomei. Please come often!
🐑��os
Deluxe Queen Room
Stayed in Nov 2024
Business travelers
15 review
Outstanding
Posted on Dec 11, 2024
Awesome hotel!! I saw it online by chance. I just needed to stay in Shuangliu for one night, so I chose this hotel. You can feel the full heating when you enter the door, which is really great. The front desk staff will also greet you warmly and help recommend authentic food nearby, which is really nice. The hotel has complete facilities and new equipment. Takeaways will also be delivered to the floor by robots, which is very convenient. There are also washing machines and dryers. For winter, I really like it. The hygiene is also very good. Whether it is the toilet or the corners of the room, they are very clean, without a trace of dust. People like me who pay attention to details have to say that such hygiene is really great. The most surprising thing is: the environment and location of the hotel are very good, the interior decoration of the hotel is very atmospheric, and the French decoration makes people feel particularly warm and comfortable. Although it is next to the airport, you can't hear the sound of the flight at all. It is very quiet. For people who sleep lightly, it is simply a blessing. Turn right and go out for more than 100 meters. There is a snack street and shopping street, which not only satisfies the stomach of foodies but also satisfies the joy of shopping. It's really great! ! !
The hotel also provides free airport pick-up service, which was convenient for me to catch an early flight the next day. It is worth mentioning that the hotel's service is really warm. The early flight left early, and they also prepared eggs, milk, and bread for me, which really touched my heart. This stay brought me a huge surprise. Next time I go on a business trip, I will definitely choose this Shuangliu Airport Mercure.
Original TextTranslated by Google
Response from Property: Your satisfaction is the greatest support for Xiaomei. Xiaomei will keep working hard and making continuous progress. With your company, Xiaomei will definitely go further and further! With your praise, this winter will be particularly bright and beautiful. I look forward to seeing you again soon, with flowers blooming, cool Xichuan, happy Tianfu, beautiful dear, I look forward to your return!