Chuanxi Huanpeng Hotel (Chengdu Chunxi Road Taikoo Li Branch) Reviews

Response from Property: Hello dear guests! Thank you very much for your stay and review! First of all, please allow me to sincerely apologize to you for not giving you a perfect stay experience~~~. There is no doubt that our hotel's unified central air-conditioning can achieve the effect of keeping warm in winter and cool in summer. Because it is a central air conditioner, it can only provide unified air supply from the main unit. It provides heating and cooling services according to the season and the needs of most customers. If you need cold air in winter, it cannot meet your special requirements, but the temperature can be lowered. Please forgive me. ! Human body temperature is constant. You said that fever is caused by high indoor temperature. Sorry, I really can't understand! There is no scientific basis for this either. Although it is a central air conditioner, the indoor temperature can be adjusted and controlled, and you can choose to turn it off. In order to ensure the safety of every guest, the extent to which the hotel's windows can be opened is in accordance with the strict standards stipulated by the Ministry of Public Security. I hope you can understand! The room you are staying in is a free upgraded suite. Each of our suites has four vent windows. In addition, you live on the 18th floor, so the ventilation effect will definitely not be bad. If you close the doors and windows, the room may be a little stuffy~~! Regarding the compensation issue you mentioned, we also attached great importance to it and fully evaluated it, and finally made a careful decision. In this winter and the recent flu peak period, you must say that it was because the room was too hot that you had a fever and asked for compensation. , it really cannot meet your requirements. Please also understand! ! ! We will continue to provide our services well and provide every guest with better accommodation conditions. Good luck! ! !

Response from Property: Dear guest, first of all, thank you for choosing to stay in our store. Thank you very much for your valuable feedback. The shop is located in a quiet place in the bustling Chunxi Road and is loved by many friends. We learned about the stains on the fabric sofa and tried many ways to deal with them, but the treatment was still not thorough enough. We will strengthen hygiene control in the future. However, the bedding is changed for each guest and has been disinfected by a professional washing company. It is absolutely clean and hygienic. We look forward to your next visit to experience our progress. I wish you a happy trip and happiness to your whole family! ! !