Home2 Suites by Hilton Chengdu Kuanzhai Alley

Home2 Suites by Hilton Chengdu Kuanzhai Alley Reviews

Home2 Suites by Hilton Chengdu Kuanzhai Alley

NO.51 Guo Jielou Street, Qingyang District, Chengdu, Sichuan Province, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
Home2 Suites by Hilton Chengdu Kuanzhai Alley
Home2 Suites by Hilton Chengdu Kuanzhai AlleyHome2 Suites by Hilton Chengdu Kuanzhai AlleyHome2 Suites by Hilton Chengdu Kuanzhai Alley
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Home2 Suites by Hilton Chengdu Kuanzhai Alley Guest Reviews

4.8/5
Excellent
1512 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1512)
Positive reviews(1497)
Reviews with photos/video(604)
Delicious breakfast(246)
Friendly front desk staff(244)
Many amenities(150)
Well designed(50)
Tasty coffee(46)
Close to scenic area(37)
Perfect for families(29)
Awesome gym(16)
Negative reviews(15)
Sawyerlai1990
King Studio Suite
Stayed in Aug 2024
Couples
2 review
4.7/5
Amazing
Posted on Sep 3, 2024
Location is a 15-minute walk from kuaizhai Alley. There is also a shopping mall around 10 mins walk. The rooms are clean and big. Staff and the counter are very friendly and helpful. Even help us with our luggage into the hotel when we were outside the hotel. Had some problems with the WiFi and ordering food without a local number. But the staff at the reception helped us and even provided me with a local number of the hotel for me to order takeout which is also a good experience. Will come back to stay here again when in chengdu.
Response from Property: Dear guest, We are very happy to receive your recognition. Unfortunately, we did not receive your five-star rating. We greatly appreciate your support and understanding, and also hope that you can visit our hotel again, giving us the opportunity to provide you with better service and experience. If you have any other needs or suggestions, please feel free to contact us at any time, and we will be happy to serve you. Looking forward to our next encounter, thank you again for your feedback, and wish you a happy life!
Anonymous User
King Deluxe Studio Suite
Stayed in Oct 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Great location! Excellent service, very friendly staff. The breakfast was also good, many different kind of options (western and Chinese dishes as well). The non stop coffee and tea “bar” is also a great idea at the lobby. Thank you for the experience.
Response from Property: Dear guest,! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful memory on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, hope you are happy every day!
Minuteman
Cozy Queen Room
Stayed in Nov 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 6, 2023
Very nice hotel at the center of traditional neighborhood. Great selection of breakfast items. Staffs are super nice. Will definitely stay again in future visit.
Response from Property: Thank you very much for your recognition and praise of the hotel, I look forward to meeting you again next time, I wish you a pleasant trip!
Duyiwuerdeludabao
King Studio Suite
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Sep 11, 2024
My favorite pet-friendly hotel (although I didn't bring my baby dog ​​with me this time). As soon as I entered the door, I saw a big portrait of a Border Collie. There was another one at the elevator entrance. It was a super surprise. Long live dog education~~ The front desk staff always smiles and serves with enthusiasm. The room is very warm, with a microwave and a small refrigerator (cooling is in place) The DIY beverage area in the lobby is also very interesting~ It is recommended to increase the variety of breakfast. I will choose Huiting again when I come to Chengdu~
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Guest User
King Studio Suite
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The food in the restaurant is delicious and the overall experience is great! I recommend this hotel, it is worth staying. The front desk is very enthusiastic, the room is consistent with the picture, the TV can be projected, it is very convenient and comfortable, the room has a kitchen, microwave, refrigerator, and detergent, which is very complete! The breakfast is suitable for both the north and the south, and there are wontons and noodles
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Response from Property: Dear distinguished guest, hello! Thank you very much for your support to our hotel. We will continue to work hard and strive to do better in service to gain your satisfaction and affirmation. The development of the hotel is inseparable from your continued attention and support. We sincerely look forward to your visit again. I wish you and your family happiness and all the best!
Chaoyuepingyong
King Studio Suite
Stayed in Sep 2024
Couples
18 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Very good, the staff service is great, the room is clean and tidy, the facilities are complete, the breakfast is rich, the location is excellent, and it is convenient to eat nearby. It is recommended to stay!
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Response from Property: Dear distinguished guest, hello! Thank you very much for your support of our hotel. We will continue to work hard and strive to do better in service, so as to gain your satisfaction and recognition. The development of the hotel cannot be separated from your continued attention and support. We sincerely look forward to your visit again. I wish you and your family happiness and everything goes well!
Anonymous User
King Studio Suite
Stayed in Sep 2024
Family
5 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Hygiene: The auntie cleaned really well, and put away the pajamas and eye masks that were thrown out when going out. It was cute. Environment: Small but complete, it's OK. Service: The front desk is responsive, the lady is very sweet, and she gave me a panda pendant before leaving. The location is also very good, and it only costs 8 or 9 yuan to take a taxi to any place. I will consider this place next time I come to Chengdu, mainly with my adult son. There is also a sofa bed in the room, which is about five feet long after making the bed, and it is also very comfortable. The quality of Hilton can make people feel at ease, and the overhead shower is also a key need for me. A good experience
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Response from Property: Dear guests, thank you for giving us such a great affirmation! It has increased our confidence. We will work harder to show you a better side and let every one of our family members have the best memory of Hilton Garden Inn. Although the gathering is short, the friendship will last forever. We look forward to meeting again at Hilton Garden Inn one day in the near future, and wish you happiness and joy forever.
Guest User
King Studio Suite
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
I took a weekend off to visit friends and chose this hotel near Kuanzhai Alley. It is very convenient to travel around Chengdu by shared bicycles. I upgraded my room when I arrived at the hotel in the evening (although it didn't feel much bigger). The small decorations in the room were nice. The breakfast in the lobby was okay, but it didn't have local characteristics such as Dandan noodles (laughs). I could also watch the pedestrians outside during breakfast, which was a good experience.
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kiki2819
King Studio Suite
Stayed in Aug 2024
Family
5 review
5.0/5
Outstanding
Posted on Aug 30, 2024
It was my first time staying at Huiting Hotel. I found it to be particularly suitable for family outings. The king-size room has a sofa bed, which is very comfortable and perfect. The hotel is very new, with a laundry room and a free self-service beverage counter where you can drink coffee. Although the breakfast cannot be compared with luxury hotels, it has basically everything you should have. The main price is affordable, which is better than ordinary express hotels. Although the hotel is in an alley, there are also many delicious foods in the alley.
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Guest User
King Studio Suite
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 30, 2024
Environment: The location is quite convenient. It is convenient to go anywhere by subway or bus. It is not far to walk to Kuanzhai Alley and Kuixinglou Street. Service: The service is very good. If you need anything, please contact the front desk and the robot will deliver it to you.
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Response from Property: Dear guest, it is a great honor for Hilton Garden Inn to receive your recognition! We are glad that you have chosen Hilton Garden Inn Chengdu Kuanzhai Alley among many hotels. Hilton Garden Inn currently has branches in many cities across the country. You are welcome to visit us at any time! We look forward to your next visit and hope that our next meeting will bring you the same intimacy and different surprises and touches.
Mailediyou
King Deluxe Studio Suite
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel is in an alley and looks inconspicuous. When you walk in, you will find panda elements everywhere. The room is beyond your expectation. The sofa bed is very suitable for traveling with children. Breakfast is on the left side of the lobby. The daifuku is super delicious. At noon, I ordered takeout with my friends and it was very comfortable to eat in the smart area. Coffee and tea are provided free of charge, and there are small candies prepared for children, which are recognized by the children. The service is very good and it is worth visiting again next time you come to Chengdu.
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Response from Property: Dear guest, thank you very much for choosing to stay at our Home2 Suites by Hilton Chengdu Kuanzhai Alley. Flowers bloom all year round and welcome guests with smiles. Have you been infected by the sweet smiles of our friends? We believe in always providing value-for-money services to our families. Satisfaction is just the beginning. More surprises are waiting for you to experience. Come home often, we are always waiting for your arrival!
Guest User
King Studio Suite
Stayed in Aug 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The room has a large bed and a sofa bed, which is very suitable for our family with two children. The room is very warm and the bedding is very clean. Four bottles of Jingtian purified water are provided every day. There is also fruit tea, coffee and snacks in the lobby downstairs, which are all free. The breakfast is also very rich. In fact, the two children are over 1.2 meters tall and there is no extra charge.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, hello! Thank you very much for your support to our hotel. We will continue to work hard and strive to do better in service to gain your satisfaction and affirmation. The development of the hotel is inseparable from your continued attention and support. We sincerely look forward to your visit again. I wish you and your family happiness and all the best!
Guest User
2 Double Beds Studio Suite
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Aug 16, 2024
I love this hotel so much that we will always go to Huiting Hotel first when we travel in the future. First of all, the size of the room is very suitable for a family trip. There are sofas and study tables inside. It is very suitable for the family to talk and read books after playing. The smart toilet is also a favorite of children and is very convenient to use. The laundry room is also a big favorite. In summer, I sweat a lot and search for clothes. I took all the dirty clothes from the past few days to the laundry room to wash and dry them. I can continue to wear them when I come back fragrant, which saves worry and effort. The ladies at the front desk are also very enthusiastic, handling problems in a timely manner, and giving small gifts💝
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Hilton Garden Inn Chengdu Kuanzhai Alley. Flowers bloom all year round, and we welcome guests with smiles. Are you infected by the sweet smiles of our friends? We believe in always providing value-added services for families. Satisfaction is just the beginning. More surprises are waiting for you to experience. Come home often. We are always waiting for your arrival!
Guest User
King Studio Suite
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 21, 2024
The room is very new, the equipment is very advanced, the direct drinking water, toilet, curtains are very smart, the most important thing is the breakfast, be sure to order a set meal with breakfast! There are free tea and coffee drinks on the first floor of the hotel, which is super convenient! It is an 8-minute walk from the Luomashi subway station, and it is even faster by bike!
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6/11
Response from Property: Hello, distinguished guests! Thank you for taking the time to tell us about what you saw and felt during your stay. We also appreciate your affirmation and high praise of the hotel. We will always strive to do better and give our customers a more comfortable stay experience and more warm touches. The entire Home2 Suites by Hilton Chengdu Kuanzhai Alley family looks forward to your visit again!
magusmum
King Studio Suite
Stayed in Jun 2024
Family
7 review
4.7/5
Amazing
Posted on Jul 16, 2024
The location of the hotel is easy to find, not far from Kuanzhai Alley and other scenic spots in Chengdu. The room facilities are well-equipped, clean and tidy, and the service at the front desk is also very good, especially the two ladies Yuanyuan and Dandan, who are always smiling The greeting was very nice. Suggestions: Key improvements should be made in the shower room: 1) Add punch-free hooks so that clothes and bath towels can be conveniently hung. 2) Frosted or frosted glass partitions can save customers time. When one person is taking a bath, others can use the wash basin at the same time without affecting each other. 3) The bathroom has no air conditioning and is a bit stuffy. Hope to improve.
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Response from Property: Hello, distinguished guests! Hui Xiaoting is very happy to be recognized by you. Unfortunately, we did not receive your five-star praise. We are very grateful for your support and understanding. We also hope that you can visit our hotel again and give us the opportunity to provide you with better services. service and experience. If you have any other needs or suggestions, please feel free to contact us and we will serve you wholeheartedly. Thanks again for your feedback and wish you a happy life!