Angsana Chengdu Wenjiang

I am writing this review with mixed feelings. I took my kids to vacation during the Qingming Festival. My first reaction when I entered was to check out. It was not because of the booking policy that I could not cancel. I really wanted to turn around and leave! ! ! ! ! If you can't accommodate so many people, don't accommodate them. It's better to upgrade the configuration of your hotel! ! ! ! Facilities: The parking lot is very small. Most cars can only park on the roadside or in the scenic spot parking lot next to it or in the community parking lot a few hundred meters away. When we parked at the door without blocking any cars, the front desk called us at 10 o'clock in the middle of the night to move the car, saying that two groups of buses were coming. Please look at the small road at your gate. Even cars can't pass by, and buses drive in. Don't you know it? The air conditioner is speechless, because the room is not ventilated and very stuffy. The air conditioner is turned on. It's cold and hot at night. The next day, all three of us caught a cold. I told the front desk, can we change the room or upgrade it? Others said that the room was full and could be changed, but all the air conditioners in the hotel are in the same system. We asked the engineer to come and see, but no one came in. They told us across the yard that the air conditioner was turned on. It turned out that the hotel staff turned off the main switch of the air conditioner at 1 a.m. What were they doing? Breakfast is all about grabbing. The restaurant is very small, but there are many rooms, so that when it is full, there is no place for breakfast. Many people come to wait for a seat. With so many people, the variety of breakfast is pitiful, which does not meet the hotel pricing standard at all, okay? Hygiene: Average, really average. When there are many people waiting for breakfast, no one has collected the table after eating for a long time! Environment: There are still many places for children to play, there are racetracks, animal parks, and sand pits, but there are no warning signs in many places, such as climbing frames and wooden stakes. Young children can easily get injured. We went back to the room and saw that the child's feet were lightly purple! Service: Not enough staff, not enough staff! ! ! ! Not to mention the queue for check-in, you can't check in immediately after you have done it, and you have to wait for a long time. Many guests at the front desk said that the reception capacity is too poor! The service attitude is not bad, but not very enthusiastic. There was an exchange activity, and there were not enough potatoes. The staff asked the office staff to help make up for it. I clearly heard the other party's unhappy reply that they should pay attention to the amount. I ask, isn't your activity just to attract traffic? The wolf tooth potatoes in the small box are only enough for the little kid to taste two bites, and you still pay attention to the amount. If you can't afford it, don't do it, it's annoying! But I still have to praise the service staff in the hotel room. When there is not enough staff, everything you need can be replenished in time! It is very inconvenient to eat around. I don't want to try the hotel's meals after seeing the breakfast!

This time I was attracted by the hotel's architectural design. While on vacation, I felt the design concept of the entire hotel ✨The appearance of the entire hotel is a Chinese warm color system that I like very much The integration of sloping roofs, green tiles, earthen walls, and bamboo weaving brings the "hedron courtyard" elements of western Sichuan to the extreme. The large area of ​​vegetation surrounding it gives the building more vitality. ✨The supporting facilities are also relatively complete: outdoor sports park-Vpark pump road experience , greenway cycling experience, Hanfu experience, outdoor sports park, tennis court, cute pet park experience, camping experience, children's park... Taking children out on vacation, it is also fun enough without leaving the hotel. ✨In addition, it is only one street away from Chenjia Mast, known as the "First Temple in Western Sichuan". Chenjia Mast is a courtyard-style building complex integrating residence, temple, garden, and academy. It is also the largest and most well-preserved private residence in the Qing Dynasty in the western Sichuan plain. It has a profound historical heritage. It is still free to enter the park. Here comes the highlight! Each room in the hotel can enjoy a free Hanfu photo shoot experience🎬 The makeup artist is really skillful and speaks very gently. The cameraman is also very creative. The photos he took are very good. I especially like our customer service lady Xiao Liu. She is very good at providing emotional value and gives you a lot of praise. The service is very considerate and great. Like👍 To be honest! I want to come to this hotel in Wenjiang 100 times!