Imperial Mountain Resort Chengde Reviews
Imperial Mountain Resort Chengde
North No. 1, East Bifengmen Road, Chengde, ChinaView Hotel Details
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Imperial Mountain Resort Chengde Guest Reviews
4.6/5
Very Good
339 review
Verified reviewsLocation4.7
Amenities4.4
Service4.6
Cleanliness4.6
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All Reviews(339)
Positive reviews(326)
Reviews with photos/video(131)
Classy environment(81)
Tasty food(29)
Garden view(20)
Parking difficult(17)
Well designed(11)
Great location(11)
Friendly front desk staff(7)
Perfect for families(6)
Negative reviews(13)
Chui Kwok Fai
Superior Double Room
Stayed in Mar 2024
Couples
2 review
Amazing
Posted on Mar 31, 2024
Imperial Mountain Resort Chengde is within walking distance of the UNESCO Mountain Resort, super convenient. It is also close to the old town with many restaurants. The staff is very helpful and polite. The breakfast serves mainly Chinese food but is of good quality. There are nice courtyards for relaxing walks, frequented by a few deer.
Response from Property: Dear guests, thank you very much for staying at Chengde Imperial Mountain Resort and participating in the review. Chengde Imperial Mountain Resort is famous for its exquisite gardens, antique buildings and historical and cultural environment that can be enjoyed everywhere, which can be lived, visited and appreciated. Immersed in this garden-style hotel where nature and palace culture are integrated, you can truly feel the feeling of being close to nature away from the city, and welcome you to stay again.
努尔哈赤
Superior Room (2 beds)
Stayed in Mar 2024
Solo travelers
11 review
Great
Posted on Mar 11, 2024
Nice stay close to the main tourist attractions of Chengde. Gives the ambience like you live in the summer residence. Rooms are renovated and have all necessary amenities. Though the walls are a little thin. We were woken up both morning by loud voices in the corridor (other guests or cleaning staff).
Breakfast is Chinese and not served as buffet during off-season. I would consider it rather basic but good quality.
Highlights are the deers roaming around the hotel area freely.
Toni
Superior Room (2 beds)
Stayed in Oct 2023
Family
1 review
Amazing
Posted on Oct 7, 2023
Being a part of Chengde Imperial Mountain Resort, the hotel is one of Emperor Qianlong's 36 scenic spots of Chengde (#6). The hotel itself has a lot of historical value, not only the building but the garden areas. The tree in the middle of the compound is 300 years old and has been here since the beginning.
Pro: location is one of the best if you're looking to visit Chengde Imperial Mountain Resort (500m away from the front gate), the rooms & beds are clean and comfortable.
Con: one downside is that the breakfast buffet area, the facilities are dated and the breakfast options are geared towards more Chinese style breakfast, no Western continental breakfast here so come prepared.
Response from Property: Thank you for choosing to stay at our hotel, please forgive us for unpleasant stay. We will improve the service skills of our employees and improve our facilities. There will be a better service experience next time.
马雅
Stayed in Mar 2023
Family
3 review
Outstanding
Posted on Mar 5, 2023
The hotel was perfect in every respect.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Sofia Shakil
Superior Double Room
Stayed in Jul 2023
Couples
3 review
Great
Posted on Jul 17, 2023
Excellent location and the restaurant food was superb. We really enjoyed our visit!
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Guest User
Family Room
Stayed in May 2023
Family
1 review
Outstanding
Posted on May 28, 2023
Very nice hotel, very calm and location is very convenient to visit the city.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Guest User
Superior Double Room
Stayed in May 2023
Family
3 review
Amazing
Posted on Jun 26, 2023
Perfect location, classic Chinese courtyard style hotel.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Guest User
Superior Double Room
Stayed in Apr 2023
Friends
2 review
Amazing
Posted on Apr 16, 2023
Great experience and convient with a baby.
Response from Property: Your satisfaction is our greatest responsibility and honor, Imperial Mountain Resort commits to providing exceptional service to our guests. Your arrival and affirmation is the driving force and direction of our continuous progress. Thank you very much for your affirmation and support to the hotel. We sincerely look forward to your visit again.
Evelyn
Superior Double Room
Stayed in Jul 2021
Family
3 review
Outstanding
Posted on Aug 2, 2021
The Resort is very beautiful, well maintained, with nice areas and excellent location and service. The room clean and comfortable, the only thing we found was that the bathroom was small. We loved the food from the restaurant!
Response from Property: Dear distinguished guests, thank you for your affirmation of Qiwanglou Hotel, which is definitely the driving force for our growth. Qiwanglou Hotel is a classic Chinese garden-style boutique hotel. The rockery, stacked rocks, ancient pine and cypresses form an elegant and peaceful ancient courtyard. The overall decoration style of the store is simple and elegant. The changing seasons of spring, summer, autumn and winter will bring you a different experience. You are welcome to visit Qiwanglou Hotel again in different seasons. All the staff of Qiwanglou look forward to your stay again.
Lennart Fries
Guestroom (2 beds)
Stayed in Jul 2021
Friends
7 review
Great
Posted on Jul 18, 2021
Very scenic courtyard and garden. Compared to the atmosphere of the public area the standard guest rooms are disappointing. Located sous-terrain, quite dark. Comfortable but not justified the premium price.
Response from Property: Dear guest, hello! Thank you very much for staying at Qiwanglou Hotel and participating in the review. Qiwanglou Hotel is famous for its exquisite gardens, antique buildings, and the historical and cultural environment that can be appreciated everywhere, where you can live, travel, and appreciate. Being in this garden-style hotel where nature and court culture are integrated, you can truly feel the feeling of being far away from the city and being close to nature. You are welcome to stay again.
Paul Jeffrey
Guestroom (Double bed)
Stayed in Sep 2021
Couples
15 review
Outstanding
Posted on Sep 30, 2021
We loved the convenient location, the historic nature of the hotel, as well the clean rooms.
Guest User
Superior Double Room
Stayed in Jul 2021
Friends
1 review
Outstanding
Posted on Jul 25, 2021
Awesome ome style, location and staff. A little expensive when you look at the low performance air conditioner in the rooms and the basic breakfast.
Anonymous User
Superior Room (2 beds)
Stayed in Jun 2024
Booked for others
32 review
Outstanding
Posted on Jun 29, 2024
Booked for my parents, and they said they were very satisfied.
Qiwang Tower used to be part of the Summer Resort. It has an elegant environment, shaded by green trees, and is infinitely close to nature. Every day, you can see deer leisurely walking and grazing. They are so cute! 🦌
The service is warm and thoughtful, and I felt very comfortable during the few days I stayed. The hotel is on a big slope, and sometimes I am too lazy to go down to find food after coming back. The dining experience in the hotel restaurant is also very good.
The location is excellent, not far from the Little Potala Palace, Puning Temple, Bangchui Mountain, etc., and it is within walking distance.
Original TextTranslated by Google
6/10
Response from Property: Dear guest, hello! Thank you for staying at the Qiwanglou Hotel and taking the time to share your family's feelings. Thank you for your recognition and love for us in all aspects. The Qiwanglou Hotel is located in the Royal Garden Summer Resort, which was once the place where the emperors of the Qing Dynasty admired the moon. Follow the horse road to the main entrance of the hotel - the Tantandangdang Gate. Tranquility and classicism are our characteristics. As a traditional and modern quiet place, the service aims to understand the needs of guests and focus on the perfection of details; in terms of architectural design, it fully respects history while also providing guests with the most comfortable modern enjoyment. The three sika deer in the park have been showing their charm in a cute way. I hope you have spent a wonderful and unforgettable time in Qiwanglou. I look forward to welcoming you to stay in Qiwanglou again in the near future to experience a different stay!
Guest User
Superior Double Room
Stayed in Jun 2024
Family
4 review
Outstanding
Posted on Jun 23, 2024
This is the best hotel experience in recent years. Needless to say, the hotel is part of the Chengde Mountain Resort. Every service staff is enthusiastic and professional, making guests feel like they are in the spring breeze. Even the three sika deer in the courtyard are working hard. For example, the faucet and the bottom edge of the toilet in the room are spotless, without any water stains. I have to mention the travel photography in the hotel. Whether it is makeup styling or post-production, they are patient, careful, considerate, and warm-hearted, and the quality of the photos is good! I will definitely come again!
Original TextTranslated by Google
Anonymous User
Business Suite - Courtyard-View
Stayed in Jun 2024
Couples
26 review
Outstanding
Posted on Jun 23, 2024
Qiwang Tower is part of the Summer Resort, which is equivalent to living in the Summer Resort. Good reviews, recommended.
The exterior was just painted in May, and it is very beautiful for taking pictures, and it looks better than the buildings in the Summer Resort.
Original TextTranslated by Google
6/8
Response from Property: Dear distinguished guest, hello! Thank you very much for your great praise. Thank you for choosing to stay at Chengde Qiwanglou Hotel. Chengde Qiwanglou Hotel is a Chinese classical garden-style boutique hotel. It is located in the center of Chengde City, adjacent to the world cultural heritage and China's largest existing royal garden-Chengde Mountain Resort, and enjoys a superior geographical location. The climate here is pleasant in summer, and the grass on the lawn is stretched out, tender green, one piece after another. Walking under the shade of the trees, feeling the refreshing and cool feeling, it is more suitable for family play. The hotel has just completed the building painting and repair work. It gives people a new and beautiful visual experience. The hotel has also added a special costume experience service, allowing you to leave beautiful memories in the ancient garden. Chengde Qiwanglou Hotel adheres to the business philosophy of providing guests with a thoughtful and comfortable living experience, and we have been continuing to insist on this. I hope that whether you are traveling for business or family travel, you will still choose Chengde Qiwanglou Hotel again. Chengde Qiwanglou Hotel wishes you a happy life and good luck.