Chengde Puning Hotel (Mountain Resort)

The hotel is conveniently located, very close to the summer resort. There are also many restaurants nearby. I stayed in building 7 of the hotel and the room was very comfortable and clean and the receptionist in the lobby was friendly and friendly. The cleaning sister is also good. The hotel environment is also very beautiful. The only downside is early morning, vegetarian early, food not hot enough!

It's a little more expensive than other hotels, the environment is indeed better, and the location is easy to find. I booked it for my parents. I looked on the map and it was closer to the Puning Temple of the Little Potala Palace. They were quite satisfied.

This time I went to Chengde and booked the Puning Hotel, which is very close to the Little Potala Palace, museums, and Puning Temple. There are also many places to eat in the surrounding area and all kinds of conveniences. The courtyard of the hotel is bright and spacious, and the parent-child room with a small courtyard is very satisfactory. The service is excellent. In addition to snacks, facial masks and plasters are thoughtfully prepared as gifts, and the details are full of details. I really like the unique wallpaper in the interior, and the toiletries are also great. It’s a very satisfying accommodation experience. If I have the opportunity to stay at his house again, I hope that I will not forget my original intention, as always. . .

This is the first time I have given a negative review, and the reasons are: 1. There was a lady at the front desk on duty on October 1. It seems that I paid to stay and I don’t owe you any money. The service was provided three times during the check-in process. The first time we were directed to the room, we didn't even arrive. He just pointed with his finger and told us where it was, and then said goodbye. The second time, I went to the front desk and asked if heating is not available now? The lady looked up and glared at me, then looked down and said it was all natural wind now. The third time, I asked if there was any dinner nearby. She told me the room number without raising her head. I told him that it was at my own expense and asked if there was any dinner nearby. He said the room number. Isn’t this a guest’s question worthy of raising your head? ? 2. The breakfast room is a vegetarian restaurant. It is recommended that guests wash their own dishes. This is acceptable. The problem is that the dishes washed by the guests are not always put in the disinfection cabinet. I personally saw someone put them in the next place. Does it need to be disinfected if the place is taken directly by guests? There is no staff guidance during this process, which involves personal hygiene issues 3. I don’t deny the hard work and efforts of most other staff, but this fairy front desk really has no professional ethics and deserves my first negative review on Ctrip.

Very, very, very satisfied. Overall, it was a very good trip, and it was very close to the scenic spot! I am very satisfied with both the service and the hardware facilities!