Holiday Inn Boston Logan Airport - Chelsea, an IHG Hotel Reviews

The breakfast buffet was really simple,,, the room was cleaned every three days.

Closer to the airport, there is food around.

Express hotel, there is no service, and it is a bit biased. You have to take a bus before you can take the subway. The attitude of the front desk is very general and a bit fierce. I booked it to see the NBA, so I am not very care.

很不錯，價格合理，優惠，臨近機場，方便乘坐飛機，能到店付款，不錯不錯，設施各方面中規中矩的，還不錯！總體都不錯！

酒店位置好，對面就是購物中心。但是房間有味，地上還看到一衹灰色襪子，沒打掃乾淨。

房間很好，乾淨

We were on the way to the airport and it was very convenient for leaving our car at pre flight however there was absolutely no water pressure in the shower. That was the only downside

We called twice to let them know there we had a late checkin. When we arrived by cab from the airport the hotel was locked and no one was at the concierge desk! Luckily a guest was on the phone in the lobby and let us in. The hotel person finally showed up about 10 minutes later (and we called the phone as well as hit the intercom button). I have never been to a hotel that was locked up after midnight. We were 4 adults and the room was equipped with two towels, so VERY eco friendly. I will not be staying there again. On a good note, the breakfast was nice for the price, around $60 for the 4 of us.

The property and rooms were clean, comfortable and they offered free off-street parking - rare in many hotels these days. It will probably be my go-to hotel when I'm in Boston.

Clean and very helpful staff. Ross helped us both times and was very professional and courteous.

The floor the stayed at was constantly dirty full of garbage bags every night for 4 nights. It was noisy next door, noisy above our bedroom. ALL towels were full of hairs (absolutely disgusting) I kept asking for new towels explaining what was wrong with the ones in my bedroom and ended up getting more towels with hairs. Ended up buying a new towel at homegoods. They did not mention upon check in that housekeeping only cleans the room every 3 nights!??? That defeats the whole purpose of staying in a hotel! If you wont offer that service then what differentiates a hotel from airbnb??. Since covid, it seems like hotels got the perfect excuse to cut on services. Total disappointment with this stay. Do not recommend staying here.

The Hotel is set up for cars 7 parking. I don't drive, but I notice that there was a Walgreen's near by along with a bus stop. While I used Uber for my transportation, it was nice to feel like I was not in the middle of nowhere.

Very comfortable and clean rooms. Front desk responsive to tv remote not working. Bath tub plug did not work and was not fixed despite asking nice front desk people everyday for four days.

A very good modern hotel with all mod cons in the room. Excellent shower but no bath tub. Stayed for three days but no house keeping. Although advertised as airport hotel, this is complete misnomer as it’s miles away and a 20$ cab ride from Logan International. Chelsea is a rather rundown area but getting to downtown is fairly straightforward by bus and metro. Limited meals menu in the bar.