Guest User
July 1, 2025
Terrible experience, booked a double and was allocated two singles then had the hassle of changing rooms. We then had two single bed push together and not the premier inn bed you expect and is advertised in the room! Room was INCREDIBLY hot (mid 30s), one fan was provided and did very little, we barely slept. Reception aircon was freezing so weird priority. There were some mites or fleas in the room, I woke up covered in bites and could see mites moving on my phone screen when I picked up my phone from the bed - yuck. There was no one at reception when we checked out to speak to. Overall a fairly horrific experience.