Chelmsford City Centre
1 night
Rooms and Guests
1 room, 2 adults, 0 children
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Chelmsford City Centre
Victoria Rd, Chelmsford, Essex CM1 1NY, United Kingdom
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Property Description
Whether you're letting your hair down at V Festival, need a stop-over along the Essex Way or want to do some shopping, our Chelmsford City Centre hotel will be right up your street. We're minutes away from the stunning Chelmsford Cathedral, and perfectly placed for day trips into the Big Smoke - just a 30 minute train ride away. And thanks to our new generation bedrooms, featuring an impressive 40" flat screen TV, bright, modern bathroom with a large shower head and slumber-inducing Hypnos bed, relaxing after a long day wont be a problem at Premier Inn Chelmsford City Centre.
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7.3/10
Very nice place and the customer was very helpful, everyone was good
All 42 reviews
Surroundings
Airport: London Stansted Airport
(29.5 km)
Airport: London Southend Airport
(31.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
3
Twin Room
Non-smoking
Daily housekeeping
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1
Single
Has window
Non-smoking
Daily housekeeping
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3
Double Room
Non-smoking
Daily housekeeping
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2
Family
Daily housekeeping
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Accessible Double Room
Non-smoking
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Guest Reviews
7.3/10
42 reviews
Verified Reviews- Cleanliness7.3
- Amenities7.2
- Location7.3
- Service7.2
Average for similar properties in Chelmsford
AI Summary
The staff is exceptionally friendly and attentive. Immaculately clean rooms ensure a pleasant stay. Comfortable, spacious rooms with cozy decor. Delicious, varied breakfast options.
Hudusen El-Sabito
January 1, 2023
Very nice place and the customer was very helpful, everyone was good
Guest User
October 6, 2024
房間還行，離火車站超級近
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Doughnut200
April 2, 2025
I stayed here in March, I previously reviewed this place but I believe it's had a refresh, it's made no difference. I stayed in a Plus room which wasn't cheap even with no breakfast. In short it's really not great. The auto check in machines don't work so there was sizeable queue at check in. The room is not clean, it clearly isn't cleaned properly and was looking tatty. There is dust and I guess human skin under the bed and down the side of the fridge was disgusting. There were stains on the carpet and mould in the bathroom. Repairs had been bodged and the door stop was hanging off. I emailed a complaint, got an automatic reply stating I would hear within 5 days .....and of course heard nothing. Tells you all you need to know about their attitude to customers.
Helenpalmer1976
April 3, 2025
This hotel has spent a lot on upgrading its social spaces but they need to spend more on upgrading the rooms! We stayed in 103, The Bathroom was mouldy! it smelt like B.O! There was filler on the wall! Blue tak on the TV clearly not cleaned from the last guest and lastly the Tea and coffee was not filled! such a shame as we stayed in the Brentwood one the week before and it was 100% better then this hotel.
Guest User
July 20, 2025
We were welcomed with warmth and one of the staff had given our children something to eat(sweets). The evening staff were very friendly. The bed was comfortable. But the only thing that’s a bit disappointing was that some of the staff didn’t know about the promotion. For example, they’re advertising that children can eat for £1 if adults order a meal and a drink. They have discussed it and confirm it if it’s really true. And when the food has been served, my child’s food is nit thouroughly cooked. It’s still a bit cold from frozen. My husband’s grill steak, they forgot to serve the sauce so he need to wait for it before he could eat.
Guest User
July 18, 2025
I chose to book at Premier Inn over the nearby Holiday Inn specifically because their website stated that the rooms were equipped with air conditioning. In contrast, Holiday Inn had clearly mentioned their AC was not working due to a fault. Unfortunately, upon arrival, the room at Premier Inn was extremely stuffy and had an unpleasant smell. Despite the claim of having air conditioning, there was none – only a small fan was provided. To make matters worse, the window couldn’t even be opened for ventilation. With outside temperatures reaching 33°C during the day, the conditions inside the room were unbearable. Very disappointing and misleading advertising.
Guest User
July 9, 2025
What can I say other than I’m shocked at how absolutely perfect the staff are here they truly are amazing made my trip so much more easy and comfortable from checking in they knew I had driven a long way so gave me a room far away from noise so I could get very important rest then staff checked I was ok if there was any thing at all they could do to help me then we have breakfast WELL what a truly magical team never have I had such amazing friendly service from start to finish making sure every part of my morning was started ok and them they take time to see how you are they just go above and beyond to make sure your stay is as perfect as all of there smiles never will you see a member of staff not smiling THANK YOU SO SO MUCH . Nikki Richard chantel liz and Giulio you truly are gifts from God and the Hotel is extremely lucky to have you .
Guest User
June 30, 2025
All nice & clean, staff very helpful & friendly towards us. Breakfast was really good & my wife is a vegetarian so we asked for none bacon & veg sausage etc & they were very accommodating, very good location a short walk into Chelmsford city centre with all the bar’s & restaurants, plus the bar at the hotel was also good. We have stayed here a few times & never had a bad stay to date for sure 👍🏼
Services & Amenities
Most popular business facilities
Parking
Additional charge
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Parking
Parking
Additional charge
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 15 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Paying at the Hotel
Property Description
- Number of Rooms: 99
Whether you're letting your hair down at V Festival, need a stop-over along the Essex Way or want to do some shopping, our Chelmsford City Centre hotel will be right up your street. We're minutes away from the stunning Chelmsford Cathedral, and perfectly placed for day trips into the Big Smoke - just a 30 minute train ride away. And thanks to our new generation bedrooms, featuring an impressive 40" flat screen TV, bright, modern bathroom with a large shower head and slumber-inducing Hypnos bed, relaxing after a long day wont be a problem at Premier Inn Chelmsford City Centre.