Chateau Armand Heitz - Domaine Armand Heitz

We'll start at the beginning: the reception, non-existent. While we can arrive between 3 p.m. and 6 p.m., we are called before noon to find out our exact arrival time. Then, we were put in a WhatsApp group (you still need WhatsApp) to send us a video showing us access to the room. And we were asked to confirm our schedule by sending a message via the group 30 minutes before arriving. Finally, we were informed that there would be no one on arrival since they were busy tasting. Refer to the video to go up to the room. When we arrived, we came across a young person, who reminded us that she was in a tasting session with customers, that we had to go up alone, and that she would be available for any questions... via WhatsApp! Well, we finally found the room. The rest is more normal. The Pourpre room was spacious, comfortable and clean. The setting was pleasant, even if we were unable to enjoy the outdoors due to the weather. The establishment was quiet and the night was restful. Breakfast is simple but sufficient considering the inclusion of its rate in the room price. Ultimately, the stay is generally positive, but the reception remains to be completely rethought. We will therefore not go so far as to recommend the establishment. PS: we didn't really like the smell of the soap... which isn't practical for washing your hair.

Magnificent establishment, excellent breakfast, very friendly staff, superb environment and park, very good value for money

A very special location. You feel warmly welcomed...the whole concept is ecologically exemplary...no plastic, everything organic! A beautiful park and farm animals round off the experience. We'd love to come back

Lovely renovated small manor house. Slightly small rooms with nice common living rooms. Very nice surroundings with park and forest. Lovely breakfast with our own products.