Top rated hotels in Chattanooga

SpringHill Suites Chattanooga Downtown/Cameron Harbor
4.4/559 Reviews
After reading several reviews, I was reluctant to book at this hotel; HOWEVER, my family stayed for five days and LOVED it. There were several things to point out as being well above average. The staff was fabulous. Anything that we asked had a prompt and courteous response. Our room was clean and had plenty of room, and it had a great view of the river. The breakfast was good [we have been used to COVID breakfast options at other hotels, so we thought the options were great!]. The onsite restaurant was also very good. Along with the staff, the Valet team was the BEST! Austin, Jay, Tyson, and Christian provided exceptional service, considering we had a bass boat and needed extra parking. Every time we arrived at the hotel, both the hotel and the valet staff were asking about our day and if there anything we needed. They provided local suggestions for restaurants and excursions. During one of the days, I received a personal phone call about the maintenance staff requesting to enter my room. They had discovered a leak and since we were not in the room, they requested permission (which they do NOT have to do) and informed me of the situation. They left a Twix candy bar with their apologies for the inconvenience and to let us know the problem was ”TWIXED!” What a team! My family and I are returning to Chattanooga in a couple of weeks and we will be staying at this hotel again.

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