Captain's House Inn

My husband and I had an amazing stay at the inn! Our room was so clean and cozy! We loved the vintage style radio that was playing when we walked into our room. The bed was very comfy. Room was very quiet and private. Loved the balcony. We got the luxury romantic package and it was worth every penny. Everyone working at the inn was so friendly and helpful! Breakfast was delicious. The landscaping at the inn was immaculate. Excellent location. Quick drive to some wonderful restaurants. We can't wait to come back to the inn!

We love the Captain's house inn, the rooms are spacious and very clean. The staff work so hard to cater to everyone there, the food is great, choose your breakfast and it's cooked to order, coffee and tea brought to your room if you choose. The grounds are beautiful and so relaxing. The Inn is very close to everything in town. Wonderful stay

Unbelievably bad experience. I just stayed here 1/14/24 - 1/17/24. I’ve been to the Cape a lot - I have family there. I chose this inn because of the fabulous reviews. My first issue was trying to get someone to get back to me after making my reservation. The website states that they will make arrangements to use a gym nearby and to schedule a massage at a nearby spa. I called and emailed asking for a confirmation that these things would be taken care of. No response. I called again and once again - 3 times. No one answers and I wasn’t getting a response. I received a text a few days later stating that this is the best way to get in touch with them. Someone did call me and I asked about the gym and the woman said she didn’t know anything about that or the massage. She stated she would call a manger and ask. I ended up finding a gym on my own. They did arrange a massage at a local spa which was very nice. They didn’t get back to me about that until the day before I was checking in. I drove 6 hours to get to the inn, and when I got there, no one was there for me to check in with. When I made the reservation I notified them that I would be there for a late check in. There’s a sign with a bell stating to ring it if you see no staff. I rang the bell and waited 5 minutes. I rang it agin and waited another 5 minutes. I rang it several times in a row and still no one answers. It was VERY cold and super windy and the heat didn’t seem to be on. I called the number for the inn and it went directly to voicemail. I hung up, checked the number, and called back, still right to VM. I waited a bit and called back and this time I left a message. I called again and again and no one answered or called me. I was there for about 40 minutes thinking I was going to sleep on one of the couches in the sitting area, then I received a text stating that my room was upstairs, unlocked, and the key was inside. I went up to the room and it was frigid. I had my coat and scarf on because it was so cold. I had reserved a room with a fireplace and there was no way to turn it on. The thermostat on the wall wouldn’t work and the fireplace remote was missing. Again I called the number and after several calls, it was answered by a man who seemed very annoyed that I was calling him. He told me he’d come in about 5 minutes, which he did. He treated me like I was stupid and couldn’t even turn heat on, until he tried several times and couldn’t get it working either. He said “I guess I’ll get you a different room”. Really!!?? You “guess”?! I told him I paid extra for the room with a fireplace, so he did get me a different room that had a fireplace. No apology, no offer to make amends for the problems. I went to bed shortly after getting there because it was late in the evening by this time. The bed was very comfortable, the pillows and linens were nice. The nest morning I went to the dining room and there were 4 other people there waiting for breakfast. They had their winter coats on

What can we say….. this place is just amazing, we were staying in the historic captains house, it was just magical. From the moment we arrived the staff simply can’t do enough to look after you, the little extras were a really nice touch, like complimentary afternoon tea, tray service in the morning in your room with fresh tea or coffee, evening cookies and a glass of sherry or port to finish off the evening. We would sooooooooooo recommend this inn to everyone, it’s simply the best… We will without a doubt return again.

This was such a wonderful cozy spot to enjoy. Every detail is carefully considered and the breakfast is Amazing! The staff is great. Each space has its own personality. Thank you for a relaxing few days away.

My husband and I were very pleased with our stay in the Garden Room at the inn. All of the staff members were extremely welcoming and friendly. The grounds are lovely. The breakfasts and afternoon scones were delicious. We highly recommend this inn and we wouldn't hesitate to stay there again. Love to Lily.❤️

Our 3rd Thanksgiving staying here visiting family in Chatham. We love it here. The rooms are great (we had 3 this year, 4 last). Very comfortable and very pleasant. Nice touches too. Thr staff is extremely good and friendly. We especially enjoy breakfasts here. Delicoous , many choices, attractivr seyting and great wait staff. We will be back!!

Absolutely fabulous! Extremely welcoming, gracious and warm staff, delicious food, beautiful and very comfortable accommodations, great location! I highly recommend…perfect for a solo getaway, special occasion or anything in between!

This is a really charming inn with a great location in Chatham - everything is easily accessible. The included breakfast was outstanding and served in a really cute dining room in the main house, and the staff so friendly! The grounds are well-maintained and include a relaxing, serene garden. The room was ample in size and had a very Old World feel (the colonial-style bed in our room required a stepstool to get into!) - however the TV was undersized for how far away it was from the bed and picture quality was poor. It was fairly expensive (though peak season, I admit) and so I would not view it as an option for the value-conscious.