The Charles Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chatham
The Charles Hotel
15 New Rd, Chatham, Kent ME4 4QJ, United Kingdom
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When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Nucleus Arts. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 27.4 mi (44.1 km) from Thames River.Show More
We Price Match
Amenities
Private parkingFree
Luggage Storage
Bar
Restaurant
Meeting Room
Business Center
Multi-Function Room
Wi-Fi in Public AreasFree
All Amenities
Property Description
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Nucleus Arts. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 27.4 mi (44.1 km) from Thames River.
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3.4/5
Cleanliness3.4
Amenities3.4
Location3.4
Service3.4
All 45 Reviews
Surroundings
Airport: London Southend Airport
(68.6 km)
Train: Chatham Railway Station
(420m)
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Rooms
Guest Reviews
Services & Amenities
Policies
7
Double Room
1 Double bed
Non-smoking
Private bathroom
Electric fan
Towels
Lowered sink
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6
Deluxe Triple Room
1 Single bed and 1 Double bed
Non-smoking
Private bathroom
Electric fan
Towels
Lowered sink
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5
Single Room with Single Bed-Non-Smoking
1 Single bed
Non-smoking
Private bathroom
Electric fan
Towels
Lowered sink
Check Availability
Guest Reviews
3.4/5
45 reviews
Verified Reviews- Cleanliness3.4
- Amenities3.4
- Location3.4
- Service3.4
Average for similar properties in Chatham
Guest User
March 18, 2024
Avoid this place, our check in time was between 3 and 4pm, we arrived at just after 3 to find the hotel locked, we rang the doorbell and tried to phone but no answer to either. Two guests in the hotel came down to go out so they let us in the front door and we then sat in an empty reception area for 1 hour. In the end we had to find alternative accommodation as we were in Chatham for a party in the evening and needed to get ready. We were about to leave when somebody finally turned up and didn't really seem bothered that we had been waiting for over an hour to check in. We told him we had found somewhere else to stay so we didn't even get to see the room but I feel that we probably had a lucky escape.
Guest User
November 8, 2023
Me and my sister travelled to Chatham last minute for a family emergency and stayed at the Charles hotel for 3 days... Our stay was amazing the room was clean and bed comfy, bathroom was clean. The staff really couldn't do any more for us they attended to our every need very warm and welcoming. We like it that much we even booked on for an extra night. The Indian restaurant next door is absolutely unbelievable, food cooked fresh and facility is absolutely spotless again the staff attended to every need. Absolutely brilliant customer service both hotel and restaurant. We wouldn't stay anywhere else now whenever we next come to Chatham!
Guest User
September 20, 2023
A lovely boutique hotel With a lovely Indian restaurant attached. For a new hotel, they have done really well. They recognise there’s a few small touches to finish off and make it near perfect. I’d recommend to anyone Definitely will stay again
Guest User
September 19, 2023
Lovely stay at The Charles Hotel. Lovely clean room, comfortable beds and pillows, great shower. Polite, friendly staff and a great restaurant attached to the hotel. Would like to see a lift though as we were on the top floor :). We would love to go back in the future
Guest User
August 6, 2023
Don’t waste your money. Arrived & nobody was at reception for 40 mins. Checked into room & it was dirty- bedsheets were water stained, rusty shower that smelled damp, room & hotel as a whole smelled bad, toilet not clean, room was muggy & too hot, corridors smelled very mouldy. I have cancer & currently getting chemotherapy, I didn’t feel comfortable or clean staying at this hotel even in a different room so we booked a different one. They told us on the day we left they would refund us now they’re refusing to do so. We didn’t even manage one night in the place it was disgusting.
Guest User
June 20, 2023
Please don't book this place, absolute tip, should be called "smell" - the entire place stinks, everything is dirty, pillows, duvets, mattresses covered in yellow and brown stains, no light fittings, windows broken, minging shower and toilet with urine stains, stains on carpets, piles of stinking rubbish outside the place. I'd rate -100000 if I could. Disgusting.
Guest User
November 26, 2022
Host was very accommodating, food o. The restaurant was absolutely amazing (especially the mint sauce and lamb chops) staff couldn’t do more. Room was very cosy and clean. We will definitely be returning to this hotel
Guest User
January 31, 2023
Avoid this hotel. I had to go out and buy cleaning products to clean the shower before getting in. The rooms are tired and tatty. Noise levels from doors banging keeps you awake at night. No facility to call someone out of hours when there is a raging argument in the room next door to you. Family members stayed in another room and the windows didn't open. Placed a complaint with the hotel and no response from them. Worst hotel I've stayed in.
Guest User
January 31, 2023
As we arrived early due to my partner needed to do insulin, we told the man on the desk but he charged a £10 early booking in fee , the shower was freezing cold even though we swithed the hot water on from the wall. The heated towel rail was on constantly even though we had switched it off! WILL NOT BE GOING BACK 🤬
Services & Amenities
Most Popular Amenities
Private parking
Free
Luggage Storage
Bar
Restaurant
Meeting Room
Additional charge
Business Center
Multi-Function Room
Wi-Fi in Public Areas
Free
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Front Desk Services
Luggage Storage
VIP Check-In Service
Express Check-In and Check-Out
Front Desk with Limited Hours
Languages Spoken
English
Hindi
Food & Drink
Bar
Public Areas
No Smoking in Public Areas
Smoking Area
Facilities for Children
Children's Meals Available
Business Services
Meeting Room
Additional charge
Business Center
Fax/Copying Service
Additional charge
Multi-Function Room
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–24:00
Check-out: 07:00–11:00
Front desk hours: [Mon-Sun]15:00–23:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. VND 1,546,930) is charged.
Deposit Payment Methodscredit card
Deposit RefundThe deposit will be returned within 7 days after check-out, but not to the original account of payment.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
- Number of Rooms: 20
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 10-minute walk of Central Theatre and Nucleus Arts. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 27.4 mi (44.1 km) from Thames River.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.