The Charles Hotel

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1 night

1 room, 2 adults, 0 children

All properties in Chatham

The Charles Hotel

Name: The Charles Hotel
Address: 15 New Rd, Chatham, Kent ME4 4QJ, United Kingdom, 15 New Rd, Chatham, ME4 4QJ, United Kingdom
Price range: From SAR 225
Rating: 3.1

15 New Rd, Chatham, Kent ME4 4QJ, United Kingdom

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Amenities

Private parkingFree

Luggage Storage

Bar

Restaurant

Meeting Room

Business Center

Multi-Function Room

Wi-Fi in Public AreasFree

All amenities

Property Description

6.2/10

Cleanliness6.2

Amenities6.2

Location6.2

Service6.2

All 65 reviews

Surroundings

Airport: London Southend Airport

(66.3 km)

Train: Chatham Railway Station

(370m)

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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Double Room

1 Double bed

Free Wi-Fi

Non-smoking

Private bathroom

Towels

Private toilet

Room Details

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Deluxe Triple Room

1 Single bed and 1 Double bed

Free Wi-Fi

Non-smoking

Private bathroom

Towels

Private toilet

Room Details

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Single Room with Single Bed-Non-Smoking

1 Single bed

Free Wi-Fi

Non-smoking

Private bathroom

Towels

Private toilet

Room Details

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Guest Reviews

6.2/10

65 reviews

Cleanliness6.2
Amenities6.2
Location6.2
Service6.2

Average for similar properties in Chatham

Most Mentioned

Review summary

Cleanliness: Multiple reviews noted that rooms were clean and well-maintained, with comfortable beds and functional facilities. Some praised the cleanliness of the room itself, though communal areas and stairwells were occasionally criticized.

C‍o‍n‍n‍o‍r‍5‍9‍0‍5‍4‍3‍7‍8‍8

September 22, 2025

It was generally ok but there was stains but area was good and supportive

R‍8‍0‍9‍3‍Z‍D‍k‍a‍t‍h

April 6, 2025

My son booked this hotel for me and my husband he stated to the clearly im disabled and needed a lower floor when arriving we had to park at the back of the hotel and climb a spiral staircase of at least 50 steps to enter the building when on arrival we was given our key card and our room was on 1st floor yes more stairs the carpets leading up were filthy the walls and bannisters to on arriving in our room it was what I expected after seeing the hall way this also was dirty the overall room we were given was dirty the bed the shower the window sills the carpet and walls were all stained we was suppose to be celebrating our anniversary we stayed 1 night out the full weekend we had booked and left

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

September 30, 2025

The room was dirty and the staff are unhelpful. Stains on the carpet, unknown green mark on the wall and other marks, shower screen handle Broken, dents in the wall, the staff are not helpful at all left us for an hour when we asked for more loo roll and no one at front desk when checking in. I will not be staying here again and I highly recommend not to book here. Bad experience all round.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

September 20, 2025

I’d see reviews about people being charged for parking in the designated car park, and made sure I completed the registration iPad form as instructed by the receptionist. I still got a £170 fine now being threatened with a CCJ. The hotel was cheap and our polite request for a bathroom bulb replacement for two nights ignored. )showering by torch adds insult to injury! I am contesting their claim! I wonder if the courts see a theme?? Car Park Scammers! Avoid!!

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

August 4, 2025

This hotel offers a clean and straightforward stay without luxury frills. The rooms are tidy and well-maintained, providing all the essentials for a comfortable night. It's an excellent choice for budget-conscious travelers seeking good value. An added bonus is the free parking, making it convenient for those traveling by car. While it lacks upscale amenities, it delivers exactly what's needed for a pleasant stay at a reasonable price.

G‍u‍e‍s‍t‍ ‍U‍s‍e‍r

August 1, 2025

Literally saved our lives we booked to stay near by but on arrive the apartment was disgusting. We walked up to THE CHARLES HOTEL. Where we were greeted by lovely staff and offered 2 beautiful rooms. The rooms were very spacious and extremely clean. All staff are very welcoming and polite. You can also eat in the restraunt that serves beautiful Indian food. Very cheaply priced. All in all this hotel deserves a 10/10 amazing value for money and everything you could ask for. Thanks guys for a lovely stay and for saving our lives

F‍r‍a‍n‍c‍i‍s

July 21, 2025

Great location Great location, close to shops, restaurants etc. Room was good size, clean and well maintained.

D‍A‍V‍I‍E‍S

July 12, 2025

No mobility & disabled access. No elevator. Very noisy area. Tiny rooms. Very old building, unfitted for hotel lodger. Very dirty old narrow garage.

Services & Amenities

Property Policies

Check-in and Check-out Times

Check-in: 15:00–23:00

Check-out: 07:00–11:00

Front desk hours: [Mon-Sun]15:00–23:00

Child policies

Children can stay in some rooms of this hotel.

Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds

For all room types, cots and extra beds cannot be added.

Deposit Policy

DepositDeposit required

Deposit Collection MethodsA fixed amount of £50.00 (approx. SAR 245.61) is charged.

Deposit Payment MethodsThis property accepts credit cards

Deposit RefundThe deposit will be returned within 7 days after check-out, but not to the original account of payment.

Pets

Pets are not allowed

Age Requirements

The main guest checking in must be at least 18 years old

Property Description

Number of Rooms: 20

Phone:+44-1634402954

When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 15-minute walk of Central Theatre and Chatham Naval Memorial. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 12.8 mi (20.6 km) from Leeds Castle.

Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.

At The Charles Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Frequently Asked Questions

What are the check-in and check-out times at The Charles Hotel?

Check-in at The Charles Hotel is from 15:00-23:00 and check-out is by 11:00.

Are pets allowed at The Charles Hotel?

No, pets are not allowed at The Charles Hotel.

Does The Charles Hotel provide breakfast?

No, The Charles Hotel does not include breakfast. You can find nearby restaurants and cafés that serve breakfast.

How much does it cost to stay at The Charles Hotel?

Prices at The Charles Hotel may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

Which airport is closest to The Charles Hotel?

The nearest airport is London Southend Airport, just about 1 hour 1 min from hotel by car (66.3 km) away.

What is the cancellation policy for The Charles Hotel?

The cancellation policy for The Charles Hotel depends on the room type and booking terms.

About This Property

Nearest Airport	London Southend Airport
Distance to Airport	66.33KM
Nearest Train Station	Chatham Railway Station
Distance to Train Station	0.37KM
Average Price From	SAR350
Hotel Star Rating	3