Best Western Ile De France Hotel & Spa

A welcoming staff upon arrival, however, a bad experience when checking out from the front desk staff who had an attitude when I requested for a refund on 3 breakfasts that I never had. The restaurant staff has no system in place to check thoroughly the hotel guest who desire to dine in their restaurant. The lack of insonorisation on the second floor was extremely disturbing with rude guests and heavy noises throught the night. Not a plesant and not a relaxing hotel. The cleaning staff was absolutely wonderful and friendly. The hotel front desk staff lady was very unpleasant with me upon my checking out after I requested a refund of the 3 breakfasts wrongly charged. Yes the hotel might have a great location for parking however the quality of the Best Western in this region does not match Best Western in the U.S.A..

Good hotel with decent facilities, very far from centre of Chateau Thierry, so walking there on busy main road , with NO pavement would be dodgy . Food good , but service slow and courses take a while to reach you after you have ordered. Shower good. One weird design - there is NO internal door handle ! You have to push the door shut once inside And push door to get out . 2 towels a day supplied . Air conditioning excellent. Plenty of parking. Very busy main road , but noise at night not an issue. Have slept well , all week.

Chose Best Western Chateau Thierry as first stop after picking up a car after an international flight from CDG airport. We found the room large with a comfortable bed but dated decor. Ate at the restaurant but would not recommend it. The food was just adequate but not great and cost too much to be just adequate. The hotel is not in walking distance to any other restaurants so a drive is necessary if you don’t want to eat at the hotel. The staff were friendly and helpful. While the whole experience was adequate I would not choose to stay here again.

We enjoyed our stayed , the rooms were clean and comfortable, the hotel was very welcoming, the meal were good, the services were great 👍🏾 always on time … out of a few hotels we have been, this one is on point so we give this hotel an A+

Hotel Best Western très bien, chambres superbes et le personnel est super sympas et serviables. Je recommande à toutes les personnes passant par Château Thierry de prendre leur séjour ou nuit à l'hôtel Best Western.