When booking we were unable to choose the actual unit that we would be staying in. We essentially had to trust that we would be given a unit that was properly furnished with functioning appliances. When we arrived the unit was furnished with outdated furniture with the kitchen chairs badly needing replacement (you could feel the frame beneath the cushions). The water pressure/shower was limited for washing hair. The stove was near impossible to set the temperature and the dishwasher actually made dishes dirtier and harder to clean. To the point that we washed all our dishes by hand. The organization responsible for renting the units, needs to have a higher standard for their property owners wishing to rent out their units. We are very unlikely to use this service in the future given that there is no way of knowing what unit you will be assigned. There was also no formal greeting package in the unit to help us determine who we should speak to in order to address these issues, where to get more toilet paper, where to put recycling and garbage, etc. The skiing was great and the location is fabulous. We will come back to Mont Saint Anne, but won't use the Hebergement.