Hôtel Mercure Mâcon Bord de Saône

Although we didn't have great expectations for the Mercure because we only stayed there for 1 night, we were disappointed with this hotel. The price-quality ratio is not good. The hotel is poorly maintained, which is already visible before you enter the hotel. Garbage in the parking lot and the lobby has little atmosphere. The carpeting in the hallways is dated and dirty. In the restaurant, the windowsills are full of dead mosquitoes and flies. We had breakfast at the hotel, the food was okay. The rooms themselves are not very comfortable: rock hard beds and a rain shower with barely any water pressure. Very dirty carpet full of curious stains. We had to get toilet paper ourselves from reception; this had not been supplemented.. Very unfortunate, because the hotel has a lot of potential. The location is good. A beautiful place on the water. The hotel also has an outdoor swimming pool, which can be very nice during a (hot) day spent in the car. Excellent WiFi. We won't be coming back here again.

Took a group of wine professionals for a three night stay. Reasonable size rooms maybe slightly jaded but comfortable. Very adequate shower room and toilet. Some rooms overlook the river and there is a very nice outdoor terrace and swimming pool. Breakfast was good but could get a little busy and the evening meal options are also OK. The hotel occupies a good position just across from the riverbank and makes a good place to explore the Southern part of Burgundy. Staff were friendly and efficient and we would certainly use this hotel again if in the Maconnais.

Stayed in January, to break journey from the Alps to UK. About 4 hours from the Alps and 7.5 hours from Calais and not too far off a main route. Good hotel, Macon looked interesting but didn’t spend long there. Special thanks to Morgane and Romain for great service.

Small room, smells like Brussels sprouts and is not well maintained. The restaurant could not be booked upon arrival and the pool is closed in June on a sunny day with a temperature of 27 C. The receptionist performed at minimum level. Signs in the hotel refer a.o. to no smoking on one floor as was usual in 2003. Apparently not updated ever since. Overal impression is very unsatisfactory. The 4* hotel qualifies at best at 2* for twice the price. Most Ibis hotels are better than this Mercure hotel.

I had a very bad experience, I secured my reservation with my credit 1 day before, next day we arrived to the hotel and they say the hotel system was CANCELLED BY EMAIL,but I never received that email.I just got the email saying my reservation WAS SECURED,so they called another hotel to give us a cheaper and way smaller room but at least comfortable, I dont recommend this to any person or family.

We loved this hotel on our journey down to the South of France. Lovely staff. Nice big car park. Perfect location for walking the dog down the side of the mighty Saone river. Good place to stop. We found a fabulous place to eat and buy the great local Macon wine, just go to the river, turn right and about 300m turn right and cross the road, it is right in front of you called the Maison Maconnaire des Vins. Really good and so close to the hotel.

Personnel very pleasant and efficient. Dinner for six and each dish was served to the correct person without asking who ordered what! Room very comfortable but a bit tight for a couple, particularly the bathroom. Disadvantage was toilet in the bathroom not a separate room. Location excellent right by the river with walks in both directions. Disadvantage was no public transport to the centre of Macon which was almost 2 kms distant and a pleasant walk along the river. Taxis cost 10€ to town.