The English Inn of Charlottesville

My second stay there. The Staff all very helpful. Look forward to future stays.Love the breakfasts!!!

They offered tea & treats at 4. They had a nice fireplace in the gathering area. Breakfast was wonderful. They allow pets,but it is rather pricey at $65 for one night. Heated pool was large and relaxing. I would definitely stay their again.

Very nice place to stay. It was clean the staff was very friendly and accommodating. The rooms are spacious and very nice. I will definitely stay here on all my trips to Charlottesville.

Hide-a-beds are unusable…thin metal springs with no padding. They need to update mattresses to memory foam. Had to change rooms to accommodate three of us. Staff was extremely helpful and accommodating. Scott (asst. mgr). quickly and professionally fixed the problem. He needs business cards!

I’ve stayed at the English Inn many times in the past and had positive experiences every time. Unfortunately, this time was different and disappointing. I don’t know if there’s been a change in management or something else, but there were a lot of problems during our stay. The shower was leaking water which covered the entire bathroom floor any time we took a shower (Room 338). I’m sure this wasn’t a recent phenomenon but something that was neglected and became worse over time. The shower water pressure was very weak which was most likely related to the leak. Our room wasn’t cleaned Saturday even though I saw the cleaning staff cleaning the room next to ours when we left our room. We didn’t have a do not disturb sign on our door so there was no reason why the cleaning staff would not clean our room. Hotel management should be checking to confirm that staff have cleaned all of the rooms on a daily basis. This is standard operating procedure for any hotel! The window curtain was missing several hooks, which prevented the curtain from completely covering the window. This is unacceptable when you want privacy and no light entering your room. All of these issues reflect poorly on the hotel’s physical condition and appearance, as well as the hotel’s customer service. These issues are easily fixable but require management oversight and accountability. And a focus on room maintenance and appearance. On the positive side, the complimentary breakfast was delicious as always!

I stayed here a few years ago and again this weekend. The room was renovated. The bathrooms were nicely done. Everything was very clean. The bed was a little hard for my liking but my husband was very happy with it. Full breakfast in the morning was nice too.