Comfort Inn Charlotte Airport Uptown Reviews

I really couldn't tell you I didn't get a chance to look at the room that I had a reservation for it was my birthday on Oct 19 I've been trying to have a good 40 th birthday,but no even having the money on hand I still didn't get to enjoyed anything and im still waiting for a refund just so that i coyld maybe still get a hotel room at a location where it's not 100 dollars more than the 100 your already spending on the room

We stayed quite a while and left to go to a cheaper place they were friendly and helpful.

alright

Sheets, beds, pillows: VERY COMFORTABLE. Otherwise, not such an appealing choice. Breakfast was jailhouse food, cooked but….. Location : not so near the airport but they have a shuttle we didn’t use. Also didn’t use shuttle to their transit line though both amenities are listed as available and certainly add value enough to recommend this accommodation.

Too bad someone could open the door and come in. Very bad hotel.

This day was good the only thing, but I didn’t care for was that I saw roaches. Other than that the state was perfect.

I was expecting more professional customer service experience. They had us waiting for a hour at the airport to find out that the shutter was not coming cause the van was taken to the shop. We took a uber to the hotel and saw the van parked outside the hotel....

The only reason I'm giving it 2 stars is because the front desk associate was friendly. We had 3 rooms total as a family. When we first went into the rooms, the smoke detector kept beeping. I called the front desk and requested maintenance. We left and were away for 4-5 hours, and still had the same problem once we returned. I went down to the desk, and someone finally changed the battery. The shower in one of the rooms did not work at all. I called the front desk about it. They didn't send anyone to fix it or offer to change rooms. The shower in our 2nd and 3rd rooms barely worked. The water would "trinkle" for a minute and then completely turn off. The water in the sink did not get hot at all. And it wasn't just our experience. I talked to 3 different individuals at different times in the elevator and they had the same problems. The entire hallway smelled, the floor by the elevator was sticky and needed to be cleaned. We had 4 people in the room and were given 2 sets of towels. When I asked for 2 more sets at the front desk, the only had pool towels.

Exceeded all expectations. Missed my layover and needed a place to crash for 12 hours. Great price, solid breakfast, and had an airport shuttle. 10 of 10 in my book.

This place was just strange. I walk in and there’s a person sitting at the front desk, but they served no purpose. The lady just stared at the line of people and waited for a younger girl to come back and check everyone in. When we got our room, I tried to shower and there was less water pressure than a sink. The shower head stopped working two minutes in and I was left with the bath faucet. Around 10pm we were laying in bed relaxing and heard our door open randomly. For some reason the same two front desk women were entering our room unannounced, saw we were there and shut the door quickly. My husband went out to see who was there and they just stared at him then proceeded to talk in the hallway while playing music on their phone for the next hour. Very strange and unnerving. I almost asked for a refund but those people were so incompetent I didn’t even want to speak to them again. Just do yourself a favor and stay at one of the other 6 hotels on this street.

We chose not to check in after seeing suspicious activity outside the front entrance. I asked for a refund but doubt I will receive it. Either way, the safety of my family comes first.

Bed bugs, very outdated, smells like mold when you walk through the front door, never stay at this place. Very run down and outdated

I checked into 523 and looking around bed is not nicely made there was trash in the closets where u hang clothes and jackets and no hot water I go into second room 530 and it was already propped open hanger on the floor and lashes on the table as soon as I cut light on to charge phone I just stuck with the 530 it was getting late and and I had work I just think it shouldn’t be a 100 desposit if the room is not properly clean .this hotel is not recommended for a good stay

Please spend a little more money and stay elsewhere. The place is disgusting. I wish I would’ve thought to take pictures. I would absolutely not recommend. The entire hotel is out of date and sooo dirty. There were people yelling in the hall all hours of the night. No towels or wash clothes in the bathroom. Sticky counters. Dirt in the floor. Just gross.