Quality Inn & Suites
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1 night
1 room, 2 adults, 0 children
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Quality Inn & Suites

1010 Washington St E, Charleston, West Virginia 25301, United States
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hotel overview picture
Amenities
Private parkingFree
Fitness Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Smoking Area
Meeting Room
Multi-Function Room
Business Center
All amenities
Property Description
A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.
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6.6/10
Cleanliness6.6
Amenities6.6
Location6.6
Service6.6
All 94 reviews
Surroundings
Airport: Yeager Airport
(7.5 km)
Train: Charleston WV
(1.5 km)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard King Room-Non-Smoking
6

Standard King Room-Non-Smoking

1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
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Accessible Queen Room-Non-Smoking
6

Accessible Queen Room-Non-Smoking

1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Room Details
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King Suite
2

King Suite

1 King bed
Has window
Non-smoking
Room Details
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Standard Room, 2 Queen Beds, Non Smoking
7

Standard Room, 2 Queen Beds, Non Smoking

2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Room Details
Check Availability

Guest Reviews

6.6/10
94 reviews
Verified Reviews
  • Cleanliness6.6
  • Amenities6.6
  • Location6.6
  • Service6.6
Average for similar properties in Charleston
Most Mentioned
M‍e‍r‍l‍i‍n
May 28, 2025
We stayed for 1 night but the room we're staying has no hair blower, the outlet connected to the lampshade on the bed table is not working. The fridge was inside the cabinet and it didn't light up when you open it. It was a bad experience.
M‍a‍r‍y
May 5, 2025
Walking into the lobby of the hotel, I was concerned because it was little rundown, however, our room was very clean and comfortable, and the only complaint about the room was that my bedspread was stained. I think it was clean, just really stained. We interacted with two folks working the front desk - morning and evening, and they were both kind, responsive and helpful. We also ran into two different cleaning staff members and they were also very nice and helpful. The area of town is kind of run-down and depressed, which is unfortunate because downtown Charleston is lovely and I hope they experience some sustainable level of revitalization soon. Despite that, the hotel was really affordable and centrally located, and I would stay there again!
H‍a‍y‍l‍e‍y
May 8, 2025
This hotel is in a VERY scary part of town. Do not go outside at night. Water in the faucets was brown. Staff were really wonderful though and did the best they could with what they had.
D‍o‍r‍e‍n‍e
May 3, 2025
Dorene Stay was not so good. Door very hard to latch shut. Phone did not work. Called the desk to let them know and he said he could move us but it was too late to go through all that. He wanted us to come down to the desk. I would not recommend Motel to family or friends.
d‍o‍n‍a‍l‍d
May 1, 2025
Great rooms It was a nice location in downtown area only a .5 miles from the convention center. Easy access to the roads to get around. Me updated room and nice place to stay.
t‍o‍d‍d
April 12, 2025
Clean Hotel downtown so in not the greatest section of town. Front desk girl was friendly. Breakfast was good. For the price can’t beat it!
J‍o‍l‍e‍n‍a
April 9, 2025
Employees with sticky fingers Our room got rammed shack and items got stolen by a staff member.
P‍a‍m‍e‍l‍a
May 3, 2025
Liked the staff and accomodations. Parking mg is noisy, but in a downtown location.
D‍o‍u‍g‍l‍a‍s
April 8, 2025
Run down hotel. Room was OK but rest of hotel was pretty gross. No hot food in morning until we finally tracked someone down and asked.

Services & Amenities

Fitness Room
More Amenities
Internet
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Business services
Front desk services
Languages spoken
Food & drink
Public areas
Health & wellness
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Free
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. CNY 1,424.00) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 21 years old

Paying at the hotel

Property Description

  • Number of Rooms: 140
Phone:+1-304-2050192
A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.

Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.

A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.

Frequently Asked Questions

What are the check-in and check-out times at Quality Inn & Suites?

The check-in time at Quality Inn & Suites is 15:00 and the check-out time is 12:00.

Are pets allowed at Quality Inn & Suites?

Unfortunately, pets are not allowed at Quality Inn & Suites.

How much does it cost to stay at Quality Inn & Suites?

Prices at Quality Inn & Suites are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

Which airport is closest to Quality Inn & Suites?

Yeager Airport is the closest airport to Quality Inn & Suites, and it is about 11 mins from hotel by car (7.5 km).

What is the cancellation policy for Quality Inn & Suites?

The cancellation policy for Quality Inn & Suites varies depending on the type of room and booking conditions.

About This Property

Nearest AirportYeager Airport
Distance to Airport7.52KM
Distance to Train Station1.48KM
Average Price FromCNY788
Hotel Star Rating2