Quality Inn & Suites
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1 night
1 room, 2 adults, 0 children
All properties in Charleston
Quality Inn & Suites
1010 Washington St E, Charleston, West Virginia 25301, United States
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Highlights
Delicious breakfast
Ideal location
Free parkingAmenities
Private parkingFree
Fitness Room
24-Hour Front Desk
Wi-Fi in Public AreasFree
Smoking Area
Meeting Room
Multi-Function Room
Business Center
All amenities
Property Description
A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.
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6.6/10
Cleanliness6.6
Amenities6.6
Location6.6
Service6.6
All 98 reviews
Surroundings
Airport: Yeager Airport
(7.5 km)
Train: Charleston WV
(1.5 km)
Landmarks: St. Marks United Methodist Church
(110m)
Landmarks: First Baptist Church
(120m)
Landmarks: Clay Center
(220m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
7
Standard King Room-Non-Smoking
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
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6
Accessible Queen Room-Non-Smoking
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
King Suite
1 King bed
Has window
Non-smoking
Check Availability
9
Standard Room, 2 Queen Beds, Non Smoking
2 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Refrigerator
TV
Check Availability
Guest Reviews
6.6/10
98 reviews
Verified Reviews- Cleanliness6.6
- Amenities6.6
- Location6.6
- Service6.6
Average for similar properties in Charleston
Rebecca
August 18, 2025
The room is nice, bute we were a little concerned about the neighborhood. Apparently the management is too, as there are signs posted in the parking lot about not being responsible for damage to vehicles. They also have you initial a similar statement at check in.
Morgan
August 3, 2025
Homeless galore!
The area is surrounded by homeless people. Roaming the parking lot & sitting outside of the hotel.
Our first room, the air wouldn’t work & the bathroom wall was full of hair left behind from the people before.
We got moved to a different room, it was cleaner but still not super clean.
The beds were clean & we just needed somewhere to lay our heads.
The staff was friendly.
I would not recommend staying here with little kids like us. It was a veryyyy poor area. We got to see a man boxing the air first thing in the morning. It was great! Then we got to see a lady laying down on the sidewalk (looked dead).
A man in the lobby was yelling cuss words & smelled like a skunk.
All in all, I would not stay here again. If it wasn’t 11pm when we got there we would’ve found a different hotel.
Preston
August 2, 2025
Great budget friendly hotel
This is a great place for anyone traveling on a budget. It was clean and the property was in pretty good shape. It's hard to beat this place when you're considering the low price, location, and quality. It's close to great food and drink spots. The front desk staff were all friendly. The bed was comfortable, too. I highly recommend this place.
sean
July 29, 2025
The beds looked like they had already been laid in. The property was in extreme disrepair and nasty. The pool doesn't really exist
Velma
July 26, 2025
Nothing Worked
First the TV didn’t work so they moved us. The sink didn’t work great . Then nothing worked in the hotel. The ice machines and vending machines not working.
Nelida
July 25, 2025
Trash overall. Breakfast showed beautifully on the pictures… but in reality, stale cereal, and just super watery eggs doused in salt.
Amy
July 12, 2025
My general impression is that this is a nicer mid-range hotel that was built without a good understanding of the location. Charleston isn't a "bad" city, per se, but this specific area is a little sketchy. The hotel itself was very nice - staff was great, rooms were big and nicely appointed, a little wear-and-tear but nothing major. I wouldn't have felt super comfortable walking around the immediate neighborhood to find a place to eat (especially with our two kids) and the fact that we had to park in an open, unsecured lot put me on edge a bit. All that being said, it was a good value for a night's stay, and I genuinely hope that the neighborhood improves so that this hotel lives up to its potential.
Christene
July 10, 2025
Fine for one night, but wouldn't stay again. The rooms were large, but the drain in our bathroom drained very slow. The only working ice machine was on the 6th floor.
Rachel
July 7, 2025
The hotel lobby, halls, and rooms were clean. Elevator is fast ans the beds were comfy.
On the road besides the hotel a lot of homeless stay. We walked to Capitol Market because it was only 5 minutes away, but that caused us to ahbe to walk by the 20+ homeless which wasnt an issue going to the market, but coming nack was a different story. There was 3 homeless mean that appeared high and werw arguing. One had a make shift hammer and the other 2 were hollaring at him and saying they had knives. We got by as the one went on into the hotel parning lot. The other 2 proceeded to walk behind us to follow the man they were arguing with and the 3 other them continued their arguing and fighting in the hotel parking lot. If you stay here and have to go anywhere I higly recommen that you drive, no matter how close the place is, because the area surrounding the hotel is not safe.
We went down for breakfast an hour before it was supposed to end and they were out of most of the food and drinks. Waffle mix ran out, no gravy, no bagels, & ran out of milk. Really disappointed they didnt keep breakfast stocked.
Not a place I will stay again.
Services & Amenities
Most popular amenities
Private parking
Free
Fitness Room
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Smoking Area
Meeting Room
Additional charge
Multi-Function Room
Business Center
Fitness Room
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front desk services
24-Hour Front Desk
Languages spoken
English
Food & drink
Lobby Bar
Health & wellness
Fitness Room
Public areas
No Smoking in Public Areas
Elevator
Smoking Area
Business services
Multi-Function Room
Meeting Room
Additional charge
Business Center
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Braille Signage
Handrails in Stairways
Safety & security
Security Alarm
Smoke Detector
CCTV In Public Areas
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:00 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of US$200.00 (approx. NZD 356.39) is charged.
Deposit Payment MethodsThis property accepts third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 7 days after check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 21 years old
Paying at the hotel
Property Description
- Number of Rooms: 140
Phone:+1-304-2050192
A stay at Quality Inn & Suites Charleston - Civic Center places you in the heart of Charleston, within a 15-minute walk of Charleston Coliseum & Convention Center and Avampato Discovery Museum. This hotel is 0.3 mi (0.4 km) from Mountain Stage and 0.3 mi (0.5 km) from The Art Emporium.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Make yourself at home in one of the 140 air-conditioned rooms featuring refrigerators. Cable television is provided for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Frequently Asked Questions
What are the check-in and check-out times at Quality Inn & Suites?
Check-in at Quality Inn & Suites is from 15:00 and check-out is by 12:00.What are the check-in and check-out times at Quality Inn & Suites?
Are pets allowed at Quality Inn & Suites?
No, pets are not allowed at Quality Inn & Suites.Are pets allowed at Quality Inn & Suites?
How much does it cost to stay at Quality Inn & Suites?
Prices at Quality Inn & Suites may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.How much does it cost to stay at Quality Inn & Suites?
Which airport is closest to Quality Inn & Suites?
The nearest airport is Yeager Airport, just about 11 mins from hotel by car (7.5 km) away.Which airport is closest to Quality Inn & Suites?
What is the cancellation policy for Quality Inn & Suites?
The cancellation policy for Quality Inn & Suites depends on the room type and booking terms.What is the cancellation policy for Quality Inn & Suites?
About This Property
| Nearest Airport | Yeager Airport |
|---|---|
| Distance to Airport | 7.52KM |
| Nearest Train Station | Charleston WV |
| Distance to Train Station | 1.48KM |
| Average Price From | NZD180 |
| Hotel Star Rating | 2 |








