Atour Hotel (Chaozhou Ancient City People's Square)

Atour Hotel (Chaozhou Ancient City People's Square) Reviews

Atour Hotel (Chaozhou Ancient City People's Square)

No.1 Nanjiao West Road, Chaozhou Avenue, Chaozhou, ChinaView Hotel Details
Atour Hotel (Chaozhou Ancient City People's Square)
Atour Hotel (Chaozhou Ancient City People's Square)Atour Hotel (Chaozhou Ancient City People's Square)Atour Hotel (Chaozhou Ancient City People's Square)
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Atour Hotel (Chaozhou Ancient City People's Square) Guest Reviews

4.7/5
Outstanding
3104 review
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.8
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All Reviews(3104)
Positive reviews(3058)
Reviews with photos/video(378)
Awesome amenities(386)
Delicious breakfast(355)
Friendly front desk staff(269)
Large rooms(213)
Convenient parking(98)
Perfect for kids(73)
Easy to call taxis(26)
Negative reviews(44)
Bk64
Superior Double Room
Stayed in May 2024
Couples
39 review
5.0/5
Outstanding
Posted on May 28, 2024
Nice to stay in Atour again. The washing machine ang dryer is a plus and breakfast is quite fulfilling.
Response from Property: After reading your feedback word by word, little flower felt ecstatic, as if she had finally met Bole who appreciated it! You and your family must be warm and sensitive people, we put the best things in your use of feeling, warm, but not flashy, you and your family's feelings and satisfaction is the greatest affirmation to us! We'll keep trying! Small Flower, the journey home, we meet next time ~ ~
Guest User
Jimu Twin Room
Stayed in Jun 2024
Friends
2 review
4.0/5
Very Good
Posted on Jun 13, 2024
This hotel equipped with washing machines at 2nd floor and also provide with washing liquid etc.
Response from Property: Comment is so perfect, Duoer seems a little embarrassed. But this score seems to a little bit difference with this paragraph. Duoer tell you secretly, good comments must with the 5 points! Thank for your comments , next stay satisfied please remember to give us 5 points, thank you again!
Shixxy
Executive Room (2 Beds)
Stayed in Apr 2024
Family
4 review
4.7/5
Amazing
Posted on Apr 12, 2024
Hotel is clean and the staff are super helpful. The little play area kept the kids entertained for hours. There's a cute little library with a selection of books. Good selection of local food for breakfast.
Response from Property: Comment is so perfect, Duoer seems a little embarrassed. But this score seems to a little bit difference with this paragraph. Duoer tell you secretly, good comments must with the 5 points! Thank for your comments , next stay satisfied please remember to give us 5 points, thank you again!
Alwani
Featured Room (Double Bed)
Stayed in Mar 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 10, 2024
The room was.big and spacious , very clean , I was impressed with this ATOUR hotel they also had a smart toilet and soeerste shower and toilet area, would recommend it to others !
Response from Property: After reading your feedback word by word, little flower felt ecstatic, as if she had finally met Bole who appreciated it! You and your family must be warm and sensitive people, we put the best things in your use of feeling, warm, but not flashy, you and your family's feelings and satisfaction is the greatest affirmation to us! We'll keep trying! Small Flower, the journey home, we meet next time ~ ~
Lijia
Elegant Double Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Mar 17, 2024
Hotel staffs very helpful. Gave very good recommendations on nearby food choices. Late check-out was given as requested. Very pleasant stay.
Response from Property: Comment is so perfect, Duoer looks like a little embarrassed. But this score seems to a little bit difference with this paragraph. Duoer tell you secretly, good comments must with the 5 points! Thank for your comments , next stay satisfied please remember to give us 5 points, thank you again!
Chan
Elegant Double Room
Stayed in Mar 2024
Family
10 review
4.7/5
Amazing
Posted on Mar 5, 2024
staffs are helpful and the room is clean and tidy. one comment is about the centralized heat system, you can't adjust the temp, the only option is on and off.
Response from Property: Comment is so perfect, Duoer seems a little embarrassed. But this score seems to a little bit difference with this paragraph. Duoer tell you secretly, good comments must with the 5 points! Thank for your comments , next stay satisfied please remember to give us 5 points, thank you again!
nelson k chan
Superior Room (2 beds)
Stayed in Feb 2024
Couples
2 review
4.7/5
Amazing
Posted on Feb 28, 2024
Excellent service specially 比西 at the front desk, we don't know how to use DiDi and taxi is never available so he use his DiDi to get us a ride then teach us how to use Alipay on my phone, that's a must have in China, thanks to 比西 he saved the day, thanks again.
Response from Property: Comment is so perfect, Duoer seems to be a little embarrassed, this score seems to be a little bit difference with this paragraph. Duoer tell you secretly, good comments must with the 5 points! Thank for your comments , next stay satisfied please remember to give us 5 points, thank you again!
Guest User
Elegant Double Room
Stayed in Mar 2024
Family
3 review
4.0/5
Very Good
Posted on Mar 29, 2024
Clean and comfortable room, convenient to go anywhere. recommend to other travellers
Response from Property: Thank you for your recognition of doll, see your praise, doll is happy to take off Haha ~ but this score makes doll very confused, if you live satisfied, 5 points is the best encouragement to doll, five Points next time!
Guest User
Superior Double Room
Stayed in Jan 2024
Friends
1 review
4.2/5
Very Good
Posted on Feb 3, 2024
We were travelling as a party of four people and stayed at Atour Hotel (Chaozhou Ancient City People's Square). All of us were very impressed with the services provided by the hotel staff. Above all, the hotel manager (Ms 青盼) showed meticulous attention to detail in making us feel at home.
laikenn
Executive Room (2 Beds)
Stayed in Jul 2023
Family
1 review
4.7/5
Amazing
Posted on Jul 16, 2023
the hotel service is not bad but needs improvement, the waiting process of checking In a hotel room takes too much time, but the hotel has a robot which can help bringing takeover to your room so it is quite convenient. about the hotel facilities, I think they are good enough there are restaurants and gym room etc, although I think they can add more sitting areas in the lobby and the air conditioner is not strong enough.the rooms are quite big and looks very clean and modern so overall the hotel is acceptable and quite good.
Response from Property: Thank you for your advice, for some of the shortcomings of the hardware, small Duo apologize, small duo hope to do our best, do our best to provide you with a better quality and intimate living environment and service every time you stay. May our water run long!
Guest User
Executive Room (2 Beds)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Dec 26, 2023
This pleasant hotel is very clean and located quite centrally to the old town. The highlight of my stay is the breakfast at Thai hotel. You could see that the hotel put in a lot of thoughts in preparing the breakfast which is a very good mix of both Chinese and western cuisines. There is also a shop making and selling very delicious traditional Chao Shan biscuits located beside the entrance. Do try them if you stay in this hotel. I would certainly stay in this hotel if I am back in Chaozhou.
Response from Property: After reading your feedback word by word, little flower felt ecstatic, as if she had finally met Bole who appreciated it! You and your family must be warm and sensitive people, we put the best things in your use of feeling, warm, but not flashy, you and your family's feelings and satisfaction is the greatest affirmation to us! We'll keep trying! Small Flower, the journey home, we meet next time ~ ~
Anonymous User
Superior Double Room
Stayed in Dec 2023
Couples
2 review
4.5/5
Great
Posted on Dec 22, 2023
We had a good king-size bed. The pillows were very good; just the correct height and firmness. The mattress was firm and comfortable. The bath towels were large, fluffy and soft. The room was neat and clean. The hotel had a laundry room which provided everything you need to do your laundry and ironing and it's free! The lobby staff were young, efficient and helpful. The location of the hotel was about 10 min DiDi ride (¥13) to the tourist attractions like 广济桥与古城. Overall, we were very pleased with our 2-night stay at Atour Hotel. Thank you! Sorry, we forgot to take any pictures of the hotel.
Response from Property: The comment is perfect, but this score seems to be a bit out of line with this passage. Between you and me, a good comment is still 5 points. Thank you for your comments.
Guest User
Elegant Double Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 5, 2024
Recommended. Clean and well equipped. Decently sized room
Response from Property: Flowers bloom all the year round, welcome guests with a smile! Haha, have you been moved by Xiao Duo's sweet smile? Xiaodi, I believe that you provide neighborhood services for your family. "It's a pleasure to have friends coming from afar." If you feel a wonderful trip to Xiaodi, come and see Xiaodi often. Xiaodi looks forward to your arrival!
Diso1981
Featured Room (Double Bed)
Stayed in Oct 2023
Business travelers
5 review
3.5/5
Posted on Oct 30, 2023
Commonly, the hotel is nice, but be aware of some details that can spoil your stay. 1. Don't know why, but they give you one card as a room key, and second - only for electricity in the room. So If you take the wrong card, you will not get into the room. 2. Breakfast is not so good 3. Nobody except one guy do not know a single word in English 4. Asked for taxi to the Airport, instead of taxi they called a private driver, maybe his friend, who cannot give you receipt. But rooms are rather good.
Bs Tee
Superior Room (2 beds)
Stayed in Nov 2023
Family
1 review
4.5/5
Great
Posted on Nov 22, 2023
Staff attitudes are super and rooms are very clean. Location is average.
Response from Property: Dear guest, Hello! Thank you for your recognition of our service. The hotel is conveniently located in the center of Chaozhou, only 3km away from the scenic spot. Looking forward to your next check-in!