Jiangyueju (Chaozhou Ancient City Branch) Guest Reviews
4.8/5
Excellent
170 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.9
Filter by:
Sort by:
All Reviews(170)
Positive reviews(169)
Reviews with photos/video(79)
Awesome amenities(37)
Loved the view(31)
Convenient location(30)
Tasty food(15)
Well designed(10)
Friendly front desk staff(10)
Well decorated(7)
Close to scenic area(6)
Negative reviews(1)
Guest User
2-bed Room With River View
Stayed in Jan 2024
Family
11 review
2.2/5
Posted on Feb 17, 2024
The location is slightly disappointing. It is advertised as being close to the ancient city, but if you want to enter the nearest entrance to the ancient city, you have to walk for at least 30 minutes. Compared with similar hotels staying in the ancient city, this location is better for families with children. That's not very friendly. I feel that if the hotel wants to make up for this shortcoming, it can work from the following aspects: 1. Strengthen the service training of employees and improve the quality of software. During my stay in the hotel, I wanted to add two quilts because of the rain and cooling. The staff first said that there were no quilts, and then I reluctantly provided a bed, but I did not feel the warm and warm service attitude described in previous reviews; 2. To improve the cost performance, the price of the hotel is not cheap compared to the ancient city with a better tourist location, but the double bed is narrow , the bays are not large, the hardware quality can be improved appropriately or the price can be reduced so that the residents can have a better experience. I browsed many local hotels before booking, and Jiangyueju ranked first in the rating list, beating almost all the hotels from the top to the bottom. It can be seen that the boss is well aware of the customer's psychology and has the ability to adapt to the needs of the market. If he puts all his energy into When it comes to specific software and hardware improvements, I believe it will develop better and better. The advice is off-putting, and I hope the store will be more tolerant!
Original TextTranslated by Google
Response from Property: Hello, dear beautiful guests! We are very sorry that we could not give you a good stay! The location of Jiangyueju is indeed quite a distance from the ancient city. It takes about 20 to 30 minutes to walk. The day you four beauties checked in happened to be rainy, otherwise the river view along the road to the ancient city from the top of the embankment would have been very beautiful. You are staying in a river view standard room with two 1.5-meter large beds. We really cannot provide 4 quilts for one room, but the room has 24-hour heating. The last quilt provided can only be provided to you after discussing with another customer who requested a quilt first. We deeply apologize for not being able to give you a good stay experience. We hope you will stay again and provide us with more valuable and pertinent opinions! Thanks!