Guest User
January 10, 2023
First of all, it was very late that night. It was around 10pm. I navigated online to the hotel and couldn't find the hotel door, so I called the front desk. I told him that I had eaten at Jinxin Hotel (actually the hotel where I ate was right there). There is a wall next door to this hotel. When I was working at the hotel, the front desk didn't know that the hotel was next door. The front desk clerk asked me to keep walking west.) The reason why I couldn't find the hotel door was because the hotel front desk didn't open the hotel sign light box at all, causing the hotel door to open. It was completely dark and I couldn't find it at all. I said on the phone that I couldn't find it. She also said that it was impossible to find it. Just look for it yourself and hung up the phone. You said this attitude. In the end, I made two or three calls to confirm that it was him. I didn’t know the location of my hotel, so I reported the names of several shops facing the hotel, but he didn’t know any of them. Is he a new employee? That's fine. When I arrived at the hotel, I reminded the front desk to turn on the hotel's signature light. What's even weirder is that the hotel gave me a price of 218 yuan and Ctrip 227 yuan. I said it was cheaper than Ctrip after all. The front desk took a 200 yuan deposit. I said I would scan the Alipay code and give you 218 yuan for the room fee. . He said that you just scan the code to pay 418. The extra two hundred is the deposit. I told him how to refund it to me tomorrow. You are spending it directly. He said that he would scan my payment code on Alipay tomorrow and refund it to me, or add me on WeChat and refund it to me. , I said don’t bother, I just scan the QR code and pay the 218 RMB deposit! He said, if you didn’t tell me earlier that my 418 Alipay account had already been credited, I couldn’t do it! I said that if you have directly set off the account before the night review, or how you entered the account or settled it out, if you offset the positive and negative, your account is correct, (because I am very proficient in hotel accounting issues) More The strange thing is that there is an Alipay payment code at the front desk of the hotel, but you can't pay directly. Using Alipay is still the installment method. He said there is no way it is the boss's QR code! I'm speechless! Finally, I asked to give me a deposit slip, but the room fee on the deposit slip was 436. I kindly reminded me that I paid 227 for the room online, and the slip you gave me was 436. Does that mean I can issue an invoice tomorrow with the slip? It was 436 yuan. He said it was okay. I asked him to reprint it for me, so he crossed out and wrote 218 for me. He said that my room fee and invoice amount were both 227 yuan. Why did you change it to 218 for me? I strongly requested that the invoice amount be 227 yuan. The funny thing is that when I stayed for one day, he actually invoiced me for two days of stay. It was written on the bill. Check out on the 11th. The Ctrip order is for one night stay from 1.9th to 1.10th. The front desk is full of errors. Bad attitude... What's even more annoying is that we didn't check out at noon on the 10th. When we were taking a shower in the room, the waiter opened the door and came in... Can you tell me how terrible it is to stay in this hotel?
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