Songguili Hotel of Maoshan Oriental Salt Lake City

The service attitude of the brothers and sisters at Songguili Hotel is very good. The room is clean and sanitary. The fences and stools are prepared in advance for the children, which is very considerate. There is also a Hanfu experience in the hotel. Overall, I am very satisfied! The performance of Oriental Salt Lake City is also very good. It is worth bringing children and the elderly to play!

😍Songguili Hotel in Oriental Salt Lake City is really great! The room is clean and tidy, and the facilities are complete. There is also a Hanfu experience. The waiter's attitude is super good, making people feel very warm and comfortable. I will stay here again next time

As a senior hotel staff, I never write bad reviews, but there are too many complaints, so I will list them one by one: 1. The attitude is cold. My family received a notice of overtime during the Spring Festival and wanted to cancel the order. They were rejected ten minutes late. The attitude of the hotel customer service manager was firm and cold during the Spring Festival, without any humanity; 2. There are no parking spaces. I asked the security guard and was told to park opposite the tourist center and take the shuttle bus. No one from the hotel informed me in advance; 3. The service is not up to standard. The package includes the Hanfu experience, but when I left, no one told me how to provide the experience and when; 4. Fruits were provided reluctantly. As a family suite, they gave an orange 🍊 and a few tomatoes and kumquats, including a rotten tomato, which is better not to give it; 5. The facilities are poor, the air conditioner was noisy all night, the sound insulation of the corridor was very poor, and you could hear it clearly when you walked outside, and the scale had no electricity... I don't want to say more about the others. I will not go there again after one visit. The service problem of this hotel is the problem of the management, and the experience is too bad

During the Spring Festival, in order to experience the New Year atmosphere and customs, I brought a family of 10 to Oriental Salt Lake City. The room is elegant and unique, just right for bringing children to live. This time I stayed in the Laurel Building. The staff was very enthusiastic. It was the right place to experience the New Year customs and Hanfu during the New Year. It was great. The only pity was that because of the rain, we didn't see the fireworks show, but the Youth New Year Customs Show still made people feel the lively New Year atmosphere.

The hotel is in the scenic area and needs to be entered from the Vermillion Bird Gate. The check-in package includes two adult tickets. The check-in attendant was very enthusiastic to help me buy another children's ticket from **. However, there are not enough parking spaces in the hotel to meet the parking needs of customers staying during the Spring Festival. Our car can only be parked on the roadside outside the hotel. We originally booked a double bed room, but the hotel called to say that the double bed room was fully booked and helped us adjust the twin bed room. But the twin bed room is very small, and we can only put the two beds together to sleep two adults and one child. I don’t know if it’s because there is a lawn outside the room. A centipede was found in the room at night, and a big spider was found early the next morning, which scared the children, so it is recommended to stay on the third floor with children. In addition, the sound insulation of the room is not good. The tourists upstairs also brought children. They were still washing and shouting at more than 12 o'clock in the evening. The sound of using water and scolding children was quite noisy, which led to a bad rest at night. There are many interactive projects in the scenic area environment and performances. You can pay attention to the scenic area’s official account or mini program in advance and arrange the tour route. The hotel's Hanfu experience only has autumn clothes, so you can bring a down vest to line your head, otherwise it will be a bit cold when you go out to play at night. There is also a DIY experience in our check-in package, but the front desk forgot to remind us and we didn't experience it in the end. Generally speaking, the service attitude of the service staff in the scenic area and the hotel is quite enthusiastic, and the round-trip shuttle and dining shuttle can be arranged free of charge. However, the hotel still has room for improvement in details, facilities and hygiene.

The hotel service is very good, the environment is beautiful, the living is very comfortable, and the guidance is also very enthusiastic. They actively help to carry the packages. It is worth staying in. The service is very enthusiastic. When I left the hotel, I was given a small gift by the children!