Guest User
March 28, 2025
A parent-child friendly experience beyond expectation! Themed room with full details
It was a real surprise to bring children to stay this time! The hotel has shown professional parent-child services since the booking - Zoe housekeeper took the initiative to contact the day before check-in, carefully asked about the child's age, gender, preferences and other needs, and prepared children's slippers, toiletries, welcome snacks and fresh fruit plates in the room in advance. The children were very happy as soon as they entered the door!
What's more considerate is that the hotel knew that we planned to go to the zoo, and specially prepared a large bag of fresh carrots (handled very cleanly). The children were super happy when feeding the small animals the next day
🌟 Highlights summary🌟
✅ Clean and hygienic: The rooms and public areas are very clean and the equipment is relatively new
✅ Exquisite materials: Hair dryers and other supplies are all well-known brands, and the bedding is soft and comfortable
✅ Active service: Zoe housekeeper is online 24 hours a day to help arrange children's afternoon tea, and even small toys to coax children can be provided
✅ Convenient location: 5 minutes drive from the wildlife park, there is a place to walk at the back door of the hotel, there are black swans in the lake, and the spring scenery is bright
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