Oriental Pearl Rezen Hotel

The hotel environment is good, the twin room is spacious enough, the shower room in the bathroom is large, and the mirror has a heating function so the towels hung inside are easy to dry. Breakfast is not recommended, there are too few choices

I took my kids to Changxing for a holiday. I didn't expect the service in this hotel to be so good. The front desk staff was very enthusiastic. The breakfast was very rich, a combination of Chinese and Western food, with many varieties, especially the noodles were delicious, and the cakes were also good. The room was large and the facilities were relatively new.

The service at the front desk was very poor. Our room included fruit. When I asked on the first day, the manager said he didn't buy fruit and gave it to us the next day. When I asked on the second day, he said coffee was given, but he gave us two bottles of Wahaha coffee⚠️, which were near-expiry products that were about to expire in two months😅. On the third day, they finally gave it to us, but in the afternoon, they delivered the fruit from the breakfast buffet😅 Then I asked the front desk for mineral water. On the first day, they said the front desk only had two bottles, and on the second day, they said the front desk only had the authority to give us two bottles😅 The only thing I was satisfied with was the massage chair

The room is relatively large, with all the necessary facilities, and good hygiene. The parking lot is right in front of the hotel, but it seems that there are not many parking spaces. I don’t know where to park if I arrive late? Disadvantages: It takes a long time for the hot water to reach the temperature, and a lot of cold water needs to be added before that. The shower head and shower head are clogged with scale, and the water flow is not very smooth.

The front desk lady, every employee in the breakfast restaurant and the floor lady on check-out day were all very welcoming and comfortable. They deserve praise! The room is also very spacious. The overall cost performance is very high. Recommended... The breakfast is rich in variety.

Business trip, convenient check-in, delicious breakfast

The room is spacious, the environment is good, and the breakfast is also very good. This room is used as a wedding room. The hotel also specially helped to arrange the wedding decorations, posted balloons and wedding characters, and the a**osphere was very good. The bed sheets and bedding were also specially replaced with new red four-piece sets, which was very thoughtful. I like the attentive service of this hotel!

The room is big and the breakfast is good. The holiday price is not too exaggerated. But the service at the front desk is confusing. When checking in, they gave me two bottles of coffee and said it was a gift, but they didn't say it was a replacement for the welcome fruit. Later, I remembered that there should be welcome fruit. After asking, they said that the weather is hot now and the fruit is easy to spoil, so they gave me coffee. As a previous comment said, the coffee is about to expire. When I came back at night, I saw the small room next to the front desk, and the staff were making welcome fruit. All the operations are confusing, black question mark face