Anonymous User
July 26, 2023
The community where the B&B is located is probably a new one. The location is relatively remote, the occupancy rate is relatively low, and there is no B&B brand logo. The whole process relies on the WeChat group established by the housekeeper for communication. When we entered the elevator, the floors and the garage felt empty. I would not recommend it if you are booking alone at this time. We arrived at night, and the children kept saying they were scared when entering the garage and elevator. There is always a problem with the elevator in the building where I am located. Either the room card cannot be recognized when entering the house, or there is no response when pressing the button when exiting the elevator. There are basically no living facilities around the community. If you want to buy something to eat, especially breakfast, you have to drive to a scenic spot or near the Shanhu Community. However, the kitchen facilities are relatively complete, and you can buy them yourself. There are stains on the table in the living room after solidification of liquid, and there are brown stains on the bathroom basin. Compared with the B&Bs I have stayed in before, the hygiene needs to be improved. The bathroom itself is relatively small, and it is separated by a glass shower room. It is not recommended to help children bathe. The family cannot stand. In addition, Ctrip marked daily cleaning, but it was not cleaned after check-in. When I asked the housekeeper, it was said that it is cleaned after every guest, which is inconsistent with the online marking. If you stay for several days in a row and need cleaning and replacement of cleaning supplies, you may need to ask for help. I go to the housekeeper every day. It should be noted that the housekeepers communicate in the WeChat group throughout the process, but the housekeepers respond to questions in a timely manner and take the initiative to solve problems. We only saw the housekeeper when getting the room card. Compared with other B&Bs that have a front desk and staff on site, it was not very convenient. We booked a boutique two-bedroom fireworks room, but the room we were given was on the 4th floor. We could hardly see the fireworks. Although we had already seen the fireworks, we just wanted to say that the actual description and pricing did not match the ones online. In addition, the household appliances and facilities are relatively new, and the electrical accessories are all from a certain brand, giving a good user experience. In general, there is room for improvement in all aspects.
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