Top 5-Star Hotels in Changshu

After having shared a somewhat negative experience before, it is completely right to share my experience here again after my second stay. The serious and sincere response to the previous review was reason to book a second stay without hesitation. The personal welcome on arrival, the room upgrade and welcome gift showed appreciation. The restaurant manager had already noticed my arrival and provided me with a nice cup of coffee. If you share your travel plan in advance, the front desk will arrange suitable and affordable transport with experienced drivers to and from the locations you want to visit. The rooms are diverse, spacious, neatly clean and sufficiently equipped with everything you need during your stay. The restaurant is spacious and provides a wide range and varied breakfast. An extensive lunch and dinner menu is also included. The quality of the food is excellent and their must be a master-cooker in the kitchen. The background music was in harmony of the moment. The staff are friendly, helpful and, above all, caring their guests. It is making a stay at this Pullman hotel particularly enjoyable. This hotel manages to continue to guarantee health and hygiene, without you as a guest experiencing any inconvenience. All staff deserve appreciation. Still want to appreciate 3 people particularly. - Damien, general manager, who subtly showed his attentiveness to the well-being of his guests. - Luca, restaurant manager, who knows what 'his' guests need and is able to give that little bit extra, so that you feel 'pampered' as a guest. Super! - Candice, guest experience director, (who should be mentioned first). She is modestly in the right place at the right time. With her focused attention, she gauges the needs of guests, she excels in accuracy. Special appreciation for her professional personal and business dealings. This time we had a very pleasant stay, completely in the style of Pullman. Thanks to the Pullman Changshu Leeman team!

I went to stay 6 years ago, and it is not bad in my memory. I chose this hotel specially for this business trip. But disappointed! The hotel is outdated, the soundproofing is extremely poor, the people next door can hear clearly, and the sound of sleeping and snoring is as clear as possible. The breakfast is also very poor, with few varieties, average taste, and lack of ingredients. For example, bacon is not pure meat, breakfast sausages are also starchy, etc. The coffee is not freshly ground. Is it 5 stars? Probably the worst five-star hotel!

This hotel has a fabulous location, situated in Changshu downtown area and steps away from restaurants and shopping marts. it is also very close to major tourist sites along the Yu Mountain. The hotel has a decent gym, a swimming pool, and a nice inhouse restaurant. The hotel breakfast has many choices and the quality is good too. The whole staff team is very professional and friendly.

I took the high-speed rail along the Yangtze River to Changshu Tachun on weekend rest days. I found this hotel on Ctrip in advance. I felt satisfied after staying for one night. It was a worthwhile trip. First of all, the location of the hotel is excellent. It is near Yushan Park and Wangsi Hotel. It takes less than 20 minutes from the high-speed rail station to the hotel, less than 30 minutes from the hotel to Yushan Xingfu Temple, and from the hotel to Shanghu Lake. It only takes more than 20 minutes, so it's so convenient to travel. Secondly, the hotel’s environment is very elegant. In addition to the main building, there are also villas, conference centers, swimming pools, etc. Of course, these are not useful for those who stay for a short time, but they can walk around the hotel’s garden in the morning or evening. Take a leisurely walk in the pond, and you can count about 2000 steps after a walk. The lobby of the hotel is bright and grand, the rooms are relatively spacious, and the bathroom facilities are clean and intact. The comfortable double bed room I stayed in this time can see Yushan from the window, which is very quiet. The breakfast is also very rich. The mushroom oil noodles in the hotel taste good, not at all inferior to the old noodle shop of Xingfu Temple. Changshu is not a big city and there are not too many foreign tourists. Unlike the tourist destination of Hangzhou, I am afraid that there are people everywhere at the moment, but here is a blessed land in the south of the Yangtze River, Yushan is quiet and beautiful, Shanghu Lake is beautiful and picturesque, and there are many enticing delicacies. , Slow life is easy and comfortable, it is worth coming to Changshu often!

This is a superb hotel. They will always try their best to communicate effectively with me so that I get the best they can offer. I asked them to change the room, as it had some cigarette smell, and they changed it immediately. They also have a large parking lot, which is very convenient. Needless to mention that it is free of charge. If you have to order food, now they have a robot that brings the food to the front of your door! I strongly recommend this hotel for the service and cleaning of the room.

Because I wanted to go to Xingfu Temple, I chose the Buyunlou Garden View Hotel in Yueshanxuan on Ctrip. It has a Chinese-style garden design, is quiet, private, and less noisy. The location is at the foot of Yushan Mountain, a few steps away from Xingfu Temple and Yushan Cableway, and walk to the north of Yushan Mountain. The road is only 10 minutes away and there are many noodle shops and teahouses around the hotel. Xingfu old noodle shop is the most famous. It is said that Changshu people like to drink tea and eat noodles, so there are many noodle shops and teahouses. The hotel lobby is antique and has many collections such as agarwood tea cakes and many other buffet breakfast varieties. A combination of Chinese and Western, you can also order mushroom oil noodles and actually eat authentic salted tofu pudding. The hotel has been open for a long time. The facilities are a bit outdated, but the service is first-class. Whether it is the lobby manager, front desk restaurant or room service, they are as caring as the spring breeze and drizzle. It can be said that they feel friendly and natural in all aspects such as dining, communication, etc. in the room service restaurant. A mature hotel gives guests a good experience. The same manager was on duty in the lobby from morning to night for two days. I was very impressed. Before leaving the hotel, we learned that we were going up a mountain, and they prepared a small fan for us. When we were hiking on Yushan Mountain under the scorching sun, we found a small fan in our bag. How precious this ray of cool breeze was. Just two days is too short. I look forward to my next trip to Yueshanxuan.

The room was very clean and tidy, the bed was very comfortable, the overall design was full, it was very convenient to travel and eat, the front desk and the cleaning aunt were very enthusiastic. Opposite is the Forest Park, museums, libraries, not far away, close to the square tower, when I left, I bought a lot of specialties with him. (PS There is also a gym and swimming pool on the sixth floor, free ps Thank you for the warm reminder at the front desk)

The room was nice and clean. It was just too hot during the two days we were there because the central air-conditioning in the room couldn't adjust the hot and cold conditions. But the service was very good. I called the front desk and they immediately helped prepare a fan for hair drying. Very good! Every employee will take the initiative to say hello when they meet, they are very enthusiastic and proactive. It would be better if the girl checking in at the front desk was more enthusiastic. The specialty noodles for breakfast, mushroom oil noodles, taste great. The only regret is that the swimming pool is not open, it is indeed too busy, which is understandable.

Originally, I didn't have too high expectations for the newly opened hotel, especially during the Spring Festival. I didn't expect the actual stay to be good; The sixth day of the new year with the family to drive, the front desk manager Ryan's reception was professional and efficient. Very nice to upgrade to a lake view room. The room was very spacious and the floor-to-ceiling glass windows overlooked the Kuncheng Lake view. The package includes guest courtesy, happy hour meals are in line with expectations, breakfast is rich in Chinese and Western tastes, it can be seen that the catering service team is well-trained, although the passenger flow is large but busy and not messy and courteous; The gym and pool have no time to experience but the facilities are great for a simple visit; The only fly in the ointment is that although the air conditioning panel in the room shows cool mode, the temperature can not drop. The first night is very hot and did not rest well. After feedback to the room the next day, there is also a positive way to help solve it. Provide a vertical fan and suggest to give room change and late check-out. But considering that I don't want to bother to carry my luggage, I simply turned off the air conditioner early, some stuffy but the room temperature was finally low; Overall, the whole family's consistent feedback is a pleasant travel experience, recommended 👍

Another family-friendly trip~ In one sentence, the hotel is great and I will come back again. Regarding the peak travel during the New Year period, even with the famous name of JAL, my expectations have been somewhat lowered, but the actual experience was great. It only takes less than two hours to drive from Shanghai. I feel that this place is about to become the second magic city vacation garden after Wuxi. The hotel lobby is very grand. After all, it was newly opened in 2023. It can be seen that a lot of thought was put into the design. The jade background used on both sides of the restaurant in the hotel lobby is very beautiful. It has the kind of unobtrusive heroism, and the glass window will always make people feel You see Podocarpus inadvertently, but just opposite the gate, the imitation cherry blossom tree used for blessing is a bit out of place. We moved in on the first day of the new year and were lucky enough to win a Shiba Inu doll in a lottery. Even though it was a gift, it was well made. I was very happy to take it home as a souvenir. The service staff are very nice. You can feel the joy on their faces. The staff will also take the initiative to say hello and try their best to meet their needs. However, because there are so many guests, when enjoying the executive benefits, it is difficult to wait for refreshments to be served. The time is more than an hour, and the executive courtesy time is from 5.30 to 7.30 pm. This time is a bit awkward because it will overlap with the hotel’s buffet dinner time. It would be more reasonable if it could be moved up to 3.30-5.30 pm, because the hotel afternoon Check-in starts at two o'clock, and it's just the right time to have a light snack after the tiring journey. Although the hotel was newly built in 2023, there is no smell in the room. Of course, the room is equipped with an air purifier. The executive room is on a high floor. Although it cannot overlook the full view of Kuncheng Lake, it can still enjoy a partial view of Kuncheng Lake. There are blue skies and white clouds every day these days, and you can lie in a daze all day on the small sofa. The bathroom has standard dry and wet separation, but the fogged glass function is really praised. When it is opened, the need for privacy can be considered, and the fogging can be turned off to allow sunlight to penetrate into the bathroom. I also have to praise the mirror in the bathroom. I have to say that the designer is a ****** about details. I love this thoughtful design. It is very convenient to apply a facial mask when taking a shower. Toto's Norest series for toilets is fast and responsive. The bed is also very comfortable. It is not just soft, but has a thick mattress. The mattress is also very elastic, so turning over will not affect the other half's rest. This experience with JAL cannot be said to be 100 points, but I am willing to give it 90 points, and I am very fond of JAL hotels. I will even give priority to JAL when choosing hotels in the future.