Vienna International Hotel (Changshu Shimao Century Center) Reviews
Vienna International Hotel (Changshu Shimao Century Center)
Building C, Shimao Century Center, Zhujiangdong Road, Changshu, Jiangsu, ChinaView Hotel Details
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Vienna International Hotel (Changshu Shimao Century Center) Guest Reviews
4.7/5
Outstanding
1447 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(1447)
Positive reviews(1411)
Reviews with photos/video(132)
Friendly front desk staff(142)
Classy environment(66)
Large rooms(30)
Delicious breakfast(27)
Well decorated(23)
Perfect for business trips(22)
Would stay again(21)
Located downtown(5)
Negative reviews(36)
Guest User
Business Double Room
Stayed in Mar 2024
Other
1 review
5.0/5
Outstanding
Posted on Apr 23, 2024
great experience considering its location and general cleanliness of the property; btw, the hotel is pretty new
Response from Property: 可以得到您的讚譽,是小維的榮幸。我們的房間是經過部門負責人層層檢查後才會讓小維的客人入住的,所以衞生方面您大可放心。為了您可以有好睡眠,出門在外不會感到睏乏,酒店的是以五星標準來建的,一定會讓您休息的美美的呀!!我們也會不斷的努力,做到更好。
William Charles
Business Double Room
Stayed in Mar 2024
Solo travelers
29 review
4.5/5
Great
Posted on Apr 8, 2024
Overall, I was pleased with this hotel. It’s in a central part of Changshu, has English signs all over the hotel, and someone at the desk spoke English. My room was nice with a comfortable bed and good bathroom. The hallway smelled like a mixture of perfume and cigarette smoke. Breakfast was very unexceptional and very Chinese (the baozis were not very good 🙁). Overall, I would still stay here again.
Response from Property: Hello dear! I am your online personal butler "Xiaowei". Thank you very much for your sincere review! Since its establishment 24 years ago, Vienna Hotel has attached great importance to the opinions of every guest and has always advocated 100% guest satisfaction. However, due to our lack of meticulous work, your stay experience has been affected, and we sincerely apologize to you. In any case, guest satisfaction is one of the lifelong goals that we Viennese people pursue. Next, we will definitely enhance the quality of the hotel's food and continue to improve our work. We hope you can have a pleasant stay next time you come to the hotel. Experience...——Honest Xiao Wei
Guest User
Executive Double Room
Stayed in Feb 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 6, 2024
modern and clean hotel in a great location, the staff throughout the hotel were very professional, efficient and friendly and helpful.
Rooms are a good size and very comfortable
Response from Property: 非常感謝您選擇維也納並留此點評。您的滿意,讓我們無比幸福;您的力薦,讓我們倍感榮幸,各方面不錯的小維,能贏得您的厚愛,我們深知唯有以堅持不懈的努力,方能做得更好。下次我們再次相會在維也納。
planetsnn
Superior Queen Room
Stayed in Oct 2023
Business travelers
7 review
5.0/5
Outstanding
Posted on Dec 3, 2023
Great location, brand new and friendly staff
Response from Property: 親,灰常開森能看見您的點評。簡短的字句就能將小維概括如此細緻,看來您對小維也情有獨鍾了哦哈哈。希望您以後可以將小維當做您出門在外的第二個家。因為在小維您能體驗到家的温馨、親切、舒適。小維期待您再次光臨、再次體驗。
Guest User
Executive Double Room
Stayed in Nov 2023
Business travelers
1 review
4.5/5
Great
Posted on Dec 11, 2023
Great hotel for business, near shopping mall for food.
Response from Property: 哈哈,小維家不僅簡約大氣上檔次,還低調奢華有內涵哦!細節決定成敗,服務才是檢驗酒店的重要標準,感謝您的認可,您的關注是酒店的腳步,您的回饋是酒店的進步。若有意見和建議還請指出 ,我們會繼續努力打造~維也納國際酒店---隸屬錦江酒店集團旗下中高端酒店品牌之一,酒店秉承維也納獨有的“紳士般品味,淑女般親切”形象與內涵,致力於為賓客提供集“超值、安全、美食、深眠、藝術、健康、環保”為一體的商旅享受!是您商務出行、旅遊度假的臻選之地。酒店地處常熟CBD金融商圈,毗鄰市政府,周邊圍繞綜合世茂商業街鳳凰城、天空之城、星光天地及天虹購物中心,繁華市中區。交通便利,距汽車北站2.5公里,高鐵站 3.5公里,虞山風景區近在咫尺,距尚湖、沙家浜景區約20分鐘車程。酒店以“新商旅、深睡眠、心體驗為理念,擁有簡約時尚客房 120間。走進房間,品味雅緻、潔凈、舒適的環境,從細微之處為您旅途生活增加質感。配有潔凈有型的早餐廳,便捷時尚的洗衣房及免費停車區,同時也期待您再回來!願再會~
Kenix
Business Room (2 Beds)
Stayed in May 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 8, 2023
My name is Kenix, and I’m from Malaysia. Do you know the feeling of losing something and then getting it back? I had an amazing experience at the Vienna International Hotel (Changshu Shimao Century Center branch)! Manager 谭经理 not only helped me retrieve my lost mobile phone but also personally dealt with the frustrating situation with the DiDi driver and customer service. She not only comforted me but also offered assistance proactively. Her exceptional dedication and support made the entire experience even more outstanding. And of course, the hotel room was very comfortable. I highly recommend it!”
Response from Property: 親,非常開心能看見您的點評。簡短的字句就能將小維概括如此細緻,看來您對小維也情有獨鍾了哦哈哈。希望您以後可以將小維當做您出門在外的第二個家。因為在小維您能體驗到家的温馨、親切、舒適。小維期待您再次光臨、再次體驗。
Guest User
Executive Double Room
Stayed in Jun 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 1, 2023
amazing hotel all points note 10 i recommend it for every type of traveler!!
Response from Property: 只是因為您的一句讚揚,月亮以及小維都充滿了正能量,彼年豆蔻,小維許您一生陪伴。
Alfi Syahrin
Business Room (2 Beds)
Stayed in Dec 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 16, 2024
the best hotel with the best price
Response from Property: 主對小維的評價有點讓小維們有點小小小驕傲呢,但是驕傲歸驕傲,小維一定會繼續保持下去的。小維提倡的是衹要小主們有需要的地方,小維不是“稍等”是“馬上”!希望小維是您以後選擇酒店的不二選擇喔~麼麼噠。
Mr. Radwan
Business Double Room
Stayed in Oct 2024
Couples
7 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Very nice
Response from Property: 感謝您的用心點評哦!維也納,希望成為您出門在外的首選~為了給您一個完美的住宿體驗,維也納從不停止腳步。還是熟悉的味道,還是熟悉的人,温馨,舒適的家,靜候您下次光臨。小維等您哦~記得給小維5分好評哦~
PUTHAN VEEDU
Business Room (2 Beds)
Stayed in Mar 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 18, 2023
Very clean and nice hotel
Response from Property: 愛的,您來到維也納就是我們的家人,對於家人的熱情與體貼那不就是順其自然的嘛!哈哈哈!您住的安心,暖心,對我們工作就是最大的肯定啦,小維之家,隨時歡迎您回來
XuexiaoP
Executive Double Room
Stayed in May 2023
Travel with friends
17 review
4.5/5
Great
Posted on Jun 9, 2023
My friend said that this hotel is relatively new, and the one owned by Jinjiang is more reliable. It feels more like a hotel-style apartment. There is no trash can in the huge atrium. The front desk staff seemed to be very busy, but we still waited for a long time to check in. The executive room I booked was just average. The facilities were new and clean. I gave a friend a corner room. The bathroom was bigger than the room, which was a bit outrageous.
Original TextTranslated by Google
Response from Property: Dear guest, first of all, thank you for your recognition of Xiaowei. Your satisfaction is Xiaowei’s constant pursuit! As for the problem you mentioned, Xiaowei has a deep understanding that the location of the trash can may be relatively hidden. Next time, you can ask our front desk staff to help you dispose of the trash. There are only three bathtub rooms in the executive rooms. If you don't like it, you can call the front desk to help you change it. I'm sorry for causing you trouble! We are also improving based on the comments and suggestions from our customers! Strive to become a better Xiaowei! Xiaowei is still full of positive energy and full of care for you, and will definitely do his best to give you a perfect stay experience! On behalf of our hotel, Xiaowei would like to apologize again and thank you for your understanding of our work. Vienna International Hotel - one of the mid-to-high-end hotel brands under Jin Jiang Hotels Group, the hotel adheres to Vienna's unique "gentleman-like taste, ladylike taste" With the image and connotation of "as friendly as possible", we are committed to providing guests with business travel enjoyment that integrates "value, safety, food, deep sleep, art, health and environmental protection"! It is the perfect place for your business travel, tourism and vacation. The hotel is located in the financial business district of Changshu CBD, adjacent to the city government, surrounded by the comprehensive Shimao Commercial Street Phoenix City, Sky City, Starlight World and Rainbow Shopping Center, and the bustling Shizhong District. The transportation is convenient, 2.5 kilometers from the North Bus Station and 3.5 kilometers from the high-speed railway station. Yushan Scenic Area is within easy reach, and it is about 20 minutes' drive from Shanghu and Shajiabang Scenic Areas. The hotel takes "new business travel, deep sleep, and heart experience" as its concept. It has 130 simple and stylish rooms. Walk into the room and enjoy the elegant, clean and comfortable environment, adding texture to your travel life in every detail. Clean and stylish facilities There is a breakfast room, a convenient and stylish laundry room and a free parking area. We also look forward to your coming back!
Guest User
Business Room (Double Bed) (Non-Smoking)
Stayed in Apr 2023
Other
10 review
3.0/5
Posted on Jul 2, 2023
Cleaning, on the first day I moved in, there was a mask on the floor on the bedside table near the window. It was not mine. The next day, after cleaning, the mask was still there when I checked in. on the ground. Among the fruits delivered, one of the apples was broken. I booked a hotel for three days and stayed back for one day. It is recommended to cancel the bowl of noodles in the evening. When I went downstairs after 9 o'clock, there were no braised vegetables, and there were no egg side dishes. It was just plain water with braised noodles. It’s just colorful peppers. The breakfast is so-so. It’s not as good as other hotels. I don’t recommend staying there. It’s boring.
Original TextTranslated by Google
Response from Property: Dear customer, hello, the hotel you reviewed is not our hotel. This may easily mislead guests!