Hyatt Regency Changshu Kuncheng Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Changshu
Hyatt Regency Changshu Kuncheng Lake
No.8 of Gourmet Hotels in Suzhou
No.1 Southeast Avenue, Changshu, Jiangsu, China
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Last booked 2 hrs ago
Highlights
Ideal location
Varied breakfast
Free parking
Superb views
Sparkling cleanShow More
Amenities
Indoor swimming poolFree
Executive Lounge
Fitness RoomFree
Private parkingFree
Car Charging Facilities
Priority airport pick-up
2 Restaurants
Café
All Amenities
Property Description
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
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9.7/10
ExcellentStaff was very professional and friendly. Swimming pool and food was amazing. Great hotel.
All 994 Reviews
Surroundings
Airport: Sunan Shuofang International Airport
(51.6 km)
Train: Changshu Railway Station
(14.7 km)
Train: Suzhou North Railway Station
(33.2 km)
Landmarks: Kunchenghu
(2.1 km)
Landmarks: Qinhuyuan
(4.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room Lake-View with Club Access (Doublebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Presidential Suite
1 King bed
160m² | Floor: 33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Guestroom Honor Pavilion With King Bed
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom (Singlebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Suite - 2-Bedroom, Lake-View (King Bed)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
116m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room with Lake-View (Doublebed)
2 Single bed
40m² | Floor: 17-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Executive Suite - Lake-View (King Bed)
1 Queen bed
116m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room - Lake-View (King bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Themed Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Check Availability
4
Deluxe Room - Lake-View (1 King bed)
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
B.duck Theme Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 17-30
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.7/10
Excellent
994 reviews
Verified Reviews- Cleanliness9.7
- Amenities9.6
- Location9.7
- Service9.7
Average for similar properties in Changshu
Julia Han
September 12, 2024
We really enjoyed our stay here. The facilities are very
luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.
Oier
August 9, 2024
Staff was very professional and friendly. Swimming pool and food was amazing. Great hotel.
NomNomNapper
August 1, 2024
New, clean and nice hotel. Comfortable bed and large room. Nothing much nearby except one mall. Great pool.
Anonymous User
November 7, 2023
The service was impeccable. Everyone was helpful and pleasant. I can’t wait to book again 😃
MOUAZ
January 17, 2024
It was a pleasant stay bit the AC wasn’t working the room and the hotel was cold
Guest User
April 25, 2025
The new hotel has great hardware, the service in the lounge is at the level of Hyatt, and the breakfast is also good. I will choose it next time.
Original TextTranslation provided by Google
Guest User
April 20, 2025
The hotel is very new, just opposite Kuncheng Lake, with a highway at the door, and it is very convenient to go to Shajiabang Scenic Area and Shanghu Scenic Area. The hotel upgraded the room and gave breakfast, and I will come again in the future.
A Ms. Luo has been following up on the accommodation experience, and I would like to express my gratitude here.
Original TextTranslation provided by Google
Houge
April 17, 2025
Environment: Good location near Kuncheng Lake, with a wide view
Sanitation: The room is clean and tidy, the public space is spacious and bright
Service: Good service attitude, proactive and enthusiastic
Facilities: Complete facilities, free underground garage
You need to change elevators from the basement to the 37th floor of the hotel lobby, and then change elevators again to enter the room, which is very inconvenient
Original TextTranslation provided by Google
Guest User
April 10, 2025
The scenery on the 30th floor is very good, and you can see the scenery outside through the floor-to-ceiling windows in the room. King-size bed room, bathtub with view outside the window Big gym as well. The downside is that the shampoo and conditioner in such a good hotel are too bad. My hair turned into dry grass in seconds after washing. I don't like toothpaste in paper bags either.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Indoor swimming pool
Free
Executive Lounge
Fitness Room
Free
Private parking
Free
Car Charging Facilities
Priority airport pick-up
Additional charge
2 Restaurants
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Additional charge
Meeting Room
Additional charge
Multi-Function Room
Secretarial Services
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Free
Indoor swimming pool
Fitness Room
2 Restaurants
Meeting Room
Multi-Function Room
2 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free, Gluten-free, Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:00-21:00,[Sat - Sun] 06:30-10:30, 11:30-14:00, 17:00-21:00
享悦中餐厅
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Special dietary options: Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in Public Areas
Free
Indoor swimming pool
Pool with view
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Station Pick-Up Service
Additional charge
Priority airport drop-off
Additional charge
Station Drop-Off Service
Additional charge
Front Desk Services
Front Desk Safe
Porter/Bellhop
Luggage Storage
Free
Wake-Up Call
Concierge Service
VIP Check-In Service
24-Hour Front Desk
Express Check-In and Check-Out
Lockers Available
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Café
Room Service
Lobby Bar
Health & Wellness
Fitness Room
Free
Fitness Session
Personal Trainer
Public Areas
Elevator
No Smoking in Public Areas
Public Audio System
Non-Smoking Floor
Executive Floor
Executive Lounge
Central Ventilation System
Humidifier
Cleaning Services
Laundry Service (On-Site)
Additional charge
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Clothes Steamer
Facilities for Children
Children's Meals Available
Children's Slippers
Children's Bathrobe
Kids' Toothbrush
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Wedding Service
Multi-Function Room
Secretarial Services
Audio Visual Equipment
Accessibility
Accessible Rooms Available
Stair-Free Property Entrance
Safety & Security
CCTV In Public Areas
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Smoke Detector
Security Alarm
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 79.00 (approx. NZD 18.37) per person |
Children 13–17 years old | CNY 158.00 (approx. NZD 36.73) per person |
Adult | Buffet:CNY 158.00 (approx. NZD 36.73) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. NZD 116.22) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 283
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.