Hyatt Regency Changshu Kuncheng Lake

Facilities: The hotel is very new, the swimming pool is great ~ you can borrow a floating board ~ the facilities are also very complete. The gym has a great view ~ the space is also great. Hygiene: The room is very clean ~ the bathtub in the room is also very good ~ it is a standard size and clean. The water pressure on the 19th floor is also very high ~ Catering: I experienced the dinner buffet and the hotel breakfast buffet. The dishes are very rich and of high quality ~ special needs will be met in a timely manner, and breakfast even has thoughtful take-away coffee ~ the whole process is served by service staff, and guests do not need to operate it themselves. Very satisfied! Service: The service is very, very, very good ~ from the lobby on the first floor reception post, front desk concierge, restaurant service staff, cleaning staff, swimming pool staff, every service staff they come into contact with is very nice, and problems are solved as soon as possible. For example, providing children's bathrobes, providing disposable bath bags, upgrading lake view rooms, free check-in fruits, and enjoying delayed check-out are all first-class! Many services are not available in Marriott, Hilton and other hotels of the same period. I am very satisfied with the staff service of Hyatt. Every employee serves customers from the heart! Environment: I was very surprised to see the welcome sign on the TV page after checking in~ If I really want to find fault, the carpet in the hotel room is not laid out all the way~ There is no scale in the room~ There is no deep water area in the swimming pool~

Very new hotel, great value for money, with children's toiletries and cribs. Simona also helped to book the restaurant and mailed the bottles. The breakfast and dinner here are also good. Although it is self-service, it tastes very good.

The service was very enthusiastic. Xiao Song at the front desk was very professional and sent welcome fruit. The view from the room was very good. Although it was next to the lake and on an elevated road, it was very quiet and there was no sound at all.