Guest User
February 3, 2025
I would like to give special praise to one of your hotel employees, Yi Er. I accidentally left my tablet in a taxi yesterday and was very anxious. Fortunately, he not only listened to my description of the situation patiently, but also quickly started a detailed search. In the end, with his efforts, my belongings were found intact.
Throughout the process, he showed a high level of professionalism and responsibility. I was deeply moved by his attentiveness, patience and efficiency. His service not only solved my urgent needs, but also made me have a deeper trust and recognition of the service quality of your hotel. I will stay in this hotel again next time I come to Changsha.
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