Holiday Inn Changsha Malanshan

It was a standard holiday hotel. I didn't have any expectations, and it was in line with the standard expectations. When I got up the next morning, there were stains on the bedding. With good intentions, I told the duty manager that I hoped their quality control would be stricter. After leaving the hotel, I received a standard apology text message, saying that I would be upgraded next time and a fruit plate would be left for me. But they didn't verify how the bedding stains I reported happened. After receiving the text message, I replied: Have you seen the stains on the quilt in the room? The next day, there was a reply: Hello sir, sorry for the late reply. I have verified with the floor manager that the bedding in the room was clean before check-in. I also went to the room to check after check-out, but I'm not sure when the stains on the bedding were stained, and they haven't dried yet. I replied to the text message: Haha, I took the photo when I got up in the morning, and it was obviously a stain that had not been washed clean. This judgment exempted myself from responsibility, but added the suspicion of contaminating the bedding. I was very disappointed. The duty manager also sent me a text message: It's not easy to run a business, I hope I can give them a chance to continue to grow. OK, I waited for two days, but there was no follow-up explanation, so I decided to make a negative review on Ctrip. It is for the hotel to improve its awareness and for travelers to get standard holiday services. The hotel does not need to call me to apologize or remove the post, just continue to do better. I will continue to stay at your hotel. If it is not for this unpleasantness this time, the rest, the standard holiday room, the professional and friendly front desk and floor auntie, and the delicious and rich breakfast in the restaurant are all memorable.

The front desk directly upgraded me to a panoramic room, which was great... This is really awesome There are plenty of underground parking spaces... The surrounding area is a science and technology park, and there are relatively few restaurants... Fortunately, the transportation is convenient

It is highly recommended. The room has no peculiar smell and the decoration is simple and stylish, which is the hotel style I like. The air in the room is fresh and pleasant, like a quiet harbor away from the hustle and bustle; the design is simple and stylish, just like a warm embrace of the soul. This is the ideal hotel style in my mind, worth a try and not to be missed.

The hotel is relatively new, with nice scenery nearby and many parks. You can go for a morning run when you are resting. The front desk lady Yi Yuchen is very nice and friendly, and she patiently helped solve many problems! The overall stay was good!