Till Bright Hotel

The location of the hotel is very convenient for traveling, and it is suitable for a short stay on a business trip. About a hundred meters away is the subway entrance, which is very convenient for going out to do errands. The hotel is decorated in a new Chinese style. The rooms are very classic. The rooms are also very clean and tidy. The floors are very high. I especially commend the front desk lady Xiao Deng for her enthusiastic service. She also helped to upgrade the room type for free. It is really good and the experience is great. , cost-effective.

This trip to Changsha was a pity and a bad experience. Checking in at noon, the toilet seat was stained. After feedback, the lady cleaned it up and apologized to the fruit. Thinking that the service industry was still working during the holidays and it was handled in a timely manner, I didn't worry too much. When I came back in the evening, the bathroom and shower room were not safe and the water overflowed outside. It took 20 minutes from feedback to the engineering staff to arrive, and another 20 minutes to deal with it. It disrupted the rhythm of having an early rest, and there was no room to change. The second time I was really angry. I was getting ready to rest at night, but the charging port on the bedside was still loose and I couldn't charge my phone. The third time was nothing but disappointment. Although it is not a star-rated hotel, it cannot meet the basic needs of guests and cannot be forgiven no matter how high the price is.

The hotel rooms are fully equipped and the service staff are of high quality, especially Sansan at the front desk, who is very welcoming. It is very different from some express business hotels. The breakfast is rich in variety, the room facilities are new, the bedding is comfortable, and the overall value for money is great. It is a very satisfactory experience. It is close to many subway stations, a two-minute walk. The high-speed rail station is directly connected to the airport, which is very convenient and good. It would be nice if the breakfast could have more variety.

It's close to the subway, there are a lot of restaurants downstairs, and there's a shopping mall nearby. The bed is big enough, and overall it's good. Atour is also in this building, and theirs is cheaper than Atour.

It was seriously inconsistent with the description. The hotel room was small. Half of the promised 40-square-meter family room was not available. The hygiene was poor and there was a peculiar smell. We originally booked it for two days but left in one day!

I redeemed it with Ctrip points. After redeeming it, I saw that I could upgrade the room for free. When I went to the front desk, I asked the staff if I could upgrade the room. The front desk replied: Yes, but you need a five-star rating to upgrade the room. I didn't even check in. It was my fake comment. Well?

My last stay was not very good. Later, the supervisor said that he would strengthen the management in the future and give me a high-level stay and facilities next time. The fact is that this stay was even worse. I found a leak in the shower pipe at around 11 o'clock last night. (As shown in the picture), I later asked someone to check it and said it couldn’t be repaired and that it would need to be replaced tomorrow morning. It was around 12 o’clock and I had just fallen asleep. A man at the front desk called me and asked what happened (an employee like this is speechless) , First, what did you say just now and someone came to see it, why did you suddenly ask? Secondly, at this point, you have no processing power and are disturbing the guests. It can be seen that there are many loopholes in the management and the ability to handle things is extremely limited. I don’t know if this is a franchise store. This kind of experience is really not good! !

I have stayed at Tingbo Hotel many times before. I originally had a good impression, but this hotel is really disappointing. First of all, the hotel's hygiene is really bad. There is a pile of garbage beside the bed that has not been swept away. This is the most basic hygiene. I didn't arrive. The cleaning lady couldn't have seen it, right? The floor was sticky and water-stained, the TV was broken, and the management department didn't check the room? It's really hard to believe that this is a newly opened hotel on the 22nd. Furthermore, the windows on the bay windows actually leaked. All the clothes I put on them got wet. It was a very bad stay experience.

Sleeping in the middle of the night, the lights suddenly turned on, it's scary... Besides, the sound insulation effect is not good. The sound of water flowing in the shower and the toilet in other rooms have already made the sound of the car horn on the street very loud. The location is average. Friends who play in a square should not choose it because the meal time is very traffic jam, and it will take at least 40 minutes to start...