Hotel Caliad, South high-speed rail station (SA Loan Park store)

Hotel Caliad, South high-speed rail station (SA Loan Park store) Reviews

Hotel Caliad, South high-speed rail station (SA Loan Park store)

No. 18 Shawang Road, Changsha, ChinaView Hotel Details
Hotel Caliad, South high-speed rail station (SA Loan Park store)
Hotel Caliad, South high-speed rail station (SA Loan Park store)Hotel Caliad, South high-speed rail station (SA Loan Park store)Hotel Caliad, South high-speed rail station (SA Loan Park store)
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Hotel Caliad, South high-speed rail station (SA Loan Park store) Guest Reviews

4.5/5
Good
655 review
Verified reviews
Location4.5
Amenities4.6
Service4.5
Cleanliness4.6
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All Reviews(655)
Positive reviews(621)
Reviews with photos/video(79)
Classy environment(99)
Friendly front desk staff(51)
Easy to get around(45)
Many amenities(27)
Well decorated(20)
Delicious breakfast(19)
Average sound insulation(15)
Close to train station(13)
Negative reviews(34)
Irene
Guestroom (Double Bed)
Stayed in Aug 2023
Couples
4 review
4.0/5
Very Good
Posted on Aug 2, 2023
Close to the trains stations. Easy to get there. Just that on the walls of hotel is not appearing Caliad, but KYRIAD.
Response from Property: Thank you for your stay experience. We will contact the Brand Standards Department to resolve any issues you have raised. Thank you again for your stay! Welcome to visit again!
ARTEM888
Guestroom (Double Bed)
Stayed in Jul 2023
Solo travelers
80 review
4.7/5
Amazing
Posted on Jul 25, 2023
The hotel is nice and the decoration was quite new, the window was a fake one, facing some other building, so it was dark in the room without lights but it is perfect if you want to have a good rest.
Response from Property: Your recognition is the driving force behind Xiaokai's progress. Sometimes unforgettable at a glance is not necessarily luxurious and cumbersome, but also a warmth that is close to the heart. Making ordinary details exquisite and serious will form great strength. We are willing to be the warm and simple guardians of modern hurried life. You will come, and we will always be there!
Maurice_Linus
Guestroom (Double Bed)
Stayed in Feb 2023
Business travelers
20 review
5.0/5
Outstanding
Posted on Feb 22, 2023
Very affordable, clean and very helpful front office services. Conveniently located with big malls nearby. Excellent services
Response from Property: Dear guests: Hello! Thank you for your comments. Your support and encouragement are our biggest driving force. Kailiade Hotel strives to create a warm and comfortable living environment for its guests and meet the requirements of different guests with the highest cost performance. Kyriad looks forward to your coming again!
Raquel Monreal
Light Enjoyment Twin Room
Stayed in Jul 2022
Couples
55 review
5.0/5
Outstanding
Posted on Jul 29, 2022
Really nice hotel in a very convenient location. It is located close to Changsha South Railway station, relatively 5 minutes away. The hotel is completely new and the environment is quite comfortable. Furthermore, the staff is great and the breakfast is delicious. Absolutely recommended it!
Response from Property: Dear guests: Hello! Thank you for your comments. Your support and encouragement are the biggest driving force for our progress. Kairiade Hotel strives to constantly create a warm and comfortable living environment for guests, and meets the requirements of different guests with the highest cost performance. Kairiade looks forward to your coming again
Anonymous User
Guestroom (Double Bed)
Stayed in Nov 2022
Business travelers
24 review
3.5/5
Posted on Nov 22, 2022
guests from other rooms are noisy and sometimes they kept the room doors open. made me uncomfortable. hope hotel can remind those guests.
Response from Property: Dear guests! Thank you very much for your stay and detailed comments. It is the constant care and supervision of guests like you that enable us to constantly find problems in our work and make corrections and continuous progress. From your comments, we regret to see that this stay did not meet your expectations, and we apologize for the inconvenience. The management of the hotel attaches great importance to it and has begun to make serious investigation and timely rectification. We are sorry for the inconvenience caused to you. Your tolerance and understanding are encouragement and support for our work!
Ai-linmumu.
Guestroom (Double Bed)
Stayed in Oct 2022
Other
9 review
1.0/5
Posted on Oct 5, 2022
I personally do not recommend staying here. The experience is terrible: 1. I am not familiar with the front desk business. I waited a long time to check in. I was checked in but could not get in the door of the room. Then I ran to the front desk and told me that the wrong card was made. Then I had to make another one! I asked again, so I didn't have to run again! The front desk replied to me yes! As a result, I ran to the elevator door and stopped me and said that the wrong card was made again... I went back to make it. There was no window in the room, but the room smelled musty. How could I live there? After that, I called the front desk and asked me to go downstairs to change the room. They said that there was no one at the front desk and there was no way to change it for me. Was it my fault? After the change, they changed me to the last room on another floor. There were thumbtacks in the room for no reason. Fortunately, I didn't walk over barefoot. It was just a little bit short. The room is not soundproof and the air conditioning panel is not easy to adjust. A lot of smell... 2. Changsha has a high temperature of 40 degrees ~ the elevator has air conditioning, but such a large lobby doesn't have air conditioning. Can you imagine it! ? I really don't know that the hotel is so cost-saving 3. The staff is a bit messy and has no discipline at all. Some chatted at work, some brushed their teeth while sitting in the corridor. They ran up and down the floors! They shouted at the ID card, and couldn't tell the difference between men and women. They called the wrong gender of a living person... It's really impeccable 4. I called for a bottle of water at night, but no one answered after 1 minute~ Is it very busy during the National Day? It seems that there are not many guests at the front desk! According to the hotel rules, the phone must be answered within 3 seconds... What a four-star Kyriad, no soundproofing, no air conditioning, and the staff messed around... Chain stores are like this... I don't want to give it a single star
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Response from Property: Thank you for staying at Kyriad Hotel and giving us your feedback about your stay. We are very sorry that your stay did not meet your expectations. We sincerely hope to get in touch with you for more details so that we can make corresponding improvements. You can call the hotel switchboard and give us your valuable suggestions. We hope that our improvement can welcome you to come again!
ZhengNio
Guestroom (Double Bed)
Stayed in Jul 2021
Other
11 review
5.0/5
Outstanding
Posted on Aug 4, 2021
Very cost-effective! Only more than 200/night, I thought it was a very average hotel, but the result exceeded expectations, better than the average 4-500. It is very close to the high-speed railway station. The rooms are very clean and well-equipped. They all use smart homes. The bed was a little short, so I went out when I lay my feet on my back...very recommended!
Original TextTranslated by Google
Response from Property: Thank you for your 5-point review! Every city always has a reason to miss, every season has our unforgettable scenery, every hotel has their sweet and warm memories, I hope XX will be the warmest and most unique one in your memories! I wish you a happy life!
Anonymous User
Guestroom - with View (Double bed)
Stayed in Sep 2021
Business travelers
3 review
3.7/5
Posted on Sep 25, 2021
This cleaning aunt is so bad-tempered that she is reluctant to change the bed sheet, and the sound of closing the door is loud after cleaning. I am still resting in the room. Since I choose to work outside, it’s not easy. Why is her attitude speechless😓
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for staying at the Kyriad Hotel (South Railway Station Shawan Park Branch). I am sorry for the bad experience you had during your stay. Xiaokai will definitely strengthen our management and provide you with feedback on the service The hotel attaches great importance to the problem, and will give comprehensive training to all staff and try their best to improve it. Looking forward to your stay again!
Guest User
Honor Twin Room
Stayed in May 2021
Business travelers
78 review
5.0/5
Outstanding
Posted on Jul 15, 2021
The hotel management is relatively good, all the facilities are relatively new, the sanitation is relatively clean, the transportation is relatively convenient, the breakfast is convenient and there are many options, and it is recommended to stay.
Original TextTranslated by Google
Response from Property: The content of the hotel's reply: Dear guest, thank you for your recognition of us. Every demand of the guests is the direction of our sincere efforts. We must work harder to create a five-star standard, and look forward to the next trip, we can create more perfect services for you.
Guest User
Guestroom (Double Bed)
Stayed in May 2024
Other
2 review
5.0/5
Outstanding
Posted on Jun 23, 2024
服務好188
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Guest User
Boutique Queen Room
Stayed in Sep 2023
Business travelers
23 review
1.0/5
Posted on Sep 6, 2023
淋浴房洗澡幾分鐘而已 就漏水,地面積水!淋浴房的水滲透到毛毯裏,一開門還都是異味臭味 衞生搞不乾淨,因為沒有窗户,沒有窗户,沒有窗户,及時不通風,房間味道惡臭,不會再住了,服務態度還不好。
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Guest User
Light Enjoyment Twin Room
Stayed in Oct 2023
Friends
3 review
2.0/5
Posted on Oct 4, 2023
衞生非常差!剛住進去就能看到廁所馬桶、地板上一堆的頭髮,像是沒打掃過一樣,叫來服務員重新打掃,還是留一堆頭髮在洗手間裏,衞生做得非常的馬虎!
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Guest User
Guestroom - with View (Double bed)
Stayed in Feb 2024
Friends
2 review
4.5/5
Great
Posted on Feb 15, 2024
衞生環境都可以沒有見到灰,服務態度也好沒啥毛病,帶外窗的房間比內窗的價格多一百左右,高端房型酒店開業比周邊的晚,價格也比周邊酒店便宜,所有平台用攜程是最便宜的,WIFI沒有密碼直接連,電視機可以投屏。吐槽的點有高端房型和低端房型區別不多,感覺就多一個帶景觀窗户和空間大一點,晚上洗澡的時候水不熱,空調製冷沒效果越吹越熱,房間温度都到27度了,開窗又冷,窗紗不能電動遙控,沒有智能馬桶,護理包就幾根棉簽,沒有護膚水乳,沐浴露和洗髮水有點差,洗髮水用了三遍都沒洗掉噴的定型髮膠,沒有看到護髮素,吹風機質量一般,沒有浴袍和鞋拔子,電視機也小,
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Ershiliuhuasheng
Guestroom (Double Bed)
Stayed in Dec 2023
Friends
8 review
5.0/5
Outstanding
Posted on Feb 3, 2024
可以接送高鐵站的服務很好!!!服務周到!前台熱情
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Anonymous User
Honor Double Bed Room
Stayed in Jun 2024
Other
12 review
3.8/5
Good
Posted on Jun 24, 2024
這空調也是絕味,風是呼呼吹,室温是越來越高,整個房間跟温水煮青蛙一樣,蒸桑拿也不是這麼蒸的,很少會住這麼難受的。
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