Changsha Panlongshan Hotel (Hunan Cancer Hospital Xiangya Third Affiliated Hospital)

The first time I came to this restaurant in Changsha, I was very impressed. The waiter was a man and said that he couldn’t live there. I told him that I had booked in advance, and then he checked in for me and showed me the health code and itinerary code. , Nucleic acid test report, vaccination certificate were given to him, and then asked me to apply for Hunan Province electronic ID card, because I am a Macau resident and I use a Macau resident permit, so the electronic ID card can not display the content, the front desk directly said: "Can't check in, you cancel the order," I asked him why? He said that our certificates cannot live, our vaccines are not recognized in China, and we must get domestic vaccines. As I was at that time, of course I couldn't accept it, so I said that I had to call the relevant depar**ent to complain. He went so far as to say: It's useless if you hit it casually. Later, I called the police. As soon as the police arrived at a woman, they came out and told me to check in by hand, but the attitude was still not good! There was nothing in the hotel, not even toilet paper towels. Finally, contact Ctrip customer service to cancel the order and move to another hotel. I would like to ask this hotel what right do you have to question our vaccination brand? If you do not receive us Macau residents, why are you not famous in the hotel check-in tips? With this kind of garbage service, don't trash the hotel, don't cheat people on Ctrip.

There are cigarette butts and ashes on the windowsill, and bloody toilet paper! Looks disgusting!

服務很好，可以自主洗衣，環境很好，地理位置非常好，附近有很多美食，有什麼可以直接打前台電話，直接送到房間

2024年4月24日晚上上班那個男的工作人員，上班期間玩手機📱、對待顧客不熱情、不禮貌、本來周總他兩夫妻23號在哪裡住、他車子停哪裡、我們去開車、輸入停車票、他就不讓我們輸入免費停車票、非得要我們交停車費錢、衞生條件垃圾、垃圾娃上班弄成一個垃圾酒店、 設施：垃圾、 衞生：垃圾、 環境：垃圾、 服務：最垃圾、垃圾娃服務是要不得的、

衞生：衞生乾淨！

按金居然扣了12塊！寫評價一分都不想給！！礦泉水收費就算了，一次性拖鞋還要收費的！ 預訂房間時沒有任何地方説明瞭要收費🤮真沒見過這種噁心操作

第一次到長沙，連住幾天，將就着！服務挺差，衞生也不行，衞生間還是堵的！！環境比較吵，保潔阿姨也特別吵！沒法休息

酒店前台小周服務特別好，問了附近的吃喝玩樂都耐心幫我們解答，房間沒有一次性杯子，她把自己買的一次性水杯給了 5.6 個給我們 ，服務很認可！非常不錯 值得推薦

五一來長沙玩，河東幾乎找不到同價位的酒店了。酒店位置明顯，出地鐵口就能看到。評論區吐槽飲用水和洗漱用品收費問題已經解決了，在入住的前台寫了免費使用。