Vienna International Hotel (Changsha Xiangfu Road Bridge Provincial Government)

The hotel rooms are spacious and the beds are soft and comfortable. The sanitary corners in the room are very clean and very careful. The little brothers at the front desk were enthusiastic and didn't wait long at the front desk. There is a free underground parking lot with plenty of parking spaces and parking is very convenient.

The location is okay. I don’t know if we don’t add extra beds. The overall environment is still very good. It’s very convenient to go to Li Zijian Art Museum. I took a walk in the morning and walked across the Xiangjiang Bridge. Changsha is very beautiful.

Never staying in this hotel again, it is really horrible. I started to book the superior double room on Ctrip without breakfast 270, and communicate with the front desk whether diamond members can deliver breakfast, because the breakfast will be delivered automatically if the third-party software is used in other stores before, but the result is no, the room rate The charge is too cheap. The breakfast is an outsourcing company. They cannot afford the cost. I would like to say that the budget hotel of 270 is very low in Changsha, a non-city center area? It feels like we are picking up bargains. Second, I prepaid the room rate for two nights in advance and stayed there for two days. The normal hotel would definitely be cleaned before 2 pm the next day. As a result, I returned to the hotel at 5 pm the next day. There were still no signs of cleaning. The towels were all. No replacement, I called the front desk and told me to arrange it right away. Then at half past five, no aunt came over and said that they had not been notified to clean before. The aunt cleaned before 6 o’clock at the latest every day. Half of the year, I was out and stayed in a hotel for business. This is the first time I encountered this. In this situation, I used to recommend Vienna to my friends, but now my good impression disappeared. I was so angry that I called the headquarters to complain about management problems. When I came back in the evening, I sent me a fruit plate and put it in my room. Can the cleaning be finished in my ideal time, or blame me? What I mentioned are normal rules, right? It's not my personal troubles? The third one is the most annoying. When checking in, the ID card and the room card are put in the card holder and handed to me, and then I take the room card out to open the door at the door of the room, and put the ID card and the card holder in the room. I haven’t used my ID card since then, and I didn’t pay attention when I checked out. When I finished my work and found that I couldn’t find the ID card, I called the front desk of the hotel and asked them to help go to the room to see if it was missing. Or ask the cleaning aunt, but I replied that there was nothing in the room, and I said that there was no card holder. I said it’s definitely impossible. I won’t bring a card holder with me. Ask if it’s an aunt Hygiene is thrown away, the other party said that they are recycled and will not throw away the card holder. From noon to afternoon, I made three or four phone calls to the front desk of the hotel, and every time it was answered by a different person, I needed to explain the situation again, and then I got no answer. Finally, I ran to the hotel front desk to get the invoice, and again asked if a male receptionist had found the card holder, and replied to my aunt saying no, but the other female receptionist next to me said that the card holder was scattered on the ground, but the inside was empty, really. I don't know which sentence is true, but I put it in the suitcase or other places. When I was catching the high-speed rail, I had to start a temporary ride certificate. I still didn’t have it in the suitcase when I returned home. I also found that I still had a yellow acne sticker box and it was gone. I checked out at 9 o’clock in the morning and paid it back just before I left. I have used it and sent a WeChat message to the hotel to mention it. It still means that there are no leftovers. In short, it was an extremely bad experience. I will never live in this hotel again! I describe it truthfully, without any exaggeration, please be careful when choosing a hotel! As a Hunanese, this hotel makes me feel indifferent and speechless, lowering the impression of Changsha

感覺挺好的，還可以嘞維也納一般都差不多😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁😁

早餐中規中矩，不差，符合這個價格。房間比較大，衞生乾淨。服務中等偏上，主要不足點事房間加瓶水還需要額外付費（雖然沒有實際付款，但前台告訴我再要就需要付費了，所以後來不夠沒好意思再要，都是從外面買的），其實一瓶水沒多少錢，100多塊錢的漢庭如家水都可以免費加。床頭插座不方便，衹有一邊有插座，另外一邊沒有。

就在小區外面，親戚朋友來了很方便

服務我覺得挺好的哦 晚上突然降温 服務員還上來送了被子 不錯 很好

服務其實挺不錯的 免費升級了房型 天氣冷還半夜特意送了被子 贊

服務不錯，衞生乾淨整潔推薦