Changsha Marriott Hotel West

It's a new hotel, so it's very clean. The attitude of the waiter deserves full marks! The facilities are also complete and not far from the city. I will continue to stay in this hotel next time!

Newly opened hotel in Yuelu District, good facilities and services, but few breakfast options

來長沙旅行時，正好發現一家新開的萬豪酒店，就決定來體驗一下。果然萬豪出品有保障！雖然是新開業，但房間裏完全沒有裝修味道，這一點真的很驚喜。 地理位置也十分方便，酒店門口就是地鐵站，去五一廣場、橘子洲頭都很便捷，地鐵幾站就到，打車大概15-20分鐘。房間面積很大，設施齊全，裝修風格比一般的萬豪酒店更精緻一些，性價比很高。同樣的價格，喜來登就顯得有點舊了，所以這次住萬豪非常滿意。 特別要誇一下前台的June，服務熱情周到；客房的大姐們也很有禮貌，每次遇到都會微笑打招呼，讓人感覺很温暖。

2025年新開的，硬件各方面都很不錯 入住前，前台Tina經理就主動加我微信，提供了超貼心的管家服務，提前安排升級了豪華湖景房，介紹了景觀特色，很棒！ 房間在高區，景觀視野絕佳！拉開窗簾，梅溪湖的秀麗風光和城市繁華盡收眼底，晚上可以看燈火輝煌的CBD高樓夜景燈光秀，氛圍感拉滿，躺在床上就能欣賞這美景，很享受了！ 早餐廳的美食種類豐富，中西式都有，長沙特色米粉必吃，味道超正宗，西點的品質很好，還有冰淇淋🍨，她家的小餛飩特別好吃，吃了好幾碗，開啟活力滿滿的一天！ 酒店的泳池也很棒，水質清澈。 這次入住體驗很好！所以續訂了一晚，無論是服務還是設施，下次來長沙，還會繼續選擇！也推薦給各位愛旅行的小夥伴，放心沖！

這家酒店非常不錯！位置便利，靠近地鐵站，周邊餐飲購物選擇多。房間打掃的也很乾凈，前台Tina服務熱情周到，主動提供幫助。早餐品種豐富，味道也很好。性價比超高，也感謝前台莫愁經理，辦入住很快很順利！感謝各位周到的服務啦~

對這家嶽麓萬豪的賓客服務經理專業素養和服務感到極度的失望，對人下菜碟的行為非常嚴重，對買了它們酒店月餅禮盒的客户有加熱情，笑容滿面。而像我們這種普通客人就態度傲慢，不屑於顧。這種不公平的區別對待讓我感到非常氣憤和不滿。體驗糟糕透頂。想做花錢體驗下等人的感覺就訂這家酒店。 I was extremely disappointed with the professionalism and service of the Guest Service Manager at this Marriott Changsha West. The discrimination was very serious. They were very enthusiastic towards customers who bought their hotel's mooncake gift boxes, but treated ordinary guests like us with arrogance and disdain. This unfair differential treatment made me very angry and dissatisfied. The experience was terrible. If you want to experience the feeling of being treated like a second-class citizen while spending money, book this hotel.