HanTing Hotel (Changsha Wuyi Square Guojin Center)

The last room I was given, the air conditioner didn't heat at all, it was very noisy, the room was very small

The experience is very good. I am very satisfied with my stay. The services are very good, the facilities are relatively complete, and the hygiene is very clean [strong]

Very dissatisfied! Very dissatisfied! Very dissatisfied! After booking the room, I contacted the customer service in advance to make a note. I wanted a room on a high floor, but I was worried about the noise on the lower floor. The hotel also said that it would be a note. I emphasized many times that we must reserve the room after we got off the plane and arrived at the hotel around 24:00. Okay, don't arrive in the middle of the night and don't have a room. As a result, we got off the plane and arrived at the hotel at 24:00. When we went to the front desk, the front desk said that they were sorry. They did reserve a room on the 11th floor for us, but the guest from the previous night extended his stay for one more night, so he reserved it for me. There is no room left, haha. I would like to ask, you set the check-out time at 12 noon. If this guest wants to extend his stay for one more night, should you have been notified before 12 noon? So is it too late for you to arrange another high-rise room for me at 12 noon? Why didn't you arrange another one for me? It wasn't until I arrived in the middle of the night that I was told that there was no other way but the rooms were full. Finally, they found me a room on the third floor, facing north, with the window facing the terrace of the restaurant's back kitchen. Changsha is a nightlife, and restaurants are open until midnight. At 3:30, I started washing the dishes with a clanging sound. The sound was the collision of dishes, which lasted until 3:30 in the morning. Then I started to sort out the glass beer bottles. There was another collision, and I couldn't sleep at all. This continued until 3:30 in the morning. At about four o'clock in the morning, I thought they had finished cleaning up the restaurant and could go to bed, right? As a result, the aunties who were doing the dishes started chatting loudly and noisily again, which made them really angry. It didn't stop for long. At seven o'clock in the morning, the old man downstairs started singing. He sang the same song in a loop from seven o'clock to eight o'clock, singing the same song again. Whistle once, sing again, and the cycle continues endlessly. This night was really worse than death. As for the size of the room, the environment is the same as the picture. I had expectations and knew it wouldn't be very big. There was barely enough room to open the two 24-inch suitcases. The location was good. The breakfast didn't have many options, but it looked clean and hygienic. I would like to advise everyone that you can choose this hotel, but you must not stay on a low floor facing north, otherwise you will understand how painful I was this night. The picture uploaded below is of the house where the dishes were washed all night, facing my window. The photo was taken at three o'clock in the morning.