Qinhuangdao Arcadia Seaside Holiday Hotel

Qinhuangdao Arcadia Seaside Holiday Hotel Reviews

Qinhuangdao Arcadia Seaside Holiday Hotel

South side of Fuchang Highway in Xiaopuhe Village, Changli, Hebei, 066600, ChinaView Hotel Details
Qinhuangdao Arcadia Seaside Holiday Hotel
Qinhuangdao Arcadia Seaside Holiday HotelQinhuangdao Arcadia Seaside Holiday HotelQinhuangdao Arcadia Seaside Holiday Hotel
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Qinhuangdao Arcadia Seaside Holiday Hotel Guest Reviews

4.5/5
Good
11100 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.4
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All reviews(11100)
Positive reviews(10577)
Reviews with photos/video(4142)
Loved the beach(1144)
Perfect for kids(652)
Great swimming pool(589)
Delicious breakfast(478)
Close to beach(468)
Friendly front desk staff(336)
Has facilities for children(86)
Negative reviews(523)
Guest User
Comfortable King Size Room
Stayed in Jun 2024
Couples
1 review
1.5/5
Posted on Jun 3, 2024
I was there with my girlfriend, it was a nightmare. Full of kids running around and screaming everywhere, totally out of control. Not recommended.
Response from Property: Dear guest, hello! Thank you for staying at Arcadia Binhai Resort Beidaihe, during your stay for Children's Day, there are many parents with children to our hotel vacation travel, our hotel is also very hard to maintain order, to bring you the same apologies, also hope you visit our hotel again, thank you for your understanding and support.
Anonymous User
Garden-view Double Room
Stayed in Oct 2023
Couples
5 review
3.5/5
Posted on Oct 23, 2023
Entrance is really nice, however the room can use a bit more cleaning as we saw flies inside. Beach area is relatively clean and well maintained. We didn't see any open restaurants nearby as well.
Response from Property: Dear guests, hello! First of all, thank you very much for staying at Beidaihe Arcadia Hotel. We are very sorry to see your negative review. The hotel has always been adhering to providing guests with "meticulous and considerate" service. If you encounter any problems during your stay, We all hope that you can contact the Guest Relations Department at any time, and they will solve the problem for you as soon as possible. At the same time, we will continue to work hard to improve the quality of our employees and their ability to deal with emergencies. We hope that you will continue to choose Beidaihe Alkadi next time Asia hotel. We will serve you wholeheartedly and wish you a happy life!
Vale90
Comfortable King Size Room
Stayed in Sep 2023
Couples
15 review
2.2/5
Posted on Sep 3, 2023
This hotel is definitely not a 5 star hotel. The best thing of the hotel was our room, nice , clean and spacious. Everything else is more like a 2-3 star hotel at least by western standards. No one speaks English. The hotel promotes on Trip that it accepts all international credit cards , but when we got there they simply apologized that they don’t take international cards. Even after I showed them the page on Trip, they didn’t say much just sorry we don’t. So it was very inconvenient to have to pay with another one that I wasn’t planning to use for this trip. I hope that they don’t make false advertisement with this cause the hotel DOES NOT accept international cards. Furthermore, the pool is mostly shallow water and not very clean. It feels more like a big pond. The beach, is alright however you can only swim in a designated area and that’s always crowded. The whole building is massive but is run down , old, and quite dirty, it is definitely not worth it 1000 RMB for a night. The food is below average, doesn’t match their prices. I wish they could at least lower their prices to match what they actually have to offer. Won’t be back.
Response from Property: Dear guest, hello! First of all, thank you very much for staying at the Arcadia Hotel in Beidaihe. We apologize for your negative feedback. The hotel has always been committed to providing customers with "meticulous and considerate" services. At the same time, we will continue to work hard to improve employees' personal literacy and ability to cope with unexpected situations. We hope that you will continue to be willing to choose the Arcadia Hotel in Beidaihe next time. We will wholeheartedly serve you and wish you a happy life!
Iroda
Comfortable King Size Room
Stayed in Jul 2023
Travel with friends
1 review
3.2/5
Posted on Jul 16, 2023
The location is great, the night view is incredibly beautiful. But the hotel has very little understanding of privacy of their guests. A hotel personal entered our room without an invite while I was dressing up, another hotel worker took our picture without asking, front desk manager keeps all foreigner passport pictures in her personal phone. Should not hotel provide working phone to its personnels if it’s required to keep personal information from guests on phones?k Also hotel price does not match the service they are providing. The hotel room surfaces was in dust, and they do not clean after each visitor, we found pair of shoes from previous visitors. the room did not provide any drinkable water.
Response from Property: Dear guest, hello! Thank you for staying at Beidaihe Arcadia Seaside Resort Hotel. Not getting your 5-point praise proves that there is still room for improvement in our services. We will continue to work hard to improve the quality of our employees and their ability to deal with emergencies, and provide guests with "meticulous attention to detail" ", considerate and heart-to-heart" service is our aim. All the staff of the hotel will wholeheartedly create a perfect experience for you. We sincerely invite you to come again!
MR. ALDAYEL
Comfortable Sea View Suite
Stayed in Jun 2023
Family
14 review
5.0/5
Outstanding
Posted on Jul 1, 2023
I would like to express my thankful to Arcadia Seaside Holiday Hotel “ 秦皇岛阿尔卡迪亚滨海度假酒店 “ and specific Ms. Zuo Pingyu who made our stay at hotel so comfortable regarding to take care about our inquiries and follow up with other departments and for answering all inquiries.
Joey
Comfortable King Size Room
Stayed in May 2023
Family
12 review
5.0/5
Outstanding
Posted on Jun 1, 2023
Fantastic location: ice cream, snacks etc but also quite walks in well maintained environment just next to the sea side.
Jasw0101
Deluxe Sea-view Room
Stayed in Jun 2023
Travel with friends
79 review
4.2/5
Very Good
Posted on Jun 19, 2023
Dogs friendly hotel , good services but the room not worth that money , will try another one next time
Response from Property: Dear guest, hello! Thank you for staying at the Beidaihe Arcadia Coastal Resort Hotel, which did not receive your 5 points of praise. This proves that there is still room for improvement in our service. We will continue to work hard to improve our employees' literacy and ability to respond to unexpected situations. Our goal is to provide customers with "meticulous and considerate" services. All hotel staff are dedicated to creating a perfect experience for you, and we sincerely invite you to come again!
Guest User
Comfortable King Size Room
Stayed in May 2023
Family
3 review
3.2/5
Posted on Jul 28, 2023
Decent location. Could do with improving when it comes to food choices. A lot of space for kids to roam around and play which is a plus. The girl at the front desk who speaks Russian was absolutely amazing, went above and beyond to make sure we had a great stay. However, we tried to go to a restaurant to eat once and the lady (manager I think) told us that were no tables available and we could not go in. We saw people continuously go in and more than one table available, she told us to go somewhere else. We ignored her and sat down to have our meal. Very disrespectful behaviour towards foreigners it seemed.
Response from Property: Dear guest, hello! First of all, thank you very much for staying at the Arcadia Hotel in Beidaihe. We are very sorry for your negative feedback. The hotel has always adhered to this principle of providing customers with "meticulous and considerate" services. Regarding your mention of the restaurant matter, the hotel has received it and will hold relevant departments accountable and strengthen training. At the same time, we will continue to work hard to improve employees' personal literacy and ability to respond to unexpected situations, I hope you will continue to be willing to choose the Arcadia Hotel in Beidaihe next time. We will wholeheartedly serve you and wish you a happy life!
Luan
Comfortable King Size Room
Stayed in May 2023
Other
22 review
4.7/5
Amazing
Posted on Aug 3, 2023
Nice hotel good location. Great for a weekend getaway.
Daguoshibaniu
Sea-view Double Room
Stayed in Aug 2024
Family
66 review
5.0/5
Outstanding
Posted on Sep 6, 2024
I recently stayed at the Arcadia Seaside Resort Hotel in Qinhuangdao and it was amazing! From the moment I stepped into the hotel lobby, I was deeply attracted by the strong holiday atmosphere here. The design of the hotel is full of marine elements, making people feel as if they are in a dreamy seaside world. My room is spacious and bright, with exquisite decoration, and every detail reveals the hotel's pursuit of quality. The bedding is comfortable and soft, allowing me to have a good dream every night. Moreover, the sea view in the room is simply invincible. I can wake up to see the beautiful sea view every day, which is really refreshing. The service of the hotel is also first-class. The staff are very warm and friendly, always smiling to help me. Whether it is the front desk, room service or restaurant staff, I feel the warmth of home. Special mention should be made of the hotel's restaurant, which has rich and diverse dishes and delicious taste. Every dish makes me unforgettable. In addition, the hotel's facilities are also very complete. The gym, swimming pool, SPA center, etc. are all available, allowing me to stay healthy and relaxed while on vacation. I also particularly like the hotel's private beach, with fine sand and clear water, which is a good place to relax and enjoy the sun. Overall, Arcadia Seaside Resort Qinhuangdao was an unforgettable stay. Whether it was the environment, service or facilities, I felt the real holiday atmosphere. I highly recommend this hotel to all friends who want to enjoy a seaside vacation!
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6/20
Response from Property: Dear guest, hello! Thank you for staying at Beidaihe Arcadia Seaside Resort Hotel and sharing your experience with us. Guest satisfaction has always been our goal, and we will always maintain a high level of service.
Huaersanqian
Comfortable King Size Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Finally, I took my mother and brother to Arcadia for a vacation. The two-day and one-night experience was really perfect. The housekeeper thoughtfully upgraded our room. The big bed was replaced with a standard room. It was more convenient to bring children. It was surprisingly on the first floor. There was a swimming pool outside, and the lawn was on the right. It took two minutes to reach the sea. The children were so excited! The room was also very clean. It was a real experience. Don't pay attention to the bad reviews😻 The children ran wildly on the big lawn all afternoon. We adults leisurely faded away the fatigue of 6 days of adjustment, and my mother had a lot of fun. The night was also great. There were small live concerts and a bonfire party at the beach. It was super fun. I got up early in the morning and went to the beach to catch the sea. The children dug a lot of small 🦀. Cute big dogs and small dogs were everywhere on the lawn❤️ My father didn't come this time. I will definitely bring the whole family next time✌ P.s There are many delicious foods nearby. You can walk or drive, and it is economical. The hotel breakfast is also very rich! ❤️Special thanks to the handsome and enthusiastic housekeeper Wu Chao, who added my WeChat before we set off. He took care of everything from check-in to hotel food and entertainment, and responded in seconds. I had a comfortable and peaceful two days thanks to him!
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6/11
Response from Property: Dear guests, hello! Thank you for staying at Beidaihe Arcadia Seaside Resort Hotel and giving us high praise! Beidaihe Arcadia Seaside Resort Hotel provides guests with "meticulous and considerate" service is our purpose. All hotel staff are dedicated to creating a perfect experience for you. We sincerely invite you to come again!
Guest User
Comfortable Sea View King Bed Room
Stayed in Sep 2024
Family
18 review
1.7/5
Posted on Sep 9, 2024
This is the worst so-called five-diamond hotel I have ever stayed in. We stayed in room 2670. The sea view room cost more than 800 yuan, the hygiene was poor, only the toiletries were changed, because the room was not cleaned for the extended stay. The waiter had a bad attitude, and he cursed when I asked him to get a small roll of paper. The room looked like a hotel except for the bed and the chaise longue, and the other facilities were completely farmhouse. The electric water heater used in the five-diamond hotel had to wait half an hour before the next person could wash. There was a long queue for breakfast, and the dishes were average. It may be because it is a hotel with a beach closer to Beijing. The business is really good on weekends. So no matter how bad the service quality is, there will be people going there. It doesn't matter if the service is bad🤷♀️
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6/12
Guest User
RV (Pets allowed)
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Facilities: The RV is very well equipped. There are camping tables, chairs and parasols outdoors. Hygiene: The interior of the car is very clean. Environment: The grass is also very clean. The dog likes to roll around like crazy. There are also outdoor movies at night. Service: Miss Chu Ting's service is very considerate. She helped with the check-in. It is very convenient to call a shuttle bus from the camp to the main building. The experience is very good. I will bring my family and furry children here next time!
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6/9
Response from Property: Dear guests, hello! Thank you for your high evaluation of us. Your satisfaction is our greatest motivation. We will serve you wholeheartedly and wish you a happy life!
Guest User
Comfortable King Size Room
Stayed in Sep 2024
Couples
11 review
5.0/5
Outstanding
Posted on Sep 16, 2024
I think the best thing about this hotel is the service. After booking, "Aka Butler Xiaoning" added me on WeChat. From before check-in to check-out, I was answered and responded promptly. Any problems were solved immediately, and I was upgraded to a sea view room opposite for free. The hotel is quite large, with complete facilities, swimming pool, hot spring, green land, beach and sea, suitable for family travel. The buffet morning is very rich and there are many people. The view from the indoor balcony is beautiful. The only shortcoming is that the room facilities are a bit old, the room is large, the cabinet is large, but the bathroom is small, the bath is still an electric water heater, the space is slightly small and the water pressure is not enough. It is inconvenient to eat around. I didn't go to Aranya. I tried to make an appointment several times but failed. Finally, I called and found out that guests who are not staying in Aranya Park can only buy 200 joint tickets to visit 2 attractions. Forget it, I'm not that addicted. It's very pleasant to sit on the grass by the sea in the hotel.
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6/8
Response from Property: Dear guests, hello! Thank you for staying at Beidaihe Arcadia Seaside Resort Hotel and giving us high praise! Beidaihe Arcadia Seaside Resort Hotel provides guests with "meticulous and considerate" service is our purpose. All hotel staff are dedicated to creating a perfect experience for you. We sincerely invite you to come again!
zpl3808
Comfortable King Size Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The room was very satisfactory. Since I was traveling with my 1-year-old baby, the housekeeper Wang Lu tried her best to arrange a quiet room for me and upgraded it. I could see the sea even if I was not exposed to the sun. There was a swimming pool downstairs. It was a bit cold these two days so I didn't go in the water. I think it would be perfect in summer! The hotel has its own private green space and beach. There are not many people, which is very suitable for taking pictures. I also caught a very beautiful sunrise these two days. It is worth coming again in the future!
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6/8
Response from Property: Dear guests, hello! Thank you for your high evaluation of us. Your satisfaction is our greatest motivation. We will serve you wholeheartedly and wish you a happy life!